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P911X50
Silverstone


Joined: 03 Jan 2017
Posts: 127
Location: Hertfordshire


PostPosted: Mon Oct 09, 2017 11:35 am    Post subject: damage caused to interior dash by windscreen fitter Reply with quote

Hi

I've had my windscreen fitted on Friday. When the job was completed I rolled the 996 tt back into the garage after inspecting the bodywork for the tiniest os marks.

The next morning I got into my car and to my horror I found that he had marked/creased my dashboard in 3 or 4 area. I have raised a complaint with the company and wondered whether this is a easy repair or I would need a new dashboard. There are three areas where there has been damage.

I have attached one of the pics. showing 2 semi circle marks? any ideas what could have caused it and how much to repair?

Thanks
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T8
General
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Joined: 29 Jun 2010
Posts: 12948
Location: Kent


PostPosted: Mon Oct 09, 2017 11:46 am    Post subject: Reply with quote

Confused

I can't see why a windscreen fitter would have been anywhere near that area of the car.
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Tomo
Newbie


Joined: 30 Jun 2016
Posts: 9



PostPosted: Mon Oct 09, 2017 11:46 am    Post subject: Reply with quote

That looks like your keys/keyring have marked the dash from swinging while in the ignition... You'll see a perfect arc from the keyhole. Maybe you just haven't noticed before?
 
  
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Marky911
Suzuka


Joined: 04 Jun 2009
Posts: 1069



PostPosted: Mon Oct 09, 2017 12:33 pm    Post subject: Reply with quote

1st post Tomo. You aren't the windscreen fitter are you? Grin
Just joking and welcome. Thumb


P911 I can't think what they'd be doing around that area either but I feel your pain as a fitter I used once scratched my colour coded centre console on my GT3.
It's really annoying as the windscreen is one job off the list, but those dipsticks have added another job onto the list.

I hope you find a decent remedy. Contact some leather repairers. They may be able to manipulate the leather a bit to lose it.

As has been said, it is a perfect arc to the keyhole mind. You don't have one of those heavy Porsche brake disc keyrings do you?
 
  
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FZP
Suzuka


Joined: 18 Jan 2015
Posts: 1053
Location: Cheshire


PostPosted: Mon Oct 09, 2017 2:52 pm    Post subject: Reply with quote

Try a hair dryer to see if that will help in removing the creases. Have a look on youtube for the technique
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infrasilver
Fast & Furious
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Joined: 04 Oct 2010
Posts: 7170
Location: East Midlands

2001 Porsche 996 Targa

PostPosted: Mon Oct 09, 2017 5:14 pm    Post subject: Reply with quote

I think there is a technique with a bit of heat and a tea spoon that'll removed creases in leather, as mentioned have a look on Youtube.
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Demort
Estoril


Joined: 21 Mar 2015
Posts: 3501
Location: Sussex


PostPosted: Mon Oct 09, 2017 7:02 pm    Post subject: Reply with quote

There are companys / mobiles that can repair this sort of thing .

Ive fixed similar marks on seats with a hot leather .. hold it in a bucket of hot water then apply to the affected area .. this will soffen the leather which can then be manipulated .. a spoon as suggested will work .

As mentioned .. im dubious this has been caused by the screen being fitted , when they cut them out then they are no where near the ignition and the tools used would do far more damge to the leather than that .

Interested to see any other pictures though as one of my favourite comments is " Since you " .
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alex yates
Shanghai
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Joined: 06 Mar 2014
Posts: 11342
Location: 4,000 holes in Blackburn, Lancashire

2000 Porsche 996 Carrera 4

PostPosted: Mon Oct 09, 2017 7:07 pm    Post subject: Reply with quote

Looks like the footprint of a double windscreen sucker. Probably pulled your screen into position levering the otherside on you dash.


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C4-STORM
Monza


Joined: 29 Aug 2017
Posts: 209
Location: Hampshire

2004 Porsche 996 Carrera 4S

PostPosted: Mon Oct 09, 2017 8:32 pm    Post subject: Reply with quote

... Does look like that tho - strange thing to do Question
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Last edited by C4-STORM on Mon Oct 09, 2017 8:57 pm; edited 1 time in total
 
  
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P911X50
Silverstone


Joined: 03 Jan 2017
Posts: 127
Location: Hertfordshire


PostPosted: Mon Oct 09, 2017 8:48 pm    Post subject: Reply with quote

Thanks for the comments and tips,

I know every inch of my 996, it's currently a garage queen as I'm trying to future proof it.

There are three areas where there is damage (unfortunately, doesn't show in some pictures due to light). The damage near the key is creased and you can feel the scrape which is a perfect circle, there are no scratches and I would have noticed this many moons ago.

The fitter did spend a lot of time in the drivers seat sorting out the interior lights which need to be removed and refitted. It does look like he held the window up against the dash. God know why he did that if he did. Nevertheless, I am certain that mark was not there.

The second mark is actually a series of scratches across the passenger side of the windscreen. He was using a thin metal wire and I recall him using it to cut through the rubber sealant prior to removing the windscreen.

They have agreed to come out on Friday to have a look.

Thanks for the tips. I will check these out later tonight.
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alex yates
Shanghai
Shanghai


Joined: 06 Mar 2014
Posts: 11342
Location: 4,000 holes in Blackburn, Lancashire

2000 Porsche 996 Carrera 4

PostPosted: Tue Oct 10, 2017 5:44 am    Post subject: Reply with quote

In that case, could be his cutting wire reel, as seen stuck on the dash here:



The fitter will know instantly what's done it. Watch the red come up his neck when he sees it and the vacant look on his face nooo
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P911X50
Silverstone


Joined: 03 Jan 2017
Posts: 127
Location: Hertfordshire


PostPosted: Tue Oct 10, 2017 8:34 am    Post subject: Reply with quote

Hi Alex,

Can you please send me the link to the video.

Thanks
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alex yates
Shanghai
Shanghai


Joined: 06 Mar 2014
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Location: 4,000 holes in Blackburn, Lancashire

2000 Porsche 996 Carrera 4

PostPosted: Tue Oct 10, 2017 8:54 am    Post subject: Reply with quote


Open Youtube Page

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P911X50
Silverstone


Joined: 03 Jan 2017
Posts: 127
Location: Hertfordshire


PostPosted: Tue Oct 10, 2017 9:24 am    Post subject: Reply with quote

Thanks Alex, this is very useful, much appreciated.

That looks like what could have happened.

I even gave him a tenner and a couple of bottles of bud, before he even started the job and asked if he could not rush the job and ensure that there is absolutely no damage to the car. And what happens!! Rolling Eyes

Next time I am staying with the car and will stand over him with a baseball bat raised far above my head, just waiting for the tiniest mistake. frustrated You just trust anyone 'treat your car as if it's our own', what a load of Mad
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alex yates
Shanghai
Shanghai


Joined: 06 Mar 2014
Posts: 11342
Location: 4,000 holes in Blackburn, Lancashire

2000 Porsche 996 Carrera 4

PostPosted: Tue Oct 10, 2017 9:27 am    Post subject: Reply with quote

Epic fail - giving a man alcohol before he starts work on your car. what

Hopefully he'll admit he's done the damage and be able to rectify it.......or pay for rectification.
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P911X50
Silverstone


Joined: 03 Jan 2017
Posts: 127
Location: Hertfordshire


PostPosted: Tue Oct 10, 2017 9:45 am    Post subject: Reply with quote

Lol, would never do that, told him to drink AFTER job
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alex yates
Shanghai
Shanghai


Joined: 06 Mar 2014
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2000 Porsche 996 Carrera 4

PostPosted: Tue Oct 10, 2017 9:54 am    Post subject: Reply with quote

Grin
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Tomo
Newbie


Joined: 30 Jun 2016
Posts: 9



PostPosted: Tue Oct 10, 2017 12:00 pm    Post subject: Reply with quote

Thanks Marky. No Not guilty. I can't even understand how this is my first post either. Sure I have contributed a little through the years! Ah Technology!

Marky911 wrote:
1st post Tomo. You aren't the windscreen fitter are you? Grin
Just joking and welcome. Thumb


P911 I can't think what they'd be doing around that area either but I feel your pain as a fitter I used once scratched my colour coded centre console on my GT3.
It's really annoying as the windscreen is one job off the list, but those dipsticks have added another job onto the list.

I hope you find a decent remedy. Contact some leather repairers. They may be able to manipulate the leather a bit to lose it.

As has been said, it is a perfect arc to the keyhole mind. You don't have one of those heavy Porsche brake disc keyrings do you?
 
  
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Andrew173
Newbie


Joined: 05 Jul 2014
Posts: 39



PostPosted: Tue Oct 10, 2017 8:02 pm    Post subject: Reply with quote

We do windscreens at work. And have a normfest system similar to the one in the video Alex posted up. They use a string/fine cable - it’s strong but does snag and snap from time to time. But it’s definately not the old school metal cord.

the system is always suction cupped to the inside of the screen. Never goes near the dash. The only damage you might get from being sloppy is scratching/cutting on the edges of the a pillar trims. All kits come with plastic shields that you move around the screen as the cord is cutting but I’ve seen “a” pillars and roof linings get roughed up by people rushing the job.

Then when the new screen is offered in - it’s always done from outside.
I really can’t see what the guy has had in the car that would have left those marks. !!!

Sorry if that doesn’t help much.
 
  
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Andrew173
Newbie


Joined: 05 Jul 2014
Posts: 39



PostPosted: Tue Oct 10, 2017 8:06 pm    Post subject: Reply with quote

Edit. Just seen the comment about the 4:22 screen shot. It’s only resting on the dash whilst the guy threads the cord into the reel. And the only part touching the dash is soft rubber (it’s the suction cup part)
 
  
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