Porsche Shop Very Poor Service

[B19KER]

With great regret and disappointment i have to pass comment, that's a negative comment about Porsche Shop's very poor after sales service.

Being new to the Porsche game.
i bought my first in November last year
a 2002 996 C4 Cab.
as you do, you spend a bit to tidy up and make it your own.
so my mission started.
New P Zeros all round
full diamond cut wheel refurbishment
cosmetic paint work to front and rear bumpers
Brake calipers sprayed yellow
a full car detail
roof died dark blue

to keep my car looking at its best and as the family wanted ideas for my Christmas prezzies........ ill have ........
A hard top stand that carried winter wheels
A hard top cover
and A out door car cover
All with the Porsche crest and logo

looking on this site i followed the link to The Porsche Shop

asked 'Adam' (head of sales) for advise

and the family placed the order.

Santa was very good to me.

upon opening items

The hard top cover was second hand covered in grease marks and grubby.

The hard top stand supplied was not the stand requested or the one shown in there literature.

Following several emails and a great number of broken delivery dates ITS NOW THE 25TH OF MARCH and Ive still had no replacement parts and im a bit sick now of chasing items.

To say the least im a bit gutted at the lack of service.

Any one else had similar problems with this supplier ???????

 

[markiii]

Many similar comments in the past

 

[deutschland-dobson]

Been stung here too and plenty others have

 

[Ducky]

Blimey, glad I saw this thread as I fancied some goodies from that place, don't think I'll bother now! :x

Hope you get your issues sorted out ok!

 

[nick w]

Classic case of name and shame...everyone should stay clear of them.. :roll:

 

[clarkycat]

Is this the same place as the one that is advertised on 911uk's parts section?
:dont know:

I figured, perhaps naively, that if a company was promoted/allowed to pay to advertise on the site then that meant they were OK?

 

[wizard993]

....used them once and only once.

 

[B19KER]

it sure is.

to be truthful the reason i used that site i thought with it being allowed to advertise on this forum it would had a faultless reputation.

i cant blame the 911uk forum as advertising revenue is what keep the site going. BUT there should be some standards companies must pass first.

reading all the other comments i feel ABUSED!!!!!!

think these icons sum up my feelings

:judge: judge them :cop: arrest them :judge: convict them :lock: lock them out for good

 

[infrasilver]

Porsche shop have been mentioned many times regarding poor service and thats the reason I use Design911 for all my online Porsche shopping.

 

[B19KER]

Porsche shop have been mentioned many times regarding poor service and thats the reason I use Design911 for all my online Porsche shopping.

dig the yellow calipers they do look nice on a blue car lol

 

[clarkycat]

i cant blame the 911uk forum as advertising revenue is what keep the site going. BUT there should be some standards companies must pass first.

I disagree, I have been trying to find somewhere to advertise my cat carrier for ages:

:grin:

 

[B19KER]

PORSCHE SHOP BEWARE !!!!

YET ANOTHER EMAIL SEND

HAD NO REPLY TO LAST THREE EMAILS

IM ONLY ASKING WHEN MY CORRECT ORDER WILL ARRIVE

 

[flying_scotsman]

Porscheshop

Anyone used Porscheshop for parts? Your experience?? Online reviews are limited and pretty dire - I haven't come across any positive ones. Just checking before I use them. Only they and teile.com in Poland appear to have what I'm looking for (headlight washer nozzle), and the Polish price almost doubles with carriage added.

 

[markiii]

avoid unless they are the only ones who have what you want

 

[stevec2]

avoid