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My visit to Ruf

Fuchs

Baku
Joined
22 Dec 2004
Messages
4,996
I went to Ruf HQ yesterday to drop of my car for them to have a look at its suspension set up. When we arrived our contact was out on a test drive with a customer, so we were sat in the reception watching their corporate DVD and having a coffee when Mr Ruf arrived , introduced himself (he didnt really need to tell us who he was, as he was on the screen behind !!) he spent a few minutes talking to us, making sure we were being looked after etc. In the foyer they had a yellow GT2 (on uk plates) and a red RUF 993 turbo with 2 miles on the clock.............mmmmmmm.

My contact arrived back and we spend 20 mins talking about my car and its handling problems and what they could do to make it better, after which he took us on a tour of their facilities - tucked away in its own room was a 959 owned by a member of Bahrain royal family, in for a complete respray (even though the paintwork looked better than on my car), complete with only 234 miles on the clock........

I was supposed to have their
courtesy car
( a Ruf Boxter), but at the least minute it wasnt available, which was a disappointment, but when we collect my car on friday, im due for a test drive in one of their new 997 turbo's............so guess who can't sleep!

I forgot my camera yesterday, but will take some pics on friday and post them.

All in all i was very impressed, they really are customer focussed and seemed very keen to sort out my cars issues - TBH i felt a bit insignificant arriving in just a regular 993....

If you get the chance i recommend a visit, they do group visits, while we were there some Greek chaps were getting the red carpet treatment and as we were leaving got chatting, one of them said "is that your 993 out front?, very nice........" :D

Which made the 3 hour drive back in a poxy hired Seat more bearable.......... :roll:






Migration info. Legacy thread was 50313
 
Sounds like great fun- it is that sort of treatment that makes all the difference.

Compare and contrast to the usual dealer experience where you speak to some 'service adviser' who probably thinks kinematic toe-in is a new type of dance...


Migration info. Legacy thread was 50316
 
sounds good warren, now that is service... from the odd Ruf owner I've chatted to they all speak very highly of the company

3 hours return to switzerland, how fast was that Seat going ! :)


Migration info. Legacy thread was 50320
 
Warren - where exactly is the ruf head quarters?

Migration info. Legacy thread was 50323
 
Previous poster said:
Quote: Originally posted by So Poo on 22 March 2006

Warren - where exactly is the ruf head quarters?
Pfaffenhausen.

Migration info. Legacy thread was 50326
 
LOL

Migration info. Legacy thread was 50333
 
If anyone fancies organising a trip I'd like to tag along. I was tempted by the pitsonheads organised event but I'm sure it can be done cheaper than the £650 or so per person cost.

I'd like to try out the RUF 6-speed RCT box to consider whether it is worth swapping mine, or if it is only any good for the autobahn dashes.


Migration info. Legacy thread was 50346
 
Previous poster said:
Quote: Originally posted by Sundeep on 22 March 2006

3 hours return to switzerland, how fast was that Seat going ! :)
3 hours door to door - :wink:

2 1/2 getting there - :wink: :wink: :lol:


Migration info. Legacy thread was 50352
 
Picked my car up on friday - they changed the front wishbones and a few other suspension/steering parts - car is transformed - it now feels tighter and the steering is more direct. :D


/images/migration/UploadedForumImages/Rufvisit1.JPG


Migration info. Legacy thread was 50968
 
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Migration info. Legacy thread was 50970
 
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Migration info. Legacy thread was 50971
 
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Migration info. Legacy thread was 50972
 
Warren, did you manage to get pics of any of the other delights on show?

edited to say: whoops, beat me to it...WOW, they are LOVELY.... :lol: 8)


Migration info. Legacy thread was 50973
 
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Migration info. Legacy thread was 50974
 

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