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spectraluk
Approved Trader


Joined: 30 Mar 2010
Posts: 2188
Location: Top o' the world!

2004 Porsche 996 Carrera 4S

PostPosted: Fri Sep 02, 2011 10:04 am    Post subject: OPC Offering to scratch your car, for FREE!! Reply with quote

Complimentary car cleaning

As part of our ongoing commitment to provide you with the very best facilities and services, we would like to inform you that from the 5 September, we will be offering all of our customers a complimentary car cleaning service every Saturday at Porsche Centre Reading, between 9am and 4pm.

During this time, you are invited to bring your Porsche to the Centre where we will treat it to a thorough hand-wash and vacuum. Whilst your car is being cleaned, we will be serving fresh coffee and cakes and invite you to make full use of the facilities in our customer lounge which includes free Wi-Fi.

All complimentary wash and vacuums must be booked in advance and will be allocated on a first come, first served basis. Please email saturdayclean@porschereading.co.uk to book your car in and we will confirm your booking by return email.


From my experience - this would be a free 'scratch your car to death' service.
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GT4
Nordschleife
Nordschleife


Joined: 08 Nov 2008
Posts: 30174
Location: Hertfordshire and Hampshire


PostPosted: Fri Sep 02, 2011 11:14 am    Post subject: Reply with quote

As well as notifying the booking in service people, I always leave a "DON'T CLEAN ON PAIN OF DEATH" sign on the passenger seat and dashboard when I take mine in.

Is there a marque embargo?

I might take this though, hasn't seen a sponge for six months (unless you include the free wash it had at its service):

 
  
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manicatel
Trainee


Joined: 11 Aug 2011
Posts: 50



PostPosted: Sat Sep 03, 2011 1:43 pm    Post subject: Why so bad? Reply with quote

Not having had a car cleaned by a main dealer in ages, why are they so bad at it? Do they use those silicon blade dryers? Or maybe they just don't care if the sponge/ wash mitt gets dropped on the floor, etc. Either way, it seems at odds with the level of service they should give in relation to the price of the car & the perceived status of the dealer.
Maybe they could/ should get a car valet company in that has a good reputation, instead of just "man with a bucket & sponge".
Matt.
 
  
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Maxie
Yas Marina


Joined: 11 Mar 2007
Posts: 8386
Location: London


PostPosted: Sat Sep 03, 2011 2:10 pm    Post subject: Reply with quote

I think I'll go for the interior clean only.

~ Maxie Smile
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clinchy993
Long Beach


Joined: 01 Jan 2007
Posts: 6762



PostPosted: Sat Sep 03, 2011 3:12 pm    Post subject: Reply with quote

Having seen how well cared for their wash bay is at Reading and going to collect a GT3 with another forum member after some work was done it looked like band new Cool even under the indoor lighting Surprised

Some people do take pride in their work ,not all granted
 
  
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GT4
Nordschleife
Nordschleife


Joined: 08 Nov 2008
Posts: 30174
Location: Hertfordshire and Hampshire


PostPosted: Sat Sep 03, 2011 11:43 pm    Post subject: Reply with quote

Reading is the OPC though, if they can't, no one will.
 
  
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nick w
Zolder


Joined: 02 Feb 2009
Posts: 5173
Location: Kent

2010 Porsche 997 GT3 RS

PostPosted: Sun Sep 04, 2011 8:03 am    Post subject: Reply with quote

clinchy993 wrote:
Having seen how well cared for their wash bay is at Reading and going to collect a GT3 with another forum member after some work was done it looked like band new Cool even under the indoor lighting Surprised

Some people do take pride in their work ,not all granted


I agree, some do take pride...but i'm afraid many more just don't. It's like
the other thread about damaged alloys after tyre changing...so, so many
individuals simply don't properly focus on the job in hand and hey presto,
a scratch here and a chip there... Rolling Eyes
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981 Cayman GT4 Club Sport
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pzero
General
General


Joined: 18 Jul 2010
Posts: 5512
Location: London


PostPosted: Sun Sep 04, 2011 10:20 am    Post subject: Reply with quote

When handing mine over for its 4 year service I was asked to agree that the courtesy car that I was given in return was in good order, this was by way of inspection. This I did, but it works both ways, I had the OPC inspect my car and we both agreed its condition at point of handover and it was documented - people should insist on this.
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spectraluk
Approved Trader


Joined: 30 Mar 2010
Posts: 2188
Location: Top o' the world!

2004 Porsche 996 Carrera 4S

PostPosted: Mon Sep 05, 2011 8:12 am    Post subject: Reply with quote

+1
and get them to complete one of those sheets that a car hire company asks you to fill out, marking out any imperfections already in existence..

as you say, it works both ways...
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Martian
Sepang


Joined: 18 Mar 2009
Posts: 2930
Location: Bury St. Edmunds

2007 Porsche 997 Turbo

PostPosted: Mon Sep 05, 2011 10:07 pm    Post subject: Reply with quote

I often pop-in to OPC Cambridge when I'm passing, and I'm always dismayed by the standard of prep work the cars for sale receive. The Albanians at my local car wash do a better job of my daily snotter!
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GT4
Nordschleife
Nordschleife


Joined: 08 Nov 2008
Posts: 30174
Location: Hertfordshire and Hampshire


PostPosted: Mon Sep 05, 2011 10:12 pm    Post subject: Reply with quote

Martian wrote:
The Albanians at my local car wash do a better job of my daily snotter!


Oh dear, have you taken to commuting in the Fezza again Wink
 
  
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spectraluk
Approved Trader


Joined: 30 Mar 2010
Posts: 2188
Location: Top o' the world!

2004 Porsche 996 Carrera 4S

PostPosted: Tue Sep 06, 2011 7:31 am    Post subject: Reply with quote

Surprised
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