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Billy Bumpsteer
Silverstone


Joined: 12 Aug 2019
Posts: 135



PostPosted: Thu Sep 19, 2019 7:33 am    Post subject: One for the Illuminati! Reply with quote

Friend of mine took his car into a well respected specialist for service etc and basically they have lost the service book.

Car is 23 years old, over 100,000 on it but always well maintained at any cost.

Service book was original, with all stamps (1/3 OPC in early life, the rest specialists)

Owner still has all invoices, receipts, mot's and a detailed log of all work carried out in the cars life.

So what should he do? Service books are on backorder and when they do come have "REPLACEMENT" stamped onto the first page.

Early history was with AFN, JCT600 etc who are well gone now so no chance of getting any replacement stamps until it went to specialist 12 years or so ago.
 
  
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Luddite
Nürburgring


Joined: 18 Dec 2018
Posts: 490
Location: Scotland


PostPosted: Thu Sep 19, 2019 7:43 am    Post subject: Reply with quote

LOST the service book...????

I imagine that a stamped up service book has value to other than the rightful owner, and given some of the threads on here relative to creating identities that do not match the vehicle being marketed in order to add considerable value ... hmm..? Bandit Question
 
  
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spongebob squarepants
Zolder


Joined: 20 Dec 2009
Posts: 5916
Location: Manchester and Iraq


PostPosted: Thu Sep 19, 2019 8:21 am    Post subject: Re: One for the Illuminati! Reply with quote

Billy Bumpsteer wrote:
Friend of mine took his car into a well respected specialist for service etc and basically they have lost the service book.

Car is 23 years old, over 100,000 on it but always well maintained at any cost.

Service book was original, with all stamps (1/3 OPC in early life, the rest specialists)

Owner still has all invoices, receipts, mot's and a detailed log of all work carried out in the cars life.

So what should he do? Service books are on backorder and when they do come have "REPLACEMENT" stamped onto the first page.

Early history was with AFN, JCT600 etc who are well gone now so no chance of getting any replacement stamps until it went to specialist 12 years or so ago.


Trying to think of a value, but it’s actually priceless Surprised A huge compensation figure has to be in order.
_________________
991 C2S PDK with X51 430 powerkit, PCCB, PDCC, PSE, Carrera S alloys, Sports design package with ducktail.
“Herman yellow, the last of the naturally aspirated. You know it makes sense"



Apparently other colours are available?

 
  
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Zingari
Brands Hatch
Brands Hatch


Joined: 25 Oct 2009
Posts: 13029
Location: Cheshire

1993 Porsche 964 Anniversary

PostPosted: Thu Sep 19, 2019 8:38 am    Post subject: Reply with quote

It will be impossible to replicate the original service book. Other than GDPR most OPCs will have traded under different names in the early years with no data transfer etc so records will be near impossible to find - as would the 'enthusiasm' of anyone in the OPC to do the legwork.

It's always best to scan/copy each page of the service book so you at least have a virtual copy.

Personally I'd be turning the Indy place upside down to find it - or rather they should. Whilst the provenance is there with the invoices/receipts etc trying to sell a 993 on without a service book is as awkward as turning up at a funeral in a black suit and white toweling socks what
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C4Silver
Spa-Francorchamps


Joined: 14 Aug 2019
Posts: 255



PostPosted: Thu Sep 19, 2019 8:38 am    Post subject: Reply with quote

Something like this happened to me some years back with the advent of dash mounted sat nav, way before they were fitted to cars, took my car for an MOT and when it came back the Device was gone !

I refused to pick up the car, the staff protected their employees as you would assume might happen..... I offered a £750 reward for the device and as if by magic the thing magically appeared, I kept the money as apparently it had been left in the staff room for safe keeping by a watchful employee who had forgot that it was in the cupboard with the Rice Krispies !

I don’t know what to suggest with this though, they have either lost it, and you all know as well as I do how difficult it is to find a set of keys that you just put down? Or something more untoward has transpired, try the reward for finding ? But I’d check the car literally everywhere !!!!
 
  
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Billy Bumpsteer
Silverstone


Joined: 12 Aug 2019
Posts: 135



PostPosted: Thu Sep 19, 2019 9:13 am    Post subject: Reply with quote

The book has gone, it was thrown away into recycling within a box by mistake. No malice, no sinister reasons, just a stupid mistake.

Owner apparently intends to be buried in car so no chance of it being for sale!
 
  
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stichill99
Nürburgring


Joined: 03 Nov 2013
Posts: 406
Location: Scottish Borders


PostPosted: Thu Sep 19, 2019 11:15 am    Post subject: service book Reply with quote

If he is not selling it doesn't really matter then. If he has receipts of work done even better. After the Malton thread a potential customer would be far better off getting an inspection done anyway than looking at a dodgy service book!
 
  
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Billy Bumpsteer
Silverstone


Joined: 12 Aug 2019
Posts: 135



PostPosted: Thu Sep 19, 2019 11:30 am    Post subject: Reply with quote

I tend to agree, although you wont get into the Illuminati with that attitude!
 
  
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mar1b0ro
Newbie


Joined: 16 Oct 2017
Posts: 34



PostPosted: Thu Sep 19, 2019 11:47 am    Post subject: Reply with quote

Billy Bumpsteer wrote:
The book has gone, it was thrown away into recycling within a box by mistake. No malice, no sinister reasons, just a stupid mistake.

Owner apparently intends to be buried in car so no chance of it being for sale!


A genuine mistake it may well have been, but at the very least if it was my garage I would have given the guy the service on his car for free. Its a sign of the times that people think they can be sloppy and careless without any need to redress the situation.
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C4Silver
Spa-Francorchamps


Joined: 14 Aug 2019
Posts: 255



PostPosted: Thu Sep 19, 2019 12:10 pm    Post subject: Reply with quote

There’s not much point scouring the land fill sites then if he’s keeping it forever...... I thought this an all hands to the pump and let’s try help him track down his left leg kind of a post......

Is it worth mentioning where said item might have entered the box where by future owners could try and protect their admission ticket to the Illuminati?
 
  
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Billy Bumpsteer
Silverstone


Joined: 12 Aug 2019
Posts: 135



PostPosted: Thu Sep 19, 2019 12:22 pm    Post subject: Reply with quote

In the box with customer supplied service kit, tech said he emptied all parts out of the box and there wasnt any book in there. There was, just he overlooked it!
 
  
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spongebob squarepants
Zolder


Joined: 20 Dec 2009
Posts: 5916
Location: Manchester and Iraq


PostPosted: Thu Sep 19, 2019 12:33 pm    Post subject: Reply with quote

Billy Bumpsteer wrote:
The book has gone, it was thrown away into recycling within a box by mistake. No malice, no sinister reasons, just a stupid mistake.

Owner apparently intends to be buried in car so no chance of it being for sale!


Lol yep we all keep our cars forever! I pity his relatives then when he snuffs it and they loose (alot) on the sale nooo
_________________
991 C2S PDK with X51 430 powerkit, PCCB, PDCC, PSE, Carrera S alloys, Sports design package with ducktail.
“Herman yellow, the last of the naturally aspirated. You know it makes sense"



Apparently other colours are available?

 
  
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C4Silver
Spa-Francorchamps


Joined: 14 Aug 2019
Posts: 255



PostPosted: Thu Sep 19, 2019 1:34 pm    Post subject: Reply with quote

By all accounts he’ll be in the glove box ?
 
  
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jonttt
Long Beach


Joined: 20 Aug 2012
Posts: 6379
Location: Liverpool


PostPosted: Thu Sep 19, 2019 2:04 pm    Post subject: Reply with quote

spongebob squarepants wrote:
Billy Bumpsteer wrote:
The book has gone, it was thrown away into recycling within a box by mistake. No malice, no sinister reasons, just a stupid mistake.

Owner apparently intends to be buried in car so no chance of it being for sale!


Lol yep we all keep our cars forever! I pity his relatives then when he snuffs it and they loose (alot) on the sale nooo


This...... there will be a cost to someone for this mistake. The fact is the Indy WILL know that and so he should be made to pay for it, he is just not volunteering that. I make a mistake with a customer I compensate them for it. The problem is assigning a figure to that which both parties consider reasonable. By nature both will probably have to compromise and from your comments it feels like the party at loss will be more than reasonable. My starting point would be 10% of the cars current value as a “generous” you owe me point and go from there Bandit

It is a BIG mistake, what would he have done if he had lost the car besides “I’m sorry” = he would claim on the garages insurance, same applies here ie he should have indemnity insurance covering loss like this, he is either not aware of that, does not have it, or is trying to avoid making a claim on it Judge
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2017 BMW 740 Msport
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Billy Bumpsteer
Silverstone


Joined: 12 Aug 2019
Posts: 135



PostPosted: Thu Sep 19, 2019 2:20 pm    Post subject: Reply with quote

They havent admitted any responsibility in any way. Trouble is they dont really believe the book was in the box with all the service parts apparently, they say no, he say yes. Dont know
 
  
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jonttt
Long Beach


Joined: 20 Aug 2012
Posts: 6379
Location: Liverpool


PostPosted: Thu Sep 19, 2019 2:34 pm    Post subject: Reply with quote

Mmmmm that probably leaves him with nowhere to go to be honest, I would certainly be taking my business elsewhere in future though.

As said above I always scan in my service book after every service as its that valuable with a classic car. After the horse has bolted but I can hear a few scanners getting turned on now Grin ......if nothing else this thread has raised awareness for other owners not to take these things for granted no matter how good your Indy is Thumb
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1997 Porsche 911 993 C4S My Journal
2011 Porsche 987.2 Boxster Black Edition My Journal
Ex 2014 Porsche Boxster GTS My Journal
2017 BMW 740 Msport
2017 RR Evoque Autobiography
 
  
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Zingari
Brands Hatch
Brands Hatch


Joined: 25 Oct 2009
Posts: 13029
Location: Cheshire

1993 Porsche 964 Anniversary

PostPosted: Thu Sep 19, 2019 4:31 pm    Post subject: Reply with quote

jonttt wrote:

My starting point would be 10% of the cars current value as a “generous” you owe me point and go from there Bandit


£2,500 in compensation is a big ask IMHO Bandit
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jonttt
Long Beach


Joined: 20 Aug 2012
Posts: 6379
Location: Liverpool


PostPosted: Thu Sep 19, 2019 5:52 pm    Post subject: Reply with quote

I was thinking more like £5k as a starting point ie not based on your 25 bag valuations Hand
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1997 Porsche 911 993 C4S My Journal
2011 Porsche 987.2 Boxster Black Edition My Journal
Ex 2014 Porsche Boxster GTS My Journal
2017 BMW 740 Msport
2017 RR Evoque Autobiography
 
  
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stichill99
Nürburgring


Joined: 03 Nov 2013
Posts: 406
Location: Scottish Borders


PostPosted: Thu Sep 19, 2019 7:06 pm    Post subject: service book Reply with quote

I honestly don't think it will matter two hoots what happened 12 years ago in it's past life! For gods sake it's a 20 odd year old 100k miler buy on condition.condition .condition! It's not a 10'000mile investment piece!
 
  
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Zingari
Brands Hatch
Brands Hatch


Joined: 25 Oct 2009
Posts: 13029
Location: Cheshire

1993 Porsche 964 Anniversary

PostPosted: Thu Sep 19, 2019 9:23 pm    Post subject: Re: service book Reply with quote

stichill99 wrote:
I honestly don't think it will matter two hoots what happened 12 years ago in it's past life! For gods sake it's a 20 odd year old 100k miler buy on condition.condition .condition! It's not a 10'000mile investment piece!


Hand To the Illuminati it could be Trigger's broom, but if it's not been seen by someone in white overalls every year regardless of miles it's immediately dismissed. There was a time when presence of the wiper widget alone elevated the status, but not anyome nooo
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