Gmund Cars Review : NEGATIVE.
I first visited Gmund Cars in July 2018 and was initially very impressed. The director Andrew Mearns said he really liked my car, a silver Carrera 3.2 with red interior, a very nice low mileage car in excellent condition. He offered to sell it on an SOR basis for me and we agreed the sum to be returned and the agreement was signed.
Andrew contacted me when he had a prospective buyer in late October 2018. I agreed to take a slightly lower amount to conclude the sale. By 16th Nov I'd not heard if the sale had gone through so chased up and was advised car was going to the new owner in Pontefract on 27th November. That date came and went, I chased up and was advised they were waiting for black over-mats and agreeing what radio the customer wanted (allegedly). On 17th Dec I received the notification from DVLA dated 12/12/18 informing me I was no longer the registered keeper. Gmund didn't contact me to say the sale had gone through. I contacted them and was advised I'd receive payment by the end of the week. That didn't happen.
First week of Jan 2019 I contacted them asking where the payment was and Andrew reckoned he'd been off with man flu, further reassurances payment would be sorted. Payment was not forthcoming! He then disappeared on a nice foreign holiday on the proceeds of the sale of my car. There have been endless promises made since then that payment would be made. All I have received was one payment of £5k on the 22nd Feb. leaving a very substantial sum outstanding.
At the start of March Andrew called me with "good news" that he'd just sold a £60k car and would now be able to pay me in full. Every excuse in the book has followed and no payment received. Google has revealed other unsuspecting customers suffering similar treatment dating right back to 2013. It's an absolute nightmare!
I first visited Gmund Cars in July 2018 and was initially very impressed. The director Andrew Mearns said he really liked my car, a silver Carrera 3.2 with red interior, a very nice low mileage car in excellent condition. He offered to sell it on an SOR basis for me and we agreed the sum to be returned and the agreement was signed.
Andrew contacted me when he had a prospective buyer in late October 2018. I agreed to take a slightly lower amount to conclude the sale. By 16th Nov I'd not heard if the sale had gone through so chased up and was advised car was going to the new owner in Pontefract on 27th November. That date came and went, I chased up and was advised they were waiting for black over-mats and agreeing what radio the customer wanted (allegedly). On 17th Dec I received the notification from DVLA dated 12/12/18 informing me I was no longer the registered keeper. Gmund didn't contact me to say the sale had gone through. I contacted them and was advised I'd receive payment by the end of the week. That didn't happen.
First week of Jan 2019 I contacted them asking where the payment was and Andrew reckoned he'd been off with man flu, further reassurances payment would be sorted. Payment was not forthcoming! He then disappeared on a nice foreign holiday on the proceeds of the sale of my car. There have been endless promises made since then that payment would be made. All I have received was one payment of £5k on the 22nd Feb. leaving a very substantial sum outstanding.
At the start of March Andrew called me with "good news" that he'd just sold a £60k car and would now be able to pay me in full. Every excuse in the book has followed and no payment received. Google has revealed other unsuspecting customers suffering similar treatment dating right back to 2013. It's an absolute nightmare!