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mikezulu
Trainee


Joined: 25 Jul 2014
Posts: 75



PostPosted: Fri Dec 21, 2018 10:32 am    Post subject: Time for the important service question Reply with quote

I have a 2009 997.2 C2 PDK that Ive owned for 4 1/2 years and now has 46k miles on it. Being a first time 911 owner Ive previously put it through the Reading OPC for services and taken out the Porsche warranty and recovery.

The MOT and service is due January and my mind has now been focused on this question because, although I will be spending in excess of £4k for the service, warranty and inevitable work they will also find, they have refused to waive the £280 fee for the 111 point inspection, though they have offered to reduce it to £160. In terms of Porsche ownership the difference is neither here nor there but I think they're being money grubbing. But that's not my point.

The questions on which I would welcome an opinion, bearing in mind that I plan to keep the car for the foreseeable future,are these:

1. Given that some of the Gen 2 cars with DFI and PDK are now at the 100k miles mark with no statistically significant reports of failure or bore scoring, would you maintain the Porsche warranty or be prepared to "self-insure" on the basis that the savings would finance a new engine in 5 years time if it was needed.

2. If I'm keeping the car is there any persuasive reason for sticking with OPC for servicing or would you switch to an indie specialist?

3. Any recommendations for a top indie specialist in Bucks/Berks?oxfordshire?

Thanks in advance for the advice
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pzero
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Joined: 18 Jul 2010
Posts: 5408
Location: London


PostPosted: Fri Dec 21, 2018 10:51 am    Post subject: Re: Time for the important service question Reply with quote

mikezulu wrote:

3. Any recommendations for a top indie specialist in Bucks/Berks?oxfordshire?


If you do decide to go down the independent route, and if you consider Uxbridge to be not too far from you then http://www.porsche-torque.co.uk are very well regarded by their customers.
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FZP
Estoril


Joined: 18 Jan 2015
Posts: 3664
Location: Cheshire


PostPosted: Fri Dec 21, 2018 10:56 am    Post subject: Reply with quote

You need to consider that the warranty is more than just the engine. There are a myriad of things that could go wrong over the next 2 years. Air con condensors are 1k. Steering rack is 2k+. Coolant pipes should they need doing won't be cheap.
It all depends on the cost of remediation. If your car is currently under warranty then the cost of extending will be minimal as any current issues could be covered under warranty.
I'd shop around for the 111 check. Most OPC waive it upon the taking out of the warranty.
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grbspeedster
Montreal


Joined: 11 Nov 2007
Posts: 597
Location: Rugby


PostPosted: Fri Dec 21, 2018 10:58 am    Post subject: Reply with quote

My neighbour has exactly same issue witha 997t he has. Always serviced at OPC and under warranty, last renewal would not reduce inspection fee even though they had only serviced it and insured it. Will be last time.
If keeping it get a good indie to look after it don't think long term will have much effect in my opinion, stand to be corrected though
Laughing
If keeping long term with normal mileage will not be much in sale price.
I use an indie for mine, Dove House Motors have serviced mine after I finished with OPC. All ex OPC Silverstone, really good team and extremely helpful, have a chat with the service manager Tony Whitcombe 01933 354144. He is a good guy to talk with and get a feel for the company.
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996 X50 turbo cab
 
  
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Robertb
Dijon


Joined: 01 Sep 2003
Posts: 7120
Location: South Oxfordshire

2002 Porsche 996 Carrera 4S

PostPosted: Fri Dec 21, 2018 11:03 am    Post subject: Reply with quote

Northway are absolutely brilliant and less than 10 mins down the road from OPC Reading.
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benbuhagiar
Spa-Francorchamps


Joined: 28 Dec 2014
Posts: 368
Location: Kent

2008 Porsche 997 Carrera 2

PostPosted: Fri Dec 21, 2018 11:06 am    Post subject: Reply with quote

If it were me, I would not renew the warranty and would service at an independent specialist.

My car is also a Gen 2 but 2008 with 70k miles. I'm very confident in the engine and the car, so have no warranty and service at a local specialist.

Of course anything could go wrong at any point, at which point you can use the money saved from the warranty and expensive OPC servicing to fix it.
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Alfaian
Imola


Joined: 12 Mar 2014
Posts: 825
Location: S.wales


PostPosted: Fri Dec 21, 2018 11:09 am    Post subject: Reply with quote

Hi mike. I would look at it like this - 1, it's highly unlikely it will develop a serious engine problem if it's not abused. I.e. Warmed up properly before giving it the beans and 4K is a lot of money and halfway to a rebuild you will never need.

Opc warranty is 2 yrs so, do you think you will need 4K worth of work done in that time ? What is your annual mileage? If it's a weekend toy I'd go independent specialist as you're spoiled for choice in that area.

Rsj
Jzm
RPM technik
911 virgin
Autofarm
All reputable and close by.

Spend the warranty money on some nice mods Grin
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James M-S
Suzuka


Joined: 11 Apr 2017
Posts: 1043
Location: Derbyshire

2009 Porsche 997 Carrera 2

PostPosted: Fri Dec 21, 2018 11:28 am    Post subject: Reply with quote

Agree, I would bank the warranty money
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MaxA
Albert Park


Joined: 11 Oct 2015
Posts: 1591
Location: Helsinki


PostPosted: Fri Dec 21, 2018 11:37 am    Post subject: Reply with quote

I had a warranty for the 1st two years of my ownership, and while it was nice to have the peace of mind, I only made one smallish claim (an idler pulley started squealing). Now I longer bother and just try to stay of top of regular servicing and preventative maintenance.
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montygraphics
Newbie


Joined: 03 Nov 2018
Posts: 23



PostPosted: Fri Dec 21, 2018 12:05 pm    Post subject: Reply with quote

It's like health Insurance. A lot of my relatives paid for BUPA etc while they were young and cancelled it when they were old. Then got ill. Only winner is the insurance company.

With the car it is similar - why pay for a warranty whilst it is relatively young and self fund as it gets older when the risk gets higher.

Self funding only makes sense provided you do it all the way through imho. This is what I have done in the last 26 years of Porsche ownership and to date my biggest bill was for clutch and RMS on the 993 I had at the time so I am absolutely miles ahead by self funding (so far !!!)
 
  
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TonyC911
Spa-Francorchamps


Joined: 06 Jun 2016
Posts: 368



PostPosted: Fri Dec 21, 2018 4:06 pm    Post subject: Reply with quote

Robertb wrote:
Northway are absolutely brilliant and less than 10 mins down the road from OPC Reading.


Agree

I walk 10 mins to Aldermaston train station and do some shopping in Reading while I wait Very Happy
 
  
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T8
General
General


Joined: 29 Jun 2010
Posts: 15891
Location: Kent


PostPosted: Fri Dec 21, 2018 5:25 pm    Post subject: Reply with quote

FZP wrote:


I'd shop around for the 111 check. Most OPC waive it upon the taking out of the warranty.



afik the official cost of the 111 point check is still £180 + VAT = £216

PCGB or other discounts will normally get you 10% off that.

I've personally never heard of an OPC waiving it completely if you take out the warranty but I have had the cost reduced to £70+ VAT when I've had it done at the same time as a service.

------------------------------------------------------------------------------------------------

In the 4 years I've had my car under warranty I'm still '000's of quids in' and even if I hadn't had 2 replacement gearboxes (both leaking at the engine gasket) I'd still be breaking even. That said, I haven't made a claim in the last 12 months. Like any optional insurance I pay it for the peace of mind it gives me.
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Magic919
Suzuka


Joined: 05 Jun 2013
Posts: 1221
Location: Berkshire


PostPosted: Fri Dec 21, 2018 6:27 pm    Post subject: Reply with quote

I'd bin the warranty and just use OPC or Sid at Porsche Torque.
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FZP
Estoril


Joined: 18 Jan 2015
Posts: 3664
Location: Cheshire


PostPosted: Fri Dec 21, 2018 6:29 pm    Post subject: Reply with quote

T8 wrote:
FZP wrote:


I'd shop around for the 111 check. Most OPC waive it upon the taking out of the warranty.



afik the official cost of the 111 point check is still £180 + VAT = £216

PCGB or other discounts will normally get you 10% off that.

I've personally never heard of an OPC waiving it completely if you take out the warranty but I have had the cost reduced to £70+ VAT when I've had it done at the same time as a service.

------------------------------------------------------------------------------------------------

In the 4 years I've had my car under warranty I'm still '000's of quids in' and even if I hadn't had 2 replacement gearboxes (both leaking at the engine gasket) I'd still be breaking even. That said, I haven't made a claim in the last 12 months. Like any optional insurance I pay it for the peace of mind it gives me.

I make stuff up all the time. For instance, all mammals share at least 60% of their DNA with a banana. Fact!
I could have sworn deaf,dumb and blind that my earlier statement about waiving the fee was correct. Must be man flu crossing the streams.
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deMort
Dijon


Joined: 21 Mar 2015
Posts: 7161
Location: Brighton


PostPosted: Fri Dec 21, 2018 8:18 pm    Post subject: Reply with quote

Ok .. well .. i look at this from a different perspective .. im not an owner just the guy that fixes the cars but my 2 pennys worth ..

The Porsche warrenty is not as good as it used to be , they introduced wear and tear .. basically they dont pay for everything .

They take into account things like stone damage ( think condensors ) weather conditions for corroded pipes etc .. i saw once a Cayenne with a broken spring classed as wear and tear .. even i argued that one .. its warrenty .. no it isnt .. on appeal however it was payed as a warrenty claim .. a faff for the customer though .

So they can and do refuse to pay for items ..

Ok to be fair what is warrenty .. its classed as a Material or Manufacturing defect.

A stone going through a condensor is not the above .. but you wont actually know that untill the part is removed and then they say no warrenty at which point its too late .

Ok .. thats the negatives .. if your engine dies .. they pay .. if your gearbox dies they pay .. Pdk im thinking here .. more of these have failed than engines .

Ive always said the Porsche warrenty is the best out there .. and i still think it is .. bear in mind i work for an Indy these days so i should be saying the opposite but as always i give my honest answer to a question as im not here to generate business .

The odds of you needing the warrenty though and the associated costs of having to use an OPC over a cheaper Indy ..

Thats a tough call .. and anyone could argue either way .. for me its piece of mind .. although not cheap .

if you do decide not to go the warrenty route then a slush fund just in case .. i doubt you will need it based on what i have seen of these cars so far but its better to be safe .

You will of cource save a small fortune useing an indy so that you can pay into said fund .

That also depends on having a good Indy in your area though .
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Thank you all so Very much .

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Johnd52
Montreal


Joined: 06 Oct 2014
Posts: 596
Location: North Yorkshire

2011 Porsche Cayman 987

PostPosted: Fri Dec 21, 2018 9:15 pm    Post subject: Reply with quote

One other factor to consider if going down the warranty route is the requirement to keep the car standard, using only Porsche parts. So a battery has to be replaced with a Porsche one, ditto brakes and all other consumables. If you are inclined to modify, don’t.

The extended warranty is a bit of a straight jacket for the enthusiast, but works for many as intended - an insurance policy.
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Monkeynutz
Nürburgring


Joined: 05 Oct 2016
Posts: 465
Location: Peterborough


PostPosted: Fri Dec 21, 2018 9:33 pm    Post subject: Reply with quote

I had this exact same situation a few months ago when mine was due a major service but I knew I would be out of a warranty a few months later. I too was looking at a bill of around £4k to service the car in Aug and renew the warranty in Dec.

I also weighed up the costs of other things that I needed doing like battery and I wanted to fit front grilles. I am also due tyres in a few k miles and want to switch from Potenzas to Michelin PS4S.

I decided to ditch OPC when they wouldn't budge on the 111 check price. Also they wouldn't cover the price or front crossover pipes or fix the misting front diff so I was getting pretty pissed all round, not entirely OPC at fault, the warranty people were being very picky. Overall though I felt like a 2nd class citizen and I wasn't entirely happy with the Porsche 'Ownership Experience'.

I decided to go with a service plan with DW Performance (other service plans are available) for about £1k a year. That included my major service including plugs etc and free labour on any work I wanted doing to the car apart from mods for the year so I had a load done, discs&pads, grilles, diff seals, heat shields. pipes etc etc. At OPC prices I would have cried.

I figured if something big goes wrong all I have to worry about is the cost of parts so the PDK/engine £10k and £15k horror stories would be about halved in a worst case scenario.

It wasn't just about the money though, I also have 110% confidence in my indie and they look after me and my car. I can also have my car the way I want it albeit I have no intention of doing much but the warranty limitations are nuts - cost of opportunity I think some call it. OPC sold my car to me with it having an indie 2nd service in the book it made no difference to the price and it seems those that know are not too bothered either.

You can't go wrong either way, it's just how you want to spend your money and who you want to give it to.
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MisterCorn
Dijon


Joined: 08 Jan 2011
Posts: 7209
Location: Nottingham, England

2004 Porsche 996 Turbo

PostPosted: Sat Dec 22, 2018 12:17 am    Post subject: Reply with quote

Free labour on any work you want done to rectify things! They must be absolutely bonkers. Either that or people are just not as fussy as me. That seems entirely unsustainable.

MC
 
  
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Monkeynutz
Nürburgring


Joined: 05 Oct 2016
Posts: 465
Location: Peterborough


PostPosted: Sat Dec 22, 2018 6:40 am    Post subject: Reply with quote

MisterCorn wrote:
Free labour on any work you want done to rectify things! They must be absolutely bonkers. Either that or people are just not as fussy as me. That seems entirely unsustainable.

MC


I am sure over a large customer base and over time it works well for the business. Quite a few indies offer similar and Hartech provide the same service.

http://www.dwperformance.co.uk/maintenance-plans.html

https://www.hartech.org/maintenance-plan


I couldn't afford to be as fussy as I am with my car if my only option was OPC Wink
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resigner
Suzuka


Joined: 19 Dec 2013
Posts: 1227



PostPosted: Sat Dec 22, 2018 2:42 pm    Post subject: Reply with quote

As it's under warranty now (and this is what I did), put it in for the 111 point check, see if anythings wrong, get it fixed under warranty, then don't renew it and use an Indy (sounds like you have a good one nearby).

When mine was under warranty, which was for just over 2 years, it had a few things, like coil packs, stereo amp went, probably worth it, but the car is in very good condition so didn't see the point in renewing it.....

Oh, and I could then change the stereo as PCM2.1 is just crap, and if you change anything, you can't get a warranty......

I trust my Indy more than my OPC. What he doesn't know isn't worth knowing, and he is 10 mins away and puts himself out if something happens. Had a coolant pipe go last year on new years day, he fixed it almost immediately!
 
  
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