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RB79
Trainee


Joined: 03 Dec 2017
Posts: 73



PostPosted: Wed Dec 12, 2018 9:35 pm    Post subject: Reply with quote

GMG wrote:
...they'll sort your paint work out this time and then rag the arse of it from cold the next time you book it in for a service...

No such thing as a free lunch you know...


Are you talking about the relationship you have with your wife? Smile
 
  
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patpending
Imola


Joined: 11 Jun 2018
Posts: 824
Location: IoM


PostPosted: Wed Dec 12, 2018 10:25 pm    Post subject: Reply with quote

GMG wrote:
...they'll sort your paint work out this time and then rag the arse of it from cold the next time you book it in for a service...

No such thing as a free lunch you know...


.....and they will return to have some soup then play more darts in the staff canteen with a paintwork OCD guys face on the board 😁

It’s a bit like telling the local chef his food is utter crap, trying to get him sacked then going back the following week for a free lunch......you never know what your going to get.

Grin
 
  
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RB79
Trainee


Joined: 03 Dec 2017
Posts: 73



PostPosted: Wed Dec 12, 2018 10:33 pm    Post subject: Reply with quote

patpending wrote:
GMG wrote:
...they'll sort your paint work out this time and then rag the arse of it from cold the next time you book it in for a service...

No such thing as a free lunch you know...


.....and they will return to have some soup then play more darts in the staff canteen with a paintwork OCD guys face on the board 😁

It’s a bit like telling the local chef his food is utter crap, trying to get him sacked then going back the following week for a free lunch......you never know what your going to get.

Grin


Love the positivity. Last night I was a tw#t and probably still am, now they are tw#ts and can’t be trusted Smile
Never mess with a paint geek. I didn’t say they would fix it themselves, they want to meet to come to a resolution. It’s going to my detailer tomorrow for an assessment.
 
  
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GMG
Nürburgring


Joined: 07 Jan 2018
Posts: 443
Location: Devon


PostPosted: Thu Dec 13, 2018 5:48 am    Post subject: Reply with quote

...paint work assessment!?

I don't think the dealership are going far enough tbh..the least they could do is exhume Ferrys body and try to extract his view on this heinous crime...
 
  
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patpending
Imola


Joined: 11 Jun 2018
Posts: 824
Location: IoM


PostPosted: Thu Dec 13, 2018 7:50 am    Post subject: Reply with quote

Floor

They should also put the valeter(and his entire family) in stocks outside the dealership and arrange for a free business class/all expenses paid trip to the Porsche factory.

Thumb
 
  
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GMG
Nürburgring


Joined: 07 Jan 2018
Posts: 443
Location: Devon


PostPosted: Thu Dec 13, 2018 7:57 am    Post subject: Reply with quote

...If this is the reaction to your dealership having the audacity to wash half of your car then goodness knows what happens if Tesco run out of Cornflakes or the sheduled timing of Eastenders is changed?
 
  
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spongebob squarepants
Zolder


Joined: 20 Dec 2009
Posts: 5919
Location: Manchester and Iraq


PostPosted: Thu Dec 13, 2018 8:15 am    Post subject: Reply with quote

This thread is making me itch to get out the dual action polisher.......
_________________
991 C2S PDK with X51 430 powerkit, PCCB, PDCC, PSE, Carrera S alloys, Sports design package with ducktail.
“Herman yellow, the last of the naturally aspirated. You know it makes sense"



Apparently other colours are available?

 
  
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isysman
Zolder


Joined: 22 Apr 2011
Posts: 5863
Location: Cheshire


PostPosted: Thu Dec 13, 2018 8:33 am    Post subject: Reply with quote

For the record after having the paint work done in my car, even though Road & Race did a great job on the paintwork, I had some areas of the car that had swirl makes (areas not painted by R&R. To get rid of the swirl marks by doing paint correction, costs over £1,000 depending on who you use. Even if it cost half of that it’s still a very real amount of money to shell out if someone messes us up the paint when you’ve specifically asked them to not touch it as well.

People making light of it clearly don’t have the same standards which is fine but at least know the facts before making little of it. I’ve had terrible scratches put into a car in the past just by someone washing it. I’ll dig out the photos if I still have them.
_________________
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Sold ~ 987 Boxster S 3.4, 997.1 3.8 Cab, 987 3.2 Boxster S, 986 Boxster 2.5



Last edited by isysman on Thu Dec 13, 2018 9:18 am; edited 1 time in total
 
  
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RB79
Trainee


Joined: 03 Dec 2017
Posts: 73



PostPosted: Thu Dec 13, 2018 9:15 am    Post subject: Reply with quote

GMG wrote:
...If this is the reaction to your dealership having the audacity to wash half of your car then goodness knows what happens if Tesco run out of Cornflakes or the sheduled timing of Eastenders is changed?


Blimey - still taking up your time and headspace - it’s an honour. You clearly think it is fine to do something that someone has asked you not to do irrespective of whether you think it’s important. You’re not conceited but have every right to be 🤣.
#metoo
Thanks for visiting, really value your input.

Last edited by RB79 on Thu Dec 13, 2018 9:34 am; edited 1 time in total
 
  
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RB79
Trainee


Joined: 03 Dec 2017
Posts: 73



PostPosted: Thu Dec 13, 2018 9:18 am    Post subject: Reply with quote

isysman wrote:
For the record after having the paint work done in my car, even though Road & Race did a great job on the paintwork, I had some areas of the car that had swirl makes (areas not painted by R&R. To get rid of the swirl marks by doing paint correction, costs over £1,000 depending on who you use. Even if it cost half of that it’s still a very real amount of money to shell out if someone mess us up the paint when you’ve specifically asked them to not touch it as well.

People making light of it clearly don’t have the same standards which I fine but at least know the facts before making little of it. I’ve had terrible scratches put into a car in the past just by someone washing it. I’ll dig out the photos if I still have them.


Thank you - Ignorance is bliss and there are some very happy people on here 😂
 
  
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M&MD&D
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Joined: 28 Jul 2015
Posts: 64



PostPosted: Thu Dec 13, 2018 10:10 am    Post subject: Reply with quote

isysman wrote:
For the record after having the paint work done in my car, even though Road & Race did a great job on the paintwork, I had some areas of the car that had swirl makes (areas not painted by R&R. To get rid of the swirl marks by doing paint correction, costs over £1,000 depending on who you use. Even if it cost half of that it’s still a very real amount of money to shell out if someone messes us up the paint when you’ve specifically asked them to not touch it as well.

People making light of it clearly don’t have the same standards which is fine but at least know the facts before making little of it. I’ve had terrible scratches put into a car in the past just by someone washing it. I’ll dig out the photos if I still have them.


I agree -- it is not cheap to have paint ocrrection done, but my god it is so worth it when it ends up looking like glass thumbsup
 
  
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spongebob squarepants
Zolder


Joined: 20 Dec 2009
Posts: 5919
Location: Manchester and Iraq


PostPosted: Thu Dec 13, 2018 10:26 am    Post subject: Reply with quote

isysman wrote:
For the record after having the paint work done in my car, even though Road & Race did a great job on the paintwork, I had some areas of the car that had swirl makes (areas not painted by R&R. To get rid of the swirl marks by doing paint correction, costs over £1,000 depending on who you use. Even if it cost half of that it’s still a very real amount of money to shell out if someone messes us up the paint when you’ve specifically asked them to not touch it as well.

People making light of it clearly don’t have the same standards which is fine but at least know the facts before making little of it. I’ve had terrible scratches put into a car in the past just by someone washing it. I’ll dig out the photos if I still have them.


+1. Even more so if you DIY it. 3 days of hard work can quickly go down the pan when a “professional” valeter gets near it. I’m astounded at the lack of knowledge on detailing at your average OPC. It’s really not rocket science.
_________________
991 C2S PDK with X51 430 powerkit, PCCB, PDCC, PSE, Carrera S alloys, Sports design package with ducktail.
“Herman yellow, the last of the naturally aspirated. You know it makes sense"



Apparently other colours are available?

 
  
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GMG
Nürburgring


Joined: 07 Jan 2018
Posts: 443
Location: Devon


PostPosted: Thu Dec 13, 2018 1:54 pm    Post subject: Reply with quote

...with matters of this magnitude I find the time to contribute...
 
  
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MrC986
Newbie


Joined: 16 Oct 2017
Posts: 40
Location: Staffordshire


PostPosted: Thu Dec 13, 2018 5:40 pm    Post subject: Reply with quote

A friend picked up his brand new car yesterday and had previously provided written instructions to the dealer to say "don't remove any protective covers/clean the car in any way before collection as it's going straight to have a new car detail carried out"....24 hrs before collection he has a call from the salesman who rather sheepishly says "I'm sorry, they've inadvertently cleaned your new car even though I told them not to". My friend understandably explained how disappointed he was and the guy did apologise again and ultimately offered him various freebies in lieu. I think some car dealers have to start listening to their customers a little more & managing their staff better as it wasted both time/money for them with what happened & partly ruined the experience my friend had of collecting the car.

OP, I feel your pain & I'm glad the dealer has now started to understand you weren't being unreasonable to ask them not to clean your car.
 
  
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RB79
Trainee


Joined: 03 Dec 2017
Posts: 73



PostPosted: Thu Dec 13, 2018 5:44 pm    Post subject: Reply with quote

MrC986 wrote:
A friend picked up his brand new car yesterday and had previously provided written instructions to the dealer to say "don't remove any protective covers/clean the car in any way before collection as it's going straight to have a new car detail carried out"....24 hrs before collection he has a call from the salesman who rather sheepishly says "I'm sorry, they've inadvertently cleaned your new car even though I told them not to". My friend understandably explained how disappointed he was and the guy did apologise again and ultimately offered him various freebies in lieu. I think some car dealers have to start listening to their customers a little more & managing their staff better as it wasted both time/money for them with what happened & partly ruined the experience my friend had of collecting the car.

OP, I feel your pain & I'm glad the dealer has now started to understand you weren't being unreasonable to ask them not to clean your car.


Thank you. I hope your friend gets his car sorted too. I took the car to my detailer today and the damage in terms of swirls etc is extensive when examined in his workshop. I’ll see what the OPC say, meeting DP next week.
 
  
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patpending
Imola


Joined: 11 Jun 2018
Posts: 824
Location: IoM


PostPosted: Thu Dec 13, 2018 7:52 pm    Post subject: Reply with quote

Yeah they are going to cough-up after the car is off prem(not)

Clearly you never reported any damage when you collected it(why not?) then edited your thread and we are now into 5 pages about hosing 1/2 a car down with water.

There is more fishey smell in this thread that a trawler catch. nooo
 
  
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GMG
Nürburgring


Joined: 07 Jan 2018
Posts: 443
Location: Devon


PostPosted: Thu Dec 13, 2018 8:11 pm    Post subject: Reply with quote

...did they wash it? Did they half wash it ? Was a hose used? Did they damage it? Did he damage it ? Why was the note in the window ignored?

Remainder of post deleted by 911uk site moderator as it contravened site code of conduct.
 
  
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Gottans
Spa-Francorchamps


Joined: 25 Mar 2016
Posts: 251



PostPosted: Thu Dec 13, 2018 8:58 pm    Post subject: Reply with quote

RB, before you sit down with the DP you should have an idea what you consider to be a satisfactory resolution. Do let us know how it goes..
 
  
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RB79
Trainee


Joined: 03 Dec 2017
Posts: 73



PostPosted: Thu Dec 13, 2018 9:30 pm    Post subject: Reply with quote

Gottans wrote:
RB, before you sit down with the DP you should have an idea what you consider to be a satisfactory resolution. Do let us know how it goes..


Yes thanks, will do. My detailer took some pics today and is going to email me the reasonable cost to rectify the areas he identified today. Going to chat to DP and see what he says, I’d like to think they would agree to it all but I know that’s unrealistic 😀
 
  
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icekay
Newbie


Joined: 03 Mar 2018
Posts: 45
Location: East London


PostPosted: Thu Dec 13, 2018 11:16 pm    Post subject: Reply with quote

Whilst I get the "life's too short" type comments on here, I very much dislike the disregard for personal property that seems to be the standard in modern society.

You're the customer, it's your car, you've taken the time to request something quite reasonable, they should have honoured it - pretty simple stuff.

The attitude in particular would make me question the attention to detail of said OPC, and I too would just take the car elsewhere next time.
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