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FZP
Estoril


Joined: 18 Jan 2015
Posts: 3958
Location: Cheshire


PostPosted: Sat Jun 22, 2019 6:39 am    Post subject: Reply with quote

I also am a fan of Wilmslow service. I get treated like I buy 20 cars a year from them and nothing is ever too much trouble
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997.2 Carrera 2S GT Silver/Cocoa.
 
  
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takeflight
Newbie


Joined: 28 Nov 2017
Posts: 40



PostPosted: Sat Jun 22, 2019 8:01 am    Post subject: Reply with quote

It’s not just Porsche, I am still waiting for a px price on a Ferrari I was interested in from Ferrari Swindon. Over three weeks ago.
Makes you think, if they are this bad on a sale, how poor would they be with a problem.
I guess all of these type of brands get time wasters, so the salesman assumes you are. Let’s face it, how ever high the price is and what ever the make, they are used car salesman, here today gone tomorrow whether a Ford or a Ferrari. No excuse but it does seem to the way of life with most commodities, companies boost on their web sites about customer service and their mission statements etc, but for the most of it is just bull sh*t. There are of course exceptions but in my experience this is not the company, it’s individuals who try and give a top service.
 
  
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suffolk tony
Newbie


Joined: 19 Dec 2019
Posts: 2



PostPosted: Thu Dec 19, 2019 9:27 am    Post subject: Porsche Centre Kendal, vs. Cambridge & Colchester. Reply with quote

I recently bought a 981 Boxster S, and decided to get a cruise control fitted. We spend a fair amount of time in the Lake District, so as I was up in that neck of the woods & contacted the Porsche Centre In Kendal on the offchance they could fit me in.

Spoke to the workshop manager, who couldn't have been more helpful. He arranged to get the part in, kept me informed, and I got the cruise control fitted while I waited. A really nice guy, knowledgeable and helpful.

Unlike my experiences with the two closest Porsche Centres to me here in Suffolk...To me, it's a real crime when companies can't be bothered to return your calls, as was the case with Colchester, and whose whole attitude reeks of unhelpfulness, my experience with Cambridge.
 
  
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spongebob squarepants
Long Beach


Joined: 20 Dec 2009
Posts: 6461
Location: Manchester and Iraq


PostPosted: Thu Dec 19, 2019 10:10 am    Post subject: Reply with quote

Ah car dealers Grin Having just bought the Merc A class, I nominate Mercedes Neyland (somewhere in Wales) as the worst Mercedes dealer in the land.

Great deal on the sales side, more for my px than its actually retailing for at the car supermarkets, and best price in the country on their demonstrator. Plus 3 free services, which bearing in mind Mercs servicing prices is a mega bonus

From their though downhill.....Bearing in mind an approved used.

Forgot to fit front number plate Floor
Severe front right knocking/squeek (local dealer is now contemplating dash removal to fix)
Wipers not clearing
Left the Mercedes me connected to their dealership

No real interest in any of the above, shame its a 4.5 hr drive away Mad
_________________
991 C2S PDK - X51 430 Powerkit, Dynamic engine mounts, Carbon GT2 folding buckets, PCCB, PDCC, PSE, Carrera S alloys, Sports design bodykit with ducktail and Alcantara steering wheel. If Carling did a 991S...
“Herman yellow, the last of the naturally aspirated”

 
  
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Zingari
Brands Hatch
Brands Hatch


Joined: 25 Oct 2009
Posts: 13151
Location: Cheshire

1993 Porsche 964 Anniversary

PostPosted: Thu Dec 19, 2019 3:02 pm    Post subject: Reply with quote

Wilmslow don't offer the fixed price servicing. Unless they match it or do it cheaper (which I doubt very much) I'll be going elsewhere for a service. Bandit
_________________
The game's afoot. It's time to put a bit of (Colini) stick about......"Shall I open her up Miss Jones and show 'em a clean pair of heels?" "Do you think that's wise Mr Rigsby this is a very old car"
 
  
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takeflight
Newbie


Joined: 28 Nov 2017
Posts: 40



PostPosted: Thu Dec 19, 2019 10:38 pm    Post subject: Reply with quote

My wife’s GLC 2 years old just over 12ooo miles merc Stratford told me it’s due a major service base price around £650, checked imo not a major went to Halfords Around £140 and this was more than their normal price due to having to use merc filters. The history is updated online from their HO, confirmed with merc this keeps my warranty.
 
  
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