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DucatiRob
Kyalami


Joined: 22 Jul 2015
Posts: 1783
Location: Milton Keynes

2006 Porsche 997 Carrera 2S

PostPosted: Sat Nov 17, 2018 8:16 pm    Post subject: Porsche Silverstone - Any views? Reply with quote

Need to book my car in for a major service, have used the two indies that are closest to me previously, North Bucks/Herts area, and have had pretty poor experiences both times, last time being charged nearly £300 for just an oil change.. apparently I should have booked it in for a minor service as it would have been the same price!! Anyway, lessons learned, you only get one chance in my book so won't be using either again.

Major service only £505 at P Silverstone which is not too far away, anyone have experience of them?
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911tom
Watkins Glen


Joined: 22 May 2012
Posts: 2043
Location: Buckinghamshire


PostPosted: Sat Nov 17, 2018 10:08 pm    Post subject: Reply with quote

I’ve found them to be fairly good when servicing our cayenne diesel. Added bonus if you give them plenty of notice and request a Porsche courtesy car you’ll get something fun to drive in for the day.

I’m there first thing Monday collecting a delivery Very Happy
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deMort
Dijon


Joined: 21 Mar 2015
Posts: 7463
Location: Brighton


PostPosted: Sun Nov 18, 2018 4:53 pm    Post subject: Reply with quote

Its a dam shame the Indys near you aint very good .. heres me trying to sell the benifits of Indys and they let me down .. sigh ..

Silverstone used to be part of the group i worked for and had a pretty sensible reputation back then .

check the " small print " but normally OPC,s charge extra for..

Spark plugs ..
Brake fluid change ..
Drive belt check ..
4 year airbag check ..

I expect those items will also be required with the Major if at 4 years .

Any report you get then run it by me first .. or at least have a good look at the items yourself .. OPC guys can be a little bit keen bless them Very Happy
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Swampy
Monza


Joined: 22 Aug 2016
Posts: 192
Location: N/W London


PostPosted: Sun Nov 18, 2018 7:01 pm    Post subject: Re: Porsche Silverstone - Any views? Reply with quote

DucatiRob wrote:
Need to book my car in for a major service, have used the two indies that are closest to me previously, North Bucks/Herts area, and have had pretty poor experiences both times, last time being charged nearly £300 for just an oil change.. apparently I should have booked it in for a minor service as it would have been the same price!! Anyway, lessons learned, you only get one chance in my book so won't be using either again.

Major service only £505 at P Silverstone which is not too far away, anyone have experience of them?


Rob, the two that you have used before, was one of them Hatfield? the reason I ask is I was going to give them a go for my service.

I have my MOT booked with them in December, I used West London last year and they mentioned a few things that needed changing but nothing mentioned on the MOT cert as an advisory, in my view if it needed looking at then it should had been noted.

Swamps Smile
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HSC911
Long Beach


Joined: 23 Jul 2014
Posts: 6687
Location: Bedford


PostPosted: Mon Nov 19, 2018 2:18 am    Post subject: Re: Porsche Silverstone - Any views? Reply with quote

Swampy wrote:
DucatiRob wrote:
Need to book my car in for a major service, have used the two indies that are closest to me previously, North Bucks/Herts area


Rob, the two that you have used before, was one of them Hatfield? the reason I ask is I was going to give them a go for my service


HE said Indy's, not OPC wack



Swampy wrote:
they mentioned a few things that needed changing but nothing mentioned on the MOT cert as an advisory, in my view if it needed looking at then it should had been noted


I'd say that they were doing you a favour by not mentioning it Dont know

Guess it depends what it was though Thumb
 
  
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Swampy
Monza


Joined: 22 Aug 2016
Posts: 192
Location: N/W London


PostPosted: Tue Nov 20, 2018 12:05 am    Post subject: Re: Porsche Silverstone - Any views? Reply with quote

HE said Indy's, not OPC wack

He did, Doh blonde moment thumbsup
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CarraraWhite
Barcelona


Joined: 06 Apr 2008
Posts: 1291
Location: England

2011 Porsche 991 Carrera

PostPosted: Tue Nov 20, 2018 4:12 pm    Post subject: Reply with quote

used to be my OPC, pricing isn't very transparent with a headline service price turning out to be significantly more when you add the necessary 'parts' to complete the service

when I raised this to the DP, his response related to how he was the best and that I should be lucky to be a customer

bought my next 2 Porsche's from another OPC, who supported my experience

eh!
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Robertb
Dijon


Joined: 01 Sep 2003
Posts: 7232
Location: South Oxfordshire

2002 Porsche 996 Carrera 4S

PostPosted: Tue Nov 20, 2018 7:03 pm    Post subject: Reply with quote

My boss used them for his GTS, was deeply unimpressed, dreadful customer service.
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The return of Marty Wild
Kyalami


Joined: 04 Nov 2016
Posts: 1838



PostPosted: Tue Nov 20, 2018 7:36 pm    Post subject: Reply with quote

I’d go Demort, worth the 120 mile trip. Failing that, I’d give PorscheTorque a punt. Good enough for 911v, has a good rep on here too.

Anyways, my car goes to Demort, next level service.
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pzero
General
General


Joined: 18 Jul 2010
Posts: 5499
Location: London


PostPosted: Tue Nov 20, 2018 7:42 pm    Post subject: Reply with quote

The return of Marty Wild wrote:
I’d go Demort, worth the 120 mile trip. Failing that, I’d give PorscheTorque a punt. Good enough for 911v, has a good rep on here too.

Anyways, my car goes to Demort, next level service.


If putting one of theirs in for a service, and wanting to maintain an OPC service history, 911V will use Brooklands.
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The return of Marty Wild
Kyalami


Joined: 04 Nov 2016
Posts: 1838



PostPosted: Tue Nov 20, 2018 7:49 pm    Post subject: Reply with quote

As per usual, Pzero with the knowledge.
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DucatiRob
Kyalami


Joined: 22 Jul 2015
Posts: 1783
Location: Milton Keynes

2006 Porsche 997 Carrera 2S

PostPosted: Tue Nov 20, 2018 9:17 pm    Post subject: Reply with quote

deMort wrote:
Its a dam shame the Indys near you aint very good .. heres me trying to sell the benifits of Indys and they let me down .. sigh ..

Silverstone used to be part of the group i worked for and had a pretty sensible reputation back then .

check the " small print " but normally OPC,s charge extra for..

Spark plugs ..
Brake fluid change ..
Drive belt check ..
4 year airbag check ..

I expect those items will also be required with the Major if at 4 years .

Any report you get then run it by me first .. or at least have a good look at the items yourself .. OPC guys can be a little bit keen bless them Very Happy


To be honest, the only reason I am not driving 120 miles to you DeMort or the 180 miles to Hartech is that I have no annual leave left Mad

To be fair, the two Indy's I have used have decent reputations and it could well be that I was unlucky, but you only get one chance in my book! A little customer service costs nothing!

I will check that small print!
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HSC911
Long Beach


Joined: 23 Jul 2014
Posts: 6687
Location: Bedford


PostPosted: Wed Nov 21, 2018 1:52 am    Post subject: Reply with quote

DucatiRob wrote:
To be fair, the two Indy's I have used have decent reputations and it could well be that I was unlucky, but you only get one chance in my book! A little customer service costs nothing!


Who were they Dont know

I'd be happy to take your car for you Grin

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