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madalaa
Fuji


Joined: 13 Mar 2008
Posts: 9355
Location: West London

2009 Porsche Boxster 987

PostPosted: Wed Nov 07, 2018 11:29 am    Post subject: Reply with quote

Yup ...... buy on the day and take it away ...... they do have good stuff ...... Smile
 
  
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Shacho
Newbie


Joined: 06 Nov 2018
Posts: 8



PostPosted: Wed Nov 07, 2018 8:14 pm    Post subject: Reply with quote

madalaa wrote:
Yup ...... buy on the day and take it away ...... they do have good stuff ...... Smile


I wouldn't buy a postcard from these guys again whether from the show or not because of their appalling service. If I had read their reviews I wouldn't out of principle. Promising people for Christmas delivery, birthdays etc. Just terrible

Last night he said "absolutely" I would receive a tracking number today. well guess what....nothing. No response to email and text.

I also got an email yesterday saying the wrong tracking number was given to them which I why it wasn't sent. Give me a break honestly, the lies is what really gets me. Rest assured I won't be giving up just yet. I look forward to seeing them at the next show and people say i always talk really loud!
 
  
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madalaa
Fuji


Joined: 13 Mar 2008
Posts: 9355
Location: West London

2009 Porsche Boxster 987

PostPosted: Thu Nov 08, 2018 8:23 am    Post subject: Reply with quote

Having not had your experience but having read all the bad reports I certainly would not buy on line or order at a show for future delivery ........ but if I was at a show and saw something that I liked and I could buy it and take it away ....... I would.

To each their own ...... Smile

Please do not take that comment as an endorsement of said company.

Oh and by the way welcome to 911uk ...... it's a shame your first post could not have been of a more positive nature but hopefully if you stick around that will change.

Smile thumbsup
 
  
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IWishIhadaPorsche
Newbie


Joined: 24 Sep 2018
Posts: 6



PostPosted: Thu Nov 08, 2018 2:57 pm    Post subject: Reply with quote

If anyone reading this is going to the Classic Motorshow at the NEC this weekend, Kool Canvas will be there. Do with that information as you wish.

Secondly, be aware that trading standards require multiple complaints before they'll do anything. If you haven't already, do please let them know.

It is amazing that this is one of two places on the entire internet to vent about this company, the other being the google maps result that no longer appears in searches.
 
  
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Shacho
Newbie


Joined: 06 Nov 2018
Posts: 8



PostPosted: Fri Nov 09, 2018 11:19 am    Post subject: Reply with quote

IWishIhadaPorsche wrote:
If anyone reading this is going to the Classic Motorshow at the NEC this weekend, Kool Canvas will be there. Do with that information as you wish.

Secondly, be aware that trading standards require multiple complaints before they'll do anything. If you haven't already, do please let them know.

It is amazing that this is one of two places on the entire internet to vent about this company, the other being the google maps result that no longer appears in searches.


Thanks for the heads up, I'd suggest anyone else who has been constantly misled by these guys to attend.

I got an email yesterday calling me a bitter individual (for having the audacity to check where my tracking number was for the last 2 months) telling me that he was "recalling" the delivery (the longest delivery ever with the courier company for which he could not provide a tracking number for) and for me to contact my credit card co. I paid by debit card so suggested my bank details - or he didn't need to "recall" the delivery Grin and could continue on its happy way. No response.

I'll update if there is a resolution on this in the meantime if anyone else has had similar issues please PM me andas above has mentioned a report to trading standards is in order.
 
  
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Shacho
Newbie


Joined: 06 Nov 2018
Posts: 8



PostPosted: Fri Nov 09, 2018 12:13 pm    Post subject: Reply with quote

madalaa wrote:
Having not had your experience but having read all the bad reports I certainly would not buy on line or order at a show for future delivery ........ but if I was at a show and saw something that I liked and I could buy it and take it away ....... I would.

To each their own ...... Smile

Please do not take that comment as an endorsement of said company.

Oh and by the way welcome to 911uk ...... it's a shame your first post could not have been of a more positive nature but hopefully if you stick around that will change.

Smile thumbsup



Thanks Madalaa, I've just sold my SC and on the lookout for a LHD 87-89 3.2 so hopefully positive news is forthcoming!
 
  
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Shacho
Newbie


Joined: 06 Nov 2018
Posts: 8



PostPosted: Fri Nov 09, 2018 7:54 pm    Post subject: Reply with quote

Ok, looks like we have a resolution. He called me a prick and when I explained it was for my son's bedroom he said "It’s sad that you feel you are doing me any damage with your little rants...
the only loser in this is your son... "

Also encouraged anyone to contact Trading standards

Quite incredible really.
 
  
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IWishIhadaPorsche
Newbie


Joined: 24 Sep 2018
Posts: 6



PostPosted: Sun Nov 11, 2018 3:42 pm    Post subject: Reply with quote

Well well well, I went to the Classic Car show at the NEC today, hoping to collect my order finally and be done with this whole thing and guess what?

This was their stand at the show:





I asked around and apparently they’d cancelled at literally the last minute! I wonder if things are finally catching up with them, or maybe their manager’s cousin’s dog ate their van keys. Maybe those “little rants” were more damaging than he thought. Grin

Ah well. Is this the end of the story? Probably not.
 
  
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madalaa
Fuji


Joined: 13 Mar 2008
Posts: 9355
Location: West London

2009 Porsche Boxster 987

PostPosted: Sun Nov 11, 2018 5:24 pm    Post subject: Reply with quote

I would imagine they will not be in business for very much longer ....... and tbh I think that is a very good thing ........ thumbsup
 
  
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FZP
Magny-Cours


Joined: 18 Jan 2015
Posts: 2708
Location: Cheshire


PostPosted: Sun Nov 11, 2018 6:51 pm    Post subject: Reply with quote

Perhaps a Phoenix is lurking somewhere about to rear it's head Question
_________________
997.2 Carrera 2S GT Silver/Cocoa.
 
  
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crash7
Montreal


Joined: 28 May 2011
Posts: 518



PostPosted: Sun Nov 11, 2018 10:00 pm    Post subject: Reply with quote

FZP wrote:
Perhaps a Phoenix is lurking somewhere about to rear it's head Question


My thoughts exactly, does anyone know the owners name? If so, post it so that any unscrupulous actions can be traced!
 
  
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HSC911
Zolder


Joined: 23 Jul 2014
Posts: 5717
Location: Bedford


PostPosted: Sun Nov 11, 2018 10:13 pm    Post subject: Reply with quote

crash7 wrote:
My thoughts exactly, does anyone know the owners name? If so, post it so that any unscrupulous actions can be traced!


I can find out...anyone got the actual Company name Dont know

Cop
 
  
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mikeluke
Barcelona


Joined: 03 Jun 2014
Posts: 1485
Location: Hampshire


PostPosted: Mon Nov 12, 2018 6:18 am    Post subject: Reply with quote

Company number is 6609381
_________________
Current:
981 Boxster S PDK
BMW X5 4.0d M Sport
BMW M140i (Mrs L's)
VW Polo Match 1.2 (the lad's)

Former:
996 Turbo S Cabrio Manual
996 Turbo Coupe Tip
968 Cabrio Manual
 
  
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mikeluke
Barcelona


Joined: 03 Jun 2014
Posts: 1485
Location: Hampshire


PostPosted: Mon Nov 12, 2018 6:21 am    Post subject: Reply with quote

Ignore that - whoever posted that to the 'infor' site has got it wrong...

Unless there are two Project Managers in Kent who have a sideline....
_________________
Current:
981 Boxster S PDK
BMW X5 4.0d M Sport
BMW M140i (Mrs L's)
VW Polo Match 1.2 (the lad's)

Former:
996 Turbo S Cabrio Manual
996 Turbo Coupe Tip
968 Cabrio Manual
 
  
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mikeluke
Barcelona


Joined: 03 Jun 2014
Posts: 1485
Location: Hampshire


PostPosted: Mon Nov 12, 2018 6:23 am    Post subject: Reply with quote

https://companycheck.co.uk/search?term=Kool%20Canvas


https://beta.companieshouse.gov.uk/company/06609381

Obviously don't want to be found
_________________
Current:
981 Boxster S PDK
BMW X5 4.0d M Sport
BMW M140i (Mrs L's)
VW Polo Match 1.2 (the lad's)

Former:
996 Turbo S Cabrio Manual
996 Turbo Coupe Tip
968 Cabrio Manual
 
  
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InfoBot
Newbie


Joined: 12 Nov 2018
Posts: 2
Location: The Internet


PostPosted: Mon Nov 12, 2018 10:33 am    Post subject: Reply with quote

Chris Campbell
Janet Gales
Giuseppe Martorana

Kool Canvas Ltd.

VAT number:
GB 266615779

INTERNATIONAL SPORTS CAR & CLASSIC LTD
https://beta.companieshouse.gov.uk/company/11636511/
Units 3-4,
Plants Galore,
Hamlet Hill,
Roydon,
Harlow,
Essex,
United Kingdom,
CM19 5JY1

1st Floor 87/89 High Street
Hoddesdon
Herts EN11 8TL

Layzee Dog Publishing.
creativefocusgb@gmail.com

Co.Number 6609381
KOOL CANVAS
66 Harvey Centre, Harlow, Essex, CM20 1XR
07534 529988

Last edited by InfoBot on Mon Nov 12, 2018 6:34 pm; edited 1 time in total
 
  
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HSC911
Zolder


Joined: 23 Jul 2014
Posts: 5717
Location: Bedford


PostPosted: Mon Nov 12, 2018 4:47 pm    Post subject: Reply with quote

Good Info Cop

Bandit
 
  
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InfoBot
Newbie


Joined: 12 Nov 2018
Posts: 2
Location: The Internet


PostPosted: Mon Nov 12, 2018 5:50 pm    Post subject: Reply with quote

A search of that new company name above makes things very interesting indeed:

https://www.youreventspace.co.uk/news/major-new-motor-show-for-eeaec?utm_campaign=News%20-%20Festivals&utm_content=78842058&utm_medium=social&utm_source=twitter

http://exhibitionnews.uk/international-sports-car-and-classic-car-show-to-launch-at-eeaec/

https://www.facebook.com/events/2090231114640723/

Let's add some keywords for google.

Kool Canvas
International Sports Car and Classic Show
International Sports Car and Classic Car Show
 
  
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mikeluke
Barcelona


Joined: 03 Jun 2014
Posts: 1485
Location: Hampshire


PostPosted: Mon Nov 12, 2018 6:16 pm    Post subject: Reply with quote

https://layzeedog.com/

Chris Campbell
Layzee Dog....

Maybe that it why deliveries take so long?
_________________
Current:
981 Boxster S PDK
BMW X5 4.0d M Sport
BMW M140i (Mrs L's)
VW Polo Match 1.2 (the lad's)

Former:
996 Turbo S Cabrio Manual
996 Turbo Coupe Tip
968 Cabrio Manual
 
  
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Shacho
Newbie


Joined: 06 Nov 2018
Posts: 8



PostPosted: Tue Nov 13, 2018 11:16 pm    Post subject: Reply with quote

So I heard from Chris at Kool Canvas - he is adamant he recalled the package because I was being a prick! I inquired about a refund and he said that he "would come to my house and give me cash in person"

I found his manner aggressive and I could be wrong but I perceived that as a threat. Especially after he said to me please...please, please..come and see me at the shows!

Anyway I suggested that I'd rather he credit to my account. I did put it to him the following

Purchased large framed Canvas at Bicester show in June
I was away in Aug so he could send in September
End of Sep nothing so started chasing him in Oct, always said it had been sent and tracking number will be sent later. Excuses ranged from rogue employees, locked out of office, courier company entered wrong number and couldn't be delivered!
Stopped answering my calls, texts - I called him on different numbers he answered - was on its way

After 2 months of this I emailed Bicester organiser explaining my (and others) situation and cc'd him in. Got a response back in 15 mins! Needless to say he wasn't very happy.

Said the only loser in this was my son and as a kind gesture (I live in Barcelona and paid extra for courier) would come to my house to give me cash in person as they own a house in Vic (hour from Barcelona)

What a prat!
 
  
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