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emmbee
Newbie


Joined: 25 Jun 2017
Posts: 8



PostPosted: Wed Jun 27, 2018 5:14 pm    Post subject: Windscreen Reply with quote

Hi

My 997.1 is currently undergoing a full respray following (honestly !) an attack by crows.

The body shop damaged the windscreen whilst taking it out and have told me that new ones are on back order both in the UK and Germany , with no known delivery date.

Anyone know of an alternative supply or is Porsche the only source ?

Thanks for any help.


Mark
 
  
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resigner
Suzuka


Joined: 19 Dec 2013
Posts: 1109



PostPosted: Wed Jun 27, 2018 5:26 pm    Post subject: Reply with quote

Try some of the specialist breakers? ebay usually has people with written off cars they are breaking.
 
  
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Phil 997
Brands Hatch
Brands Hatch


Joined: 05 Dec 2015
Posts: 13476
Location: Bournemouth,Dorset

2009 Porsche 997 Carrera 4S

PostPosted: Wed Jun 27, 2018 6:42 pm    Post subject: Reply with quote

there is a non OE glass that the insurance companies use I would give someone like Nationwide glass or national windscreens a call its supposed to be the same as OE just without the triangle markings of Porsche Thumb
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Magic919
Hockenheim


Joined: 05 Jun 2013
Posts: 696
Location: Berkshire


PostPosted: Wed Jun 27, 2018 6:50 pm    Post subject: Reply with quote

Autoglass will be able to fit one. It's not made by the same people as a Porsche one, but it'll do the job perfectly well.
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Urban Ranger
Silverstone


Joined: 23 Jul 2017
Posts: 103
Location: S. Yorkshire


PostPosted: Wed Jun 27, 2018 10:12 pm    Post subject: Reply with quote

My Autoglass replacement from two weeks ago. They are returning this Saturday to attempt it once again, with a Porsche OEM windscreen. Just my recent experience but one to be be mindful of.
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monster
Hockenheim


Joined: 04 Sep 2010
Posts: 740
Location: Bournemouth


PostPosted: Thu Jun 28, 2018 1:12 am    Post subject: Re: Windscreen Reply with quote

emmbee wrote:
Hi

My 997.1 is currently undergoing a full respray following (honestly !) an attack by crows.

Mark


I'm intrigued! - Please tell us more about the crow attack?
 
  
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emmbee
Newbie


Joined: 25 Jun 2017
Posts: 8



PostPosted: Thu Jun 28, 2018 8:04 am    Post subject: Reply with quote

Thanks for the help, a none oem part might be the answer.

Regarding the crows , we live on a farm in rural cheshire and the young male crows attack anything that they can see their reflection in - windows and cars being their favourite.

Like an idiot I left my car ( nicely cleaned and polished , so very shiny) ungaraged when I went away for a week - on my return the car was covered in small but deep scratches.

To be fair to my insurers, the inspector took one look and immediately sanctioned a full respray, which will be great once I get it out of the body shop !
 
  
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rabbitstew
Montreal


Joined: 21 Aug 2015
Posts: 597



PostPosted: Thu Jun 28, 2018 9:58 am    Post subject: Reply with quote

emmbee wrote:
Regarding the crows , we live on a farm in rural cheshire and the young male crows attack anything that they can see their reflection in - windows and cars being their favourite.


I remember on holiday in Cornwell once witnessing a seagull going full attack mode on the side of a very shiney Ford Ka, trying to attack his reflection.
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alastairb
Newbie


Joined: 03 Feb 2016
Posts: 24



PostPosted: Thu Jun 28, 2018 8:51 pm    Post subject: Reply with quote

Urban Ranger wrote:
My Autoglass replacement from two weeks ago. They are returning this Saturday to attempt it once again, with a Porsche OEM windscreen. Just my recent experience but one to be be mindful of.


Thats interesting, I had autoglass 2 weeks ago and my screen is also slightly proud of the rubber surround. Not quite as bad as your pic though.
Did it get worse or was it like that when they left the car?
 
  
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Phil 997
Brands Hatch
Brands Hatch


Joined: 05 Dec 2015
Posts: 13476
Location: Bournemouth,Dorset

2009 Porsche 997 Carrera 4S

PostPosted: Thu Jun 28, 2018 9:06 pm    Post subject: Reply with quote

Those fitting pics are down to enexperienced fitters not the glass , I told the guys doing my glass on insurance that I would send away anyone who had not fitted 911 glass before and would continue to do so until they sent someone who had , and I didnt care how far afield they had to come from. they sent their training manager down from London with the glass and he was very used to fitting 911 glass . I would also mention that its reccomended to have two guys fit 911 glass as it needs to be held in place securely . so one fitter who's not experienced fitting 911 glass and you have no chance of a decent fit. Thumb
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BriceV
Newbie


Joined: 19 Nov 2015
Posts: 19



PostPosted: Fri Jun 29, 2018 4:37 pm    Post subject: Reply with quote

Btw, what is the cost of a new windscreen ?
 
  
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Urban Ranger
Silverstone


Joined: 23 Jul 2017
Posts: 103
Location: S. Yorkshire


PostPosted: Fri Jun 29, 2018 6:33 pm    Post subject: Reply with quote

alastairb wrote:
Urban Ranger wrote:
My Autoglass replacement from two weeks ago. They are returning this Saturday to attempt it once again, with a Porsche OEM windscreen. Just my recent experience but one to be be mindful of.


Thats interesting, I had autoglass 2 weeks ago and my screen is also slightly proud of the rubber surround. Not quite as bad as your pic though.
Did it get worse or was it like that when they left the car?


That’s how it was left “on completion” the fitter with 10 years experience was immediately fuming as it will not fit he kept saying.

Luckily it’s the third car so not used all the time. Is now unusable at motorway speeds as the wind noise is horrific. Driving with the stereo at full blast isn’t always possible. Let’s see what tomorrow brings and employing Phils strategy will be adopted.

Good luck emmbee and let us all know how you get on.
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Phil 997
Brands Hatch
Brands Hatch


Joined: 05 Dec 2015
Posts: 13476
Location: Bournemouth,Dorset

2009 Porsche 997 Carrera 4S

PostPosted: Fri Jun 29, 2018 10:19 pm    Post subject: Reply with quote

BriceV wrote:
Btw, what is the cost of a new windscreen ?


Brice these are approx but OE about £1000 aftermarket £300 which is why the insurance companies push so hard to make us take aftermarket . my advice to anyone who really wants OE glass tell the insurance company this fact.
The glass is designed as an integral part of the safety structure of a 911 it is currently fitted with OE glass and if the underwriter wants you to use non genuine glass they will need to send you a letter acepting all future liability for the safety of passengers in the car in the event of an accident or the glass failing . you will get OE glass but may have to wait a few weeks for it to arrive from Germany Grin Grin
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Phil 997
Brands Hatch
Brands Hatch


Joined: 05 Dec 2015
Posts: 13476
Location: Bournemouth,Dorset

2009 Porsche 997 Carrera 4S

PostPosted: Fri Jun 29, 2018 10:31 pm    Post subject: Reply with quote

Urban Ranger wrote:
alastairb wrote:
Urban Ranger wrote:
My Autoglass replacement from two weeks ago. They are returning this Saturday to attempt it once again, with a Porsche OEM windscreen. Just my recent experience but one to be be mindful of.


Thats interesting, I had autoglass 2 weeks ago and my screen is also slightly proud of the rubber surround. Not quite as bad as your pic though.
Did it get worse or was it like that when they left the car?


That’s how it was left “on completion” the fitter with 10 years experience was immediately fuming as it will not fit he kept saying.

Luckily it’s the third car so not used all the time. Is now unusable at motorway speeds as the wind noise is horrific. Driving with the stereo at full blast isn’t always possible. Let’s see what tomorrow brings and employing Phils strategy will be adopted.

Good luck emmbee and let us all know how you get on.


UR I would be fuming and telling the glass company that as in my last post ,the glass is designed as an integral part of the safety structure of a 911 and that they have put you and your passangers at risk with that poor fitting, its tantamount to leaving the wheel nuts loose at a tyre change. And unless you get an experienced 911 glass fitter to visit you will be taking this serious safety issue right to the top of the glass company and if used your insurance company If they dont cal you back in a given time with what you want tell them you will insist on speaking to regional manager/director about the local depot putting you and your family in danger . you know the old " he who shouts loudest etc etc" .
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emmbee
Newbie


Joined: 25 Jun 2017
Posts: 8



PostPosted: Sat Jun 30, 2018 5:44 pm    Post subject: Reply with quote

Thanks for all these replies - really very interesting, I had no idea that the windscreen was such an integral part.

I have been told that the car will be ready to collect on Monday, so presumably a none oem windscreen.

Armed with all this information I shall be giving it a very close inspection !

I’ll let you know ........

Mark
 
  
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Martian
Sepang


Joined: 18 Mar 2009
Posts: 2874
Location: Bury St. Edmunds

2007 Porsche 997 Turbo

PostPosted: Sat Jun 30, 2018 5:46 pm    Post subject: Reply with quote

Upon recommendation, I used Paul Ralhan from Glasstec a couple of years ago. He's used to fitting 911 and high-end marque windscreens and can highly recommend him. He may have a source or supply of genuine screens.

07974 216953
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Last edited by Martian on Sat Jun 30, 2018 6:09 pm; edited 1 time in total
 
  
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FZP
Watkins Glen


Joined: 18 Jan 2015
Posts: 2185
Location: Cheshire


PostPosted: Sat Jun 30, 2018 6:04 pm    Post subject: Reply with quote

emmbee wrote:
Thanks for the help, a none oem part might be the answer.

Regarding the crows , we live on a farm in rural cheshire and the young male crows attack anything that they can see their reflection in - windows and cars being their favourite.

Like an idiot I left my car ( nicely cleaned and polished , so very shiny) ungaraged when I went away for a week - on my return the car was covered in small but deep scratches.

To be fair to my insurers, the inspector took one look and immediately sanctioned a full respray, which will be great once I get it out of the body shop !


Being in Cheshire, you must attend our monthly catch up next week.
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Urban Ranger
Silverstone


Joined: 23 Jul 2017
Posts: 103
Location: S. Yorkshire


PostPosted: Sat Jun 30, 2018 8:13 pm    Post subject: Reply with quote

Phil 997 wrote:
Urban Ranger wrote:
alastairb wrote:
Urban Ranger wrote:
My Autoglass replacement from two weeks ago. They are returning this Saturday to attempt it once again, with a Porsche OEM windscreen. Just my recent experience but one to be be mindful of.


Thats interesting, I had autoglass 2 weeks ago and my screen is also slightly proud of the rubber surround. Not quite as bad as your pic though.
Did it get worse or was it like that when they left the car?


That’s how it was left “on completion” the fitter with 10 years experience was immediately fuming as it will not fit he kept saying.

Luckily it’s the third car so not used all the time. Is now unusable at motorway speeds as the wind noise is horrific. Driving with the stereo at full blast isn’t always possible. Let’s see what tomorrow brings and employing Phils strategy will be adopted.

Good luck emmbee and let us all know how you get on.


UR I would be fuming and telling the glass company that as in my last post ,the glass is designed as an integral part of the safety structure of a 911 and that they have put you and your passangers at risk with that poor fitting, its tantamount to leaving the wheel nuts loose at a tyre change. And unless you get an experienced 911 glass fitter to visit you will be taking this serious safety issue right to the top of the glass company and if used your insurance company If they dont cal you back in a given time with what you want tell them you will insist on speaking to regional manager/director about the local depot putting you and your family in danger . you know the old " he who shouts loudest etc etc" .


Well job done and the difference in fitter was night and day. He’d hardly stepped on the drive and I asked him had he fitted 911 glass before. Think it took him aback a bit as he said yes lots.

Car seat protectors and wing protection used. Not with the first guy. Don’t get me wrong, the first guy was pleasant enough but it was just the set up from the beginning that set the tone for me. Glass fitted and so far a great looking job, rubbers flush, glass flat into them, no raised lip, level with the rubber surround.

Motorway test in the morning and final decision as how to escalate it taken from there. Well aware of the strengthening elements with windscreens and even more so with floppy convertibles.

So if this serves as useful help for others on the forum, one experience makes a lesson for all.
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Phil 997
Brands Hatch
Brands Hatch


Joined: 05 Dec 2015
Posts: 13476
Location: Bournemouth,Dorset

2009 Porsche 997 Carrera 4S

PostPosted: Sat Jun 30, 2018 8:26 pm    Post subject: Reply with quote

Great to hear UR , clearly this was a proper fitter this time and I am guessing your original complaint had prompted them to send an experienced guy this time so some credit to them for getting it right second attempt without you having to get the big guns out. now why cant British companies just do it right first time, we are all decent guys and if an agent says we cant fit until X day as we want to use our best guy as we know 911 glass is difficult to fit but hes tied up until X 99% of us would say yes thanks thats fine , If its broken mid trip and cant be driven thats a different matter and you just have to ask if they can proritise you with the fitter. and anyone who cant wait but could wait and gets stroppy with the agent well you get the first bloke that UR got Mr Nice but dim Grin Grin but the key for these companies is good communication and explanation but its just so lacking over here.
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drabux
Nürburgring


Joined: 01 Oct 2014
Posts: 391
Location: Bath


PostPosted: Sun Jul 01, 2018 10:05 pm    Post subject: Reply with quote

Urban Ranger wrote:
My Autoglass replacement from two weeks ago. They are returning this Saturday to attempt it once again, with a Porsche OEM windscreen. Just my recent experience but one to be be mindful of.


Exactly the same thing has happened to me! Mine looks exactly the same and was fitted by Autoglass. I posted about it this evening. Are you sure that this is a problem with the type of windscreen and not the way it was fitted?
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