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k3bab
Trainee


Joined: 30 Jul 2011
Posts: 81



PostPosted: Fri May 11, 2018 9:06 am    Post subject: Low quality centre wheel plastic cover bits Reply with quote

Hi All,

I have a 991.2 Turbo. The wheels have plastic circular bits in the middle with a Porsche logo.

The edges of these bits all started to peel and look disgusting.

Car in for a frist service this morning and I pointed this out to the service advisor.

She proceeded to give me a long pitch around how all plastic centre covers to this and the problem is not unique to Porsche. It is apparently down to the salt on the roads or the non-PH neutral car wash which I may be using.

When I politely advised her that I haven't driven the car in the winter, and I always use specialised PH neutral wheel cleaner she said it may be to do with rain...

I asked to see if they'd replace them under warranty, as to me this is a design defect. I've had cars with plastic centre wheel bits before (Audi's Mercedes) and they didn't have that issue.

Has anyone else had this experience?

Thanks,
K
 
  
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HSC911
Shanghai


Joined: 23 Jul 2014
Posts: 4523
Location: Bedford


PostPosted: Fri May 11, 2018 9:08 am    Post subject: Re: Low quality centre wheel plastic cover bits Reply with quote

k3bab wrote:
When I politely advised her that I haven't driven the car in the winter, and I always use specialised PH neutral wheel cleaner she said it may be to do with rain...


Had she just completed a deal to sell some frozen water blocks to some little men who live in igloo's Dont know

Grin
 
  
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Phil 997
Brands Hatch
Brands Hatch


Joined: 05 Dec 2015
Posts: 13219
Location: Bournemouth,Dorset

2009 Porsche 997 Carrera 4S

PostPosted: Fri May 11, 2018 9:32 am    Post subject: Reply with quote

They do talk some Shite in the OPCs if your going to blag off a customer at least make it sound convinsing Grin Grin if the cars under warranty then they should be replaced they are hardly a consumable or wear item surely. nooo
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Others Enjoy The Moment Today.
 
  
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