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Phil 997
Brands Hatch
Brands Hatch


Joined: 05 Dec 2015
Posts: 13444
Location: Bournemouth,Dorset

2009 Porsche 997 Carrera 4S

PostPosted: Wed Mar 07, 2018 9:41 am    Post subject: What's up with Porsche and its stock of spares Reply with quote

I have been seeing lots of reports of spares or replacement parts on back order with Porsche recently for its non current models , we are not talking 70s and 80s air cooled we are talking 6 yr old models like the 997.
no PSE available etc etc , I was told by my OPC that I had just brought the last UK based clutch kit for my 997.2 , I know there are probably more in Germany of the clutch but it is a basic item not to have stock of in the UK.
I was wondering if the Design 911 stock control and progress chaser who was at D911 last year had moved jobs to Porsche and this was why we were seeing this problem Grin Grin

What happened to Porsche's commitment to carry spares for older cars , how are they going to get round cars with Warranty that cannot get a basic item like a new PSE and the owner is forced through no fault of their own to buy an aftemarket exhaust to keep their car on the road , how are things like that going to work. Question Dont know anyone got any thoughts on it.
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wasz
Indianapolis


Joined: 28 Dec 2012
Posts: 2497


1999 Porsche 996 Carrera 2

PostPosted: Wed Mar 07, 2018 9:52 am    Post subject: Reply with quote

They can just go to euro car parts and get a sachs clutch.

Mark it up 300% job done.
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cableguy
Albert Park


Joined: 10 Sep 2007
Posts: 1622
Location: North Yorkshire


PostPosted: Wed Mar 07, 2018 10:02 am    Post subject: Reply with quote

Heaps of OEM stuff in parts suppliers, ebay etc. Wink

C.
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AdeD
Imola


Joined: 10 Oct 2010
Posts: 793


2010 Porsche 997 Turbo

PostPosted: Wed Mar 07, 2018 11:22 am    Post subject: Reply with quote

Took me 3 months to source a replacement turbo from Porsche, they ended up searching their network globally to get me one. I was told they found 3 in the end and one was already reserved. Borg Warner had frozen production also, i'm just glad it was over the winter months as it would have been sorn anyway.
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deMort
Shanghai


Joined: 21 Mar 2015
Posts: 4758
Location: Brighton


PostPosted: Wed Mar 07, 2018 7:07 pm    Post subject: Reply with quote

Porsche only make so much stock then production stops .

Ie they will have say 500 shocks on the shelf and that will last say 5 years .. when they run out they find a manufactuor to make another batch .. which is easier said than done .

Some times this takes a while .. some times its for a rare part so they wait untill theres several orders .. this is back order .

I often fit parts that are 5 years old and even older at times .

Longest wait .. hmm .. i think 10 monthes for an oil tank .. but we had a targa that sat at work for 4 monthes not long ago waiting for motors .. basically there were none in the world .

997 has been out of production for a while now im afraid and some parts are running low .. Porsche doesn,t like paying for hundreds of items to sit on the shelf for years until they get their money back .. i can kinda understand that .
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Aphill80
Trainee


Joined: 08 Sep 2015
Posts: 68



PostPosted: Wed Mar 07, 2018 7:27 pm    Post subject: Reply with quote

waited 3months for a new PSE exhaust valve last year for a 997.1 could get one any where all on backorder so i was told..
 
  
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pancobalt
Spa-Francorchamps


Joined: 02 May 2015
Posts: 282
Location: surrey


PostPosted: Thu Mar 08, 2018 7:09 pm    Post subject: Reply with quote

Just saying , i must have been lucky as i got 2 new pse exhaust valves last week no problem .

It does look slightly bleak though , that there is the mysterious beast called back order lurking out there .

I have porsche warranty and would not be best pleased waiting more than 2 weeks for a rare warranty part.

Still every cloud , the breakers could clean up , however used parts prices could become dearer than the original rrp.

I shall end with a prestige german car brand worth absolutely billions and they cant rent a shed a store a few old parts .....or friggin make them in house
Evil or Very Mad
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Aphill80
Trainee


Joined: 08 Sep 2015
Posts: 68



PostPosted: Thu Mar 08, 2018 7:33 pm    Post subject: Reply with quote

was last spring , they came back into stock around July 2017
 
  
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deMort
Shanghai


Joined: 21 Mar 2015
Posts: 4758
Location: Brighton


PostPosted: Thu Mar 08, 2018 7:35 pm    Post subject: Reply with quote

Its going to get more and more common im afraid , as the cars get older then they will stop makeing parts altogether .

Many of the more unusual parts on air cooled cars are a struggle to obtain these days .
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wasz
Indianapolis


Joined: 28 Dec 2012
Posts: 2497


1999 Porsche 996 Carrera 2

PostPosted: Thu Mar 08, 2018 7:40 pm    Post subject: Reply with quote

It's pretty good though. They will (eventually) get any part for any Porsche.

Try getting obscure parts for a MK2 golf or a corrado nowadays.
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pothole
Monza


Joined: 04 Oct 2011
Posts: 176
Location: Location Location


PostPosted: Fri Mar 09, 2018 3:08 pm    Post subject: Reply with quote

Demort wrote:

997 has been out of production for a while now im afraid and some parts are running low .. Porsche doesn,t like paying for hundreds of items to sit on the shelf for years until they get their money back .. i can kinda understand that .


I don't. Porsche is constantly cashing in on its heritage, routinely shows off about things like how many of its cars are still on the road etc. It's hypocritical to then not supply parts or to charge offensive mark ups.

They're hugely profitable through their new car sales alone and personally I think they have a duty to supply parts at a reasonable price
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rhino-man
Monza


Joined: 17 Oct 2015
Posts: 226
Location: Kent


PostPosted: Tue Mar 20, 2018 9:51 pm    Post subject: Reply with quote

Just took the local OPC over a week to sort an engine mount out for me, replaced under warranty but had to get one from another branch as no stock otherwise available...
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Phil 997
Brands Hatch
Brands Hatch


Joined: 05 Dec 2015
Posts: 13444
Location: Bournemouth,Dorset

2009 Porsche 997 Carrera 4S

PostPosted: Tue Mar 20, 2018 9:56 pm    Post subject: Reply with quote

rhino-man wrote:
Just took the local OPC over a week to sort an engine mount out for me, replaced under warranty but had to get one from another branch as no stock otherwise available...


engine mounts are a basic thing , thats not even an unusual request nooo nooo
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rhino-man
Monza


Joined: 17 Oct 2015
Posts: 226
Location: Kent


PostPosted: Tue Mar 20, 2018 10:03 pm    Post subject: Reply with quote

Phil 997 wrote:
rhino-man wrote:
Just took the local OPC over a week to sort an engine mount out for me, replaced under warranty but had to get one from another branch as no stock otherwise available...


engine mounts are a basic thing , thats not even an unusual request nooo nooo


I know, really poor, its like running out of water pumps.
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Gottans
Monza


Joined: 25 Mar 2016
Posts: 190



PostPosted: Sat Apr 14, 2018 8:44 pm    Post subject: Reply with quote

With the fact Porsche are now providing warranty on vehicles up to 15 years this could get interesting, what happens to a customer's car if they cannot obtain parts for a warranty claim and the car is not usable? I know the warranty is very good but will it keep you mobile for what could be quite a long time while waiting for parts?
 
  
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Geezer 911
Newbie


Joined: 14 Aug 2017
Posts: 38



PostPosted: Sun Apr 15, 2018 5:16 am    Post subject: Reply with quote

My drivers side window regulator broke last week. My Indy was advised by his contact at Porsche there was a world wide back order of them and could be 6 months minimum before they came back in stock. We went ahead replacing with a non OEM part (the only part we could find in the UK) and after fitting the part the window doesn’t go all the way down (about an inch left). The Indy agreed it was crap and would let me know ASAP when the part comes in stock so it can be replaced.

My car is a Gen 2, these cars have been around for 10 years now and I can’t understand why Porsche wouldn’t demand plan for parts breaking on their cars.
 
  
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Phil 997
Brands Hatch
Brands Hatch


Joined: 05 Dec 2015
Posts: 13444
Location: Bournemouth,Dorset

2009 Porsche 997 Carrera 4S

PostPosted: Sun Apr 15, 2018 9:13 am    Post subject: Reply with quote

The frustrating thing is that Porsche have always pledged that they will keep spare parts for older models . not really acceptable for a marque like Porsche but maybe its what happens when a Euro box manufacturer gets involved nooo nooo
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Halcyon
Hockenheim


Joined: 02 Nov 2015
Posts: 716
Location: Somerset


PostPosted: Sun Apr 15, 2018 11:54 am    Post subject: Reply with quote

Geezer 911 wrote:
...after fitting the part the window doesn’t go all the way down (about an inch left). The Indy agreed it was crap and would let me know ASAP when the part comes in stock so it can be replaced.


This is because you haven't removed the plastic tab, (it fits a boxter too) Not because it's crap.
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Phil 997
Brands Hatch
Brands Hatch


Joined: 05 Dec 2015
Posts: 13444
Location: Bournemouth,Dorset

2009 Porsche 997 Carrera 4S

PostPosted: Sun Apr 15, 2018 12:52 pm    Post subject: Reply with quote

Halcyon wrote:
Geezer 911 wrote:
...after fitting the part the window doesn’t go all the way down (about an inch left). The Indy agreed it was crap and would let me know ASAP when the part comes in stock so it can be replaced.


This is because you haven't removed the plastic tab, (it fits a boxter too) Not because it's crap.


Rob , thats a handy hint mate, hopefully Geezer will be able to sort his window now Thumb Thumb
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New997buyer
Yas Marina


Joined: 17 Oct 2010
Posts: 8624



PostPosted: Sun Apr 15, 2018 1:05 pm    Post subject: Reply with quote

deMort wrote:
Porsche only make so much stock then production stops .

Ie they will have say 500 shocks on the shelf and that will last say 5 years .. when they run out they find a manufactuor to make another batch .. which is easier said than done .

Some times this takes a while .. some times its for a rare part so they wait untill theres several orders .. this is back order .

I often fit parts that are 5 years old and even older at times .

Longest wait .. hmm .. i think 10 monthes for an oil tank .. but we had a targa that sat at work for 4 monthes not long ago waiting for motors .. basically there were none in the world .

997 has been out of production for a while now im afraid and some parts are running low .. Porsche doesn,t like paying for hundreds of items to sit on the shelf for years until they get their money back .. i can kinda understand that .


Yeah
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997.1 turbo
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