Urban Ranger
Well-known member
- Joined
- 23 Jul 2017
- Messages
- 135
First dealership experience and a disappointing one.
My back boxes are in such a state I don't believe they'll pass the MOT. So always planned to replace them with OEM this time of year. Booked my 997 in for the much needed PSE exhaust to be replaced two weeks in advance, along with a major service and MOT that runs out this Saturday the 10th March. The day before it's due in, the dealership call to say only one exhaust box has arrived, do I still want them to fit it and then come back for the other one once it's arrived. Work and all that, getting time to come back again I said no call me when it's arrived.
Well three weeks has passed and if it wasn't for me calling them I'd have received no contact. The poor girl I've been dealing with has clearly been told to keep telling me she's no idea what's going on, it's very unusual and all that, she has no information on expected arrival date. One call to my independent and it turns out the PSE exhaust is on worldwide back order. In effect Porsche has no supplies and is waiting for enough orders to place them with their or a manufacturer.
So having been a member of this forum for a little while but followed it for an age it appears the advice, for me at least of not going near the stealership should have been heeded.
I'm at a loss as why the dealership couldn't just tell me the real situation. I'm now faced with putting it through an MOT and hope it passes. If it doesn't I'll have to sorn it until I can arrange the replacement of the exhaust. :dont know:
My back boxes are in such a state I don't believe they'll pass the MOT. So always planned to replace them with OEM this time of year. Booked my 997 in for the much needed PSE exhaust to be replaced two weeks in advance, along with a major service and MOT that runs out this Saturday the 10th March. The day before it's due in, the dealership call to say only one exhaust box has arrived, do I still want them to fit it and then come back for the other one once it's arrived. Work and all that, getting time to come back again I said no call me when it's arrived.
Well three weeks has passed and if it wasn't for me calling them I'd have received no contact. The poor girl I've been dealing with has clearly been told to keep telling me she's no idea what's going on, it's very unusual and all that, she has no information on expected arrival date. One call to my independent and it turns out the PSE exhaust is on worldwide back order. In effect Porsche has no supplies and is waiting for enough orders to place them with their or a manufacturer.
So having been a member of this forum for a little while but followed it for an age it appears the advice, for me at least of not going near the stealership should have been heeded.
I'm at a loss as why the dealership couldn't just tell me the real situation. I'm now faced with putting it through an MOT and hope it passes. If it doesn't I'll have to sorn it until I can arrange the replacement of the exhaust. :dont know: