My 997.2 Turbo overheated whilst out delivering Christmas gifts.
After waiting over 3 hours for Recovery from my Bank Partnered recovery (RAC), I lost my rag and called Leeds Porsche to see if they had someone they could recommend to pick it up, and id argue the cost with the RAC/Bank later (I was only 4 miles away)
James (who was very helpful in the first stages of my Porsche buying process) advised me that I should have Porsche Assist, as I had the Two Year Warranty. I'd always thought it was an extra?
Within 20 minutes, a flatbed recovery truck was with me to take me home, then the car to overnight storage to be delivered to Leeds when they re-opened the next day, Bloody Marvellous!!
They found a leak on the front coolant pipe elbows under the front wheel arch. After receiving the video by email, showing my car puking its coolant out, I thought I was in for a big bill, assuming as always that there'd be a fight over whether it was a warrantable item or not.
Massive surprise to find out that I was covered, and that they had already ordered parts, and would crack on with haste!
So, for those wondering about the two-year warranty with approved used, or those looking to buy it themselves, or even extending a warranty, I was very impressed not to have the usual arguments with the warranty department. It's probably already paid for itself (even though it came in the deal).
They've also recommended changing some nuts that are corroded. Is this the new 'Wipers' gag?? or a worthy bit of maintenance? Quoted near enough £700 just to swap out some rusty nuts! I would've thought they'd have been stainless anyway on a car like this?
I'll be sending the video to the indys, see what they say. The flanges look OK, so I don't fancy ignoring the nuts which then rot the flanges.
Oh, and they gave me an E-Class smoker to use over Christmas whilst they fixed it, dropped it off at my home, and I left it at the OPC. Brilliant!
Thumbs up to Leeds OPC and Porsche Warranty so far! :yahoo:
After waiting over 3 hours for Recovery from my Bank Partnered recovery (RAC), I lost my rag and called Leeds Porsche to see if they had someone they could recommend to pick it up, and id argue the cost with the RAC/Bank later (I was only 4 miles away)
James (who was very helpful in the first stages of my Porsche buying process) advised me that I should have Porsche Assist, as I had the Two Year Warranty. I'd always thought it was an extra?
Within 20 minutes, a flatbed recovery truck was with me to take me home, then the car to overnight storage to be delivered to Leeds when they re-opened the next day, Bloody Marvellous!!
They found a leak on the front coolant pipe elbows under the front wheel arch. After receiving the video by email, showing my car puking its coolant out, I thought I was in for a big bill, assuming as always that there'd be a fight over whether it was a warrantable item or not.
Massive surprise to find out that I was covered, and that they had already ordered parts, and would crack on with haste!
So, for those wondering about the two-year warranty with approved used, or those looking to buy it themselves, or even extending a warranty, I was very impressed not to have the usual arguments with the warranty department. It's probably already paid for itself (even though it came in the deal).
They've also recommended changing some nuts that are corroded. Is this the new 'Wipers' gag?? or a worthy bit of maintenance? Quoted near enough £700 just to swap out some rusty nuts! I would've thought they'd have been stainless anyway on a car like this?
I'll be sending the video to the indys, see what they say. The flanges look OK, so I don't fancy ignoring the nuts which then rot the flanges.
Oh, and they gave me an E-Class smoker to use over Christmas whilst they fixed it, dropped it off at my home, and I left it at the OPC. Brilliant!
Thumbs up to Leeds OPC and Porsche Warranty so far! :yahoo:
