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chrisbill86
Trainee


Joined: 15 Dec 2013
Posts: 86
Location: Milton Keynes


PostPosted: Fri Nov 24, 2017 11:00 pm    Post subject: Water Pump Reply with quote

Hi All,

I think I've had a pretty big water pump failure, luckily was just pulling into my street and the temp went over 120 the warning came up check the levels and do not drive on it was a red warning and I'd never seen a amber warning prior. I've parked it just down the road shoul be safe tonight. Had a quick look under and it was leaking coolant.

I've had a water pump go on my old 997 at about 35k miles and I'm currently on 31k miles.

Does anyone know if this part is covered by the warranty, or is it classed as a consumable?

Cheers

C.
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chrisbill86
Trainee


Joined: 15 Dec 2013
Posts: 86
Location: Milton Keynes


PostPosted: Fri Nov 24, 2017 11:15 pm    Post subject: Reply with quote

Actually looks like it's he thermostat according to the part number. I assume it has an in and an out in the routing.
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DRZ911
Barcelona


Joined: 13 Mar 2013
Posts: 1394
Location: Belfast


PostPosted: Sat Nov 25, 2017 11:53 am    Post subject: Reply with quote

The OPC warranty excludes the following areas of the car :-
Wiper blades
Tyres
Brake pads and brake discs
Shock absorber
Clutch disc and clutch pressure plate
Drive belt including tensioning guide rails and roller
Spark plugs
Batteries
PDCC reservoir
Coolant
All light bulbs (excluding Xenon and LED-lamps)
All filters, fluids, oils and greases

As far as I can see, both the pump/thermostat are included, so you should be OK with a claim. Let us know how it goes.
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chrisbill86
Trainee


Joined: 15 Dec 2013
Posts: 86
Location: Milton Keynes


PostPosted: Mon Nov 27, 2017 5:33 pm    Post subject: Reply with quote

Cheers DRZ, it's in now, picked up this morning they said they'll get to it tomorrow so I'll let you know what it was that went and if there was any issues with the warranty claim so everyone else knows for the future.
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chrisbill86
Trainee


Joined: 15 Dec 2013
Posts: 86
Location: Milton Keynes


PostPosted: Thu Nov 30, 2017 1:41 pm    Post subject: Reply with quote

It was the clamp that failed on the in pipe to the thermostat causing a violent coolant leak. They said that Porsche have actually updated this part and they will replace as and when the old ones fail.

Might be worth getting it done next time your cars go in.

Gee at Porsche Centre Silverstone was top drawer! Good service from them!
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DRZ911
Barcelona


Joined: 13 Mar 2013
Posts: 1394
Location: Belfast


PostPosted: Thu Nov 30, 2017 8:43 pm    Post subject: Reply with quote

Glad you got the issue sorted out under warranty. Thumb
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rosco964
Newbie


Joined: 04 Aug 2014
Posts: 2



PostPosted: Sun Dec 17, 2017 11:12 am    Post subject: Water Pump Reply with quote

Porsche should not wait until the old style clamps fail before renewing them. Someones engine is going to melt....
 
  
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Kryton
Spa-Francorchamps


Joined: 05 Mar 2005
Posts: 322
Location: Coniston, Lake District


PostPosted: Sun Dec 17, 2017 11:56 am    Post subject: Re: Water Pump Reply with quote

rosco964 wrote:
Porsche should not wait until the old style clamps fail before renewing them. Someones engine is going to melt....


+1
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GARY S
Silverstone


Joined: 06 Aug 2016
Posts: 141



PostPosted: Sun Dec 17, 2017 1:20 pm    Post subject: Reply with quote

Agree rosco964. But since when has Porsche worried about their customers once they have parted with their hard earned cash for one of their poorly designed/engineered products?
 
  
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DRZ911
Barcelona


Joined: 13 Mar 2013
Posts: 1394
Location: Belfast


PostPosted: Sun Dec 17, 2017 1:37 pm    Post subject: Reply with quote

Call me a cynic, but Porsche will only do a campaign/recall when the cost of repairs for fix-on-failure and/or damaged engines exceed the cost of a widespread campaign/recall. Accountants rule in these sort of circumstances. nooo

For fear of telling everyone how to suck eggs, nothing beats an OPC warranty for these type of issues. However, in taking out extended warranties, we pay the cost of Porsche's penny pinching and design screw-ups. Mad
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Maxie
General
General


Joined: 11 Mar 2007
Posts: 8406
Location: London


PostPosted: Sun Dec 17, 2017 3:21 pm    Post subject: Re: Water Pump Reply with quote

chrisbill86 wrote:
I think I've had a pretty big water pump failure, luckily was just pulling into my street and the temp went over 120 the warning came up check the levels and do not drive on it was a red warning and I'd never seen a amber warning prior. I've parked it just down the road shoul be safe tonight. Had a quick look under and it was leaking coolant.

I've had a water pump go on my old 997 at about 35k miles and I'm currently on 31k miles.

Hi Chris, can't help you on the 991 issue but I've had the water pump go on my previous 997. It is a common fault on the Carrera Gen 1 cars and the part had to be re-designed with a whole new water pump. Hopefully the warranty on your 991 will have this covered.

~ Maxie thumbsup
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