Joined: 22 Aug 2016 Posts: 86 Location: N/W London
Posted: Mon Jul 17, 2017 11:39 am Post subject: Porsche Approved Warranty Q
Just a quick Q with regards to a proposed warranty claim. I bought my C4S from Porsche in Chiswick a few months ago and i have booked it in to have the rear light cluster changed due to condensation.
In another post I think that I have discovered that the reverse dipping mirror does not work neither, I have also found that the rear of the OSR seat is coming apart (picture attached).
I was hoping to get these all sorted under the Porsche Approved Warranty, am I expecting too much ?
Regards Swamps
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T8 General
Joined: 29 Jun 2010 Posts: 13735 Location: Kent
Posted: Mon Jul 17, 2017 1:38 pm Post subject:
2/3 I reckon
The rear seat damage looks like a very literal case of 'wear and tear' but good luck. _________________ 2007 Guards Red 997 Turbo Tiptronic
ex 2004 Polar Silver 996T Tiptronic
ex 2002 Seal Grey 996.2 C4 Tiptronic
ex 1978 Silver 924 Manual
RedJedi Suzuka
Joined: 13 Aug 2008 Posts: 1111 Location: Leicester
Posted: Mon Jul 17, 2017 2:27 pm Post subject:
You just need to ask them - but now that I have had mixed experiences, I would give Porsche GB a call to ask them what is covered or not....
Then go to your local OPC and see what they say.
Good luck, but I think first 2 should be ok. _________________ 997 PDK - Black
deMort Reims
Joined: 21 Mar 2015 Posts: 4296 Location: Brighton
Posted: Mon Jul 17, 2017 5:51 pm Post subject:
If you have had the car 2 monthes then all of it should be covered .. if not by warrenty then by the OPC as it has passed a 111 point check and items failing after 2 monthes is pretty poor imho .
N/s/f mirror dipping when you reverse ? the mirror switch is selected for that side when you reverse i take it ? _________________
7pm - 9pm
At an Indy these days !
Swampy Trainee
Joined: 22 Aug 2016 Posts: 86 Location: N/W London
Posted: Mon Jul 17, 2017 6:56 pm Post subject:
Demort wrote:
If you have had the car 2 monthes then all of it should be covered .. if not by warrenty then by the OPC as it has passed a 111 point check and items failing after 2 monthes is pretty poor imho .
N/s/f mirror dipping when you reverse ? the mirror switch is selected for that side when you reverse i take it ?
Thanks all for your replies, I purchased the car on the 26th May (2017) so not that long really, I'll send an email to them in the morning as just about to go out.
As for the mirror, yes I have put it onto the passenger side and as from the other thread that I spoke about it, yes it has seat memory (only fitted to cars with it) and I have done the following as per owners manual,
Mirror control switch on passenger
1 ignition on
2 select reverse
3 adjust the mirror as preferred
4 press M and hold and then press 1 on the door panel (get a quick bleep).
Then if I drive off as mirror should return to normal non dipped position once car reaches 4mph I think it is but it doesn't, stays where it is.
If I then return it to a non dipped position manually, then select reverse mirror stays the same.
Swamps
fastlowe Trainee
Joined: 22 Feb 2009 Posts: 64 Location: Norwich
Posted: Mon Jul 17, 2017 8:09 pm Post subject:
Hi, just to say, had my rear light cluster changed due to condensation with no quibble at Porsche Leicester. _________________ 997.2
997.1
944 Turbo
rhino-man Monza
Joined: 17 Oct 2015 Posts: 196 Location: Kent
Posted: Mon Jul 17, 2017 8:45 pm Post subject:
My rear light was also changed under warranty but I'd be interested to know how you get on with the seat as mine is doing the same thing, but it wasn't picked up at the recent warranty renewal check. _________________ 2010 997.2 C4S
2001 996 C2 Convertible
Swampy Trainee
Joined: 22 Aug 2016 Posts: 86 Location: N/W London
Posted: Tue Jul 18, 2017 10:46 am Post subject:
rhino-man wrote:
My rear light was also changed under warranty but I'd be interested to know how you get on with the seat as mine is doing the same thing, but it wasn't picked up at the recent warranty renewal check.
Glad to hear that the clusters have been changed all ok, I have just sent an email and picture to them asking if the seat will be covered so shall let you know how I get on.
Car is being collected on the 28th so we will have to see how it goes.
Swamps
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