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DucatiRob
Suzuka


Joined: 22 Jul 2015
Posts: 1145
Location: Milton Keynes

2006 Porsche 997 Carrera 2S

PostPosted: Fri Jun 30, 2017 8:37 pm    Post subject: Oil Change Cost!!! Reply with quote

As I'm off to France for a few days on Sunday, first time abroad in the Porsche, I thought I would get the oil changed as the engine is now just about run in! Booked it in at my next most local indie, not a good experience at my most local last time Shut Up Was expecting maybe £150 - £170 for just oil and filter.....£262!!!!! Surprised Surprised Surprised

More fool me, I should have asked first I guess.. but £262!!! I did question the price, explained - £113 for 9 litres of Castrol GTX (wtf), labour one hour at £103, filter £23.50 plus an oil disposal charge! One hour to change the oil, guessing the guy must have been rooted to the spot watching the oil drain out for 45min!

What p'd me off most was receptionist informed me that a minor service is only £307! Thanks for that!

I was there for an hour and a half wondering around a very nice showroom ( three GT2RS's and a Carrera GT) and the only person that spoke to me was the guy washing the cars!

Car didn't get washed and no free litre of oil!

Rant over....not happy Gun Fire
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Demort
Paul Ricard


Joined: 21 Mar 2015
Posts: 3026
Location: Sussex


PostPosted: Fri Jun 30, 2017 8:45 pm    Post subject: Reply with quote

Erm .. er .. 1 hour ? .. im off to hide under a rock i think as im not defending that !
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DucatiRob
Suzuka


Joined: 22 Jul 2015
Posts: 1145
Location: Milton Keynes

2006 Porsche 997 Carrera 2S

PostPosted: Fri Jun 30, 2017 8:54 pm    Post subject: Reply with quote

Glad you agree Dermot! Feeling fleeced!
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DJS911
Newbie


Joined: 13 Feb 2017
Posts: 36



PostPosted: Fri Jun 30, 2017 8:55 pm    Post subject: Reply with quote

£103/hour for labour - at an Indy? That is top dollar IMHO - mine charges £45 + VAT!
 
  
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DucatiRob
Suzuka


Joined: 22 Jul 2015
Posts: 1145
Location: Milton Keynes

2006 Porsche 997 Carrera 2S

PostPosted: Fri Jun 30, 2017 9:03 pm    Post subject: Reply with quote

DJS911 wrote:
£103/hour for labour - at an Indy? That is top dollar IMHO - mine charges £45 + VAT!


I know indie rates vary quite a lot and this particular one has a very nice showroom and a lot of stock to support! Shame they don't invest in customer service for all of their clients!
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mzmini
Suzuka


Joined: 30 Jan 2015
Posts: 1165
Location: Somerset


PostPosted: Fri Jun 30, 2017 9:04 pm    Post subject: Reply with quote

Fkiing Ouch Surprised
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Demort
Paul Ricard


Joined: 21 Mar 2015
Posts: 3026
Location: Sussex


PostPosted: Fri Jun 30, 2017 9:06 pm    Post subject: Reply with quote

Minor service .. pollen filter , grease hinges etc .. check over the car , tyre pressures measure tyres .. connect tester and do service light + check all fault codes , check all suspension , check under car , check gearbox / diff oil lvls .. check lights .. +oil and filter ( 1.7 hours is the time we get ) going to stop here ..

I make that about £50 on top of what you paid .

I think im digging myself a hole here so going back under my rock .
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TonyC911
Silverstone


Joined: 06 Jun 2016
Posts: 110
Location: High Wycombe, Bucks


PostPosted: Fri Jun 30, 2017 9:10 pm    Post subject: Reply with quote

DucatiRob wrote:
DJS911 wrote:
£103/hour for labour - at an Indy? That is top dollar IMHO - mine charges £45 + VAT!


I know indie rates vary quite a lot and this particular one has a very nice showroom and a lot of stock to support! Shame they don't invest in customer service for all of their clients!



Sounds like you should name and shame this Indy... RedCard
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Frenchmeister
Suzuka


Joined: 24 Feb 2014
Posts: 1058
Location: Beautiful Cumbria.

2004 Porsche 997 Carrera 2S

PostPosted: Fri Jun 30, 2017 9:17 pm    Post subject: Reply with quote

I do my own oil change annually works out at approx£60 using a genuine filter and Fuchs 5/40 GT1 oil which fortunately I get at trade cost.
Half an hour tops using a trolley jack, robbing """ers Bandit
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Les
Hockenheim


Joined: 03 Mar 2014
Posts: 707
Location: Up the creek looking for a paddle.

2008 Porsche 997 Carrera 2

PostPosted: Fri Jun 30, 2017 10:25 pm    Post subject: Reply with quote

I change the oil myself every 5K.
Oil change only takes 20min (I have a pit in my garage and don't have to use a jack otherwise 30min) tops.

Get my oil and filter from eurocarparts as they often have deals at the weekend. this weekend the code is CRAZY70

1 x oil filter + 10lt Shell Helix Ultra 5-40 (2x5lt) = £59.85
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DucatiRob
Suzuka


Joined: 22 Jul 2015
Posts: 1145
Location: Milton Keynes

2006 Porsche 997 Carrera 2S

PostPosted: Fri Jun 30, 2017 11:41 pm    Post subject: Reply with quote

I am quite happy to change the oil myself, I just wanted the stamp in the service book after the engine rebuild.
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DucatiRob
Suzuka


Joined: 22 Jul 2015
Posts: 1145
Location: Milton Keynes

2006 Porsche 997 Carrera 2S

PostPosted: Fri Jun 30, 2017 11:48 pm    Post subject: Reply with quote

Annoyed they used Castrol 5w40 on a newly rebuilt engine as much as anything else!
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Phil 997
Yas Marina


Joined: 05 Dec 2015
Posts: 8729
Location: Bournemouth,Dorset

2009 Porsche 997 Carrera 4S

PostPosted: Sat Jul 01, 2017 12:19 am    Post subject: Reply with quote

Rob, thats just a joke mate ,
A/ any Porsche indy worth anything in the UK knows that you use millers in a hartech rebuilt car
B/ supply your own oil next time and get it from opie oil. Millers would have cost less than the stuff they used
C/ £103 ph for indy labour , the max you should be paying is £85 there are many a lot less than that.
D/ AN HOUR TO DO AN OIL CHANGE are they joking robbing barstewards

We need the name of these guys so every one car avoid them. Thumb
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Martian
Magny-Cours


Joined: 18 Mar 2009
Posts: 2619
Location: Bury St. Edmunds

2007 Porsche 997 Turbo

PostPosted: Sat Jul 01, 2017 12:56 am    Post subject: Reply with quote

I've changed the oil in my Turbo many times in around 30 minutes, and it has two drain plugs! No jack needed, two washers, oil filter and 10 litres (9 required IIRC) of Millers 5W/40 Nanodrive ~ £120.
 
  
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mzmini
Suzuka


Joined: 30 Jan 2015
Posts: 1165
Location: Somerset


PostPosted: Sat Jul 01, 2017 8:38 am    Post subject: Reply with quote

Here's what my Indie charges for full servicing: http://www.scsporsche.co.uk/scs/fixed-price-servicing-porsche-997.html

.... he only uses Mobil 1 unless requested otherwise and let's me supply my own oil and filter to save money.

A trip to the South West could be more cost effective next time Wink
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KJD
Suzuka


Joined: 18 Feb 2015
Posts: 1030
Location: Monmouthshire


PostPosted: Sat Jul 01, 2017 8:44 am    Post subject: Reply with quote

Rob, Castrol GTX ?

My Indy charges £120 for an oil service but has a look at everything underneath while its up on the ramp.
His process is to let the oil drain for a good 30 mins or so so I could see where an hour come into play.
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Bomber
Trainee


Joined: 19 Jul 2013
Posts: 96



PostPosted: Sat Jul 01, 2017 8:47 am    Post subject: Re: Oil Change Cost!!! Reply with quote

DucatiRob wrote:
As I'm off to France for a few days on Sunday, first time abroad in the Porsche, I thought I would get the oil changed as the engine is now just about run in! Booked it in at my next most local indie, not a good experience at my most local last time Shut Up Was expecting maybe £150 - £170 for just oil and filter.....£262!!!!! Surprised Surprised Surprised

More fool me, I should have asked first I guess.. but £262!!! I did question the price, explained - £113 for 9 litres of Castrol GTX (wtf), labour one hour at £103, filter £23.50 plus an oil disposal charge! One hour to change the oil, guessing the guy must have been rooted to the spot watching the oil drain out for 45min!

What p'd me off most was receptionist informed me that a minor service is only £307! Thanks for that!

I was there for an hour and a half wondering around a very nice showroom ( three GT2RS's and a Carrera GT) and the only person that spoke to me was the guy washing the cars!

Car didn't get washed and no free litre of oil!

Rant over....not happy Gun Fire


I can beat that, OPC Wilmslow charged two hours labour for an oil & filter change a couple of months ago!!! I challenged it and they reduced it to one hour as it's a fixed price but still say it took two hours Dont know
 
  
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marconorth
Monza


Joined: 06 Jul 2015
Posts: 182
Location: Cumbria


PostPosted: Sat Jul 01, 2017 8:55 am    Post subject: Reply with quote

Specifically which Castrol 5w-40 did they use Rob??
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Zingari
Shanghai
Shanghai


Joined: 25 Oct 2009
Posts: 11408
Location: Cheshire

1993 Porsche 964 Anniversary

PostPosted: Sat Jul 01, 2017 8:59 am    Post subject: Reply with quote

OPC Wilmslow also allow you to supply your own oil which works out a third the cost per litre OPCs charge Grin
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krispe
Monza


Joined: 05 Feb 2014
Posts: 181
Location: Northampton


PostPosted: Sat Jul 01, 2017 10:40 am    Post subject: Reply with quote

Ouch Rob that sounds very expensive. Maybe try Matt at Porschacare in Stevenage. He doesn't have any GT2RS's for sale but does only charge £55+vat per hour and you can supply your own oil! He's in Stevenage so about 40mins away from you. (I travel down from Northampton to see him).
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