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DucatiRob
Suzuka
Joined: 22 Jul 2015
Posts: 1145
Location: Milton Keynes
2006 Porsche 997 Carrera 2S
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 Posted: Fri Jun 30, 2017 8:37 pm Post subject: Oil Change Cost!!!
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As I'm off to France for a few days on Sunday, first time abroad in the Porsche, I thought I would get the oil changed as the engine is now just about run in! Booked it in at my next most local indie, not a good experience at my most local last time  Was expecting maybe £150 - £170 for just oil and filter.....£262!!!!! 
More fool me, I should have asked first I guess.. but £262!!! I did question the price, explained - £113 for 9 litres of Castrol GTX (wtf), labour one hour at £103, filter £23.50 plus an oil disposal charge! One hour to change the oil, guessing the guy must have been rooted to the spot watching the oil drain out for 45min!
What p'd me off most was receptionist informed me that a minor service is only £307! Thanks for that!
I was there for an hour and a half wondering around a very nice showroom ( three GT2RS's and a Carrera GT) and the only person that spoke to me was the guy washing the cars!
Car didn't get washed and no free litre of oil!
Rant over....not happy 
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Demort
Paul Ricard
Joined: 21 Mar 2015
Posts: 3026
Location: Sussex
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| Posted: Fri Jun 30, 2017 8:45 pm Post subject:
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Erm .. er .. 1 hour ? .. im off to hide under a rock i think as im not defending that !
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DucatiRob
Suzuka
Joined: 22 Jul 2015
Posts: 1145
Location: Milton Keynes
2006 Porsche 997 Carrera 2S
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| Posted: Fri Jun 30, 2017 8:54 pm Post subject:
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Glad you agree Dermot! Feeling fleeced!
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DJS911
Newbie
Joined: 13 Feb 2017
Posts: 36
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| Posted: Fri Jun 30, 2017 8:55 pm Post subject:
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£103/hour for labour - at an Indy? That is top dollar IMHO - mine charges £45 + VAT!
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DucatiRob
Suzuka
Joined: 22 Jul 2015
Posts: 1145
Location: Milton Keynes
2006 Porsche 997 Carrera 2S
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| Posted: Fri Jun 30, 2017 9:03 pm Post subject:
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| DJS911 wrote: | | £103/hour for labour - at an Indy? That is top dollar IMHO - mine charges £45 + VAT! |
I know indie rates vary quite a lot and this particular one has a very nice showroom and a lot of stock to support! Shame they don't invest in customer service for all of their clients!
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mzmini
Suzuka
Joined: 30 Jan 2015
Posts: 1165
Location: Somerset
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| Posted: Fri Jun 30, 2017 9:04 pm Post subject:
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Fkiing Ouch
_________________
997 3.8 C2S
987 Boxster 3.4S
Disco 3
2012 VW Polo
1964 1071 Cooper S
1964 1071 Cooper S 1991 Pirelli Classic winner
1971 1275 Cooper S as new time warp
1996 106 Peugeot van (pride of the fleet)
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Demort
Paul Ricard
Joined: 21 Mar 2015
Posts: 3026
Location: Sussex
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| Posted: Fri Jun 30, 2017 9:06 pm Post subject:
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Minor service .. pollen filter , grease hinges etc .. check over the car , tyre pressures measure tyres .. connect tester and do service light + check all fault codes , check all suspension , check under car , check gearbox / diff oil lvls .. check lights .. +oil and filter ( 1.7 hours is the time we get ) going to stop here ..
I make that about £50 on top of what you paid .
I think im digging myself a hole here so going back under my rock .
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TonyC911
Silverstone
Joined: 06 Jun 2016
Posts: 110
Location: High Wycombe, Bucks
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| Posted: Fri Jun 30, 2017 9:10 pm Post subject:
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| DucatiRob wrote: | | DJS911 wrote: | | £103/hour for labour - at an Indy? That is top dollar IMHO - mine charges £45 + VAT! |
I know indie rates vary quite a lot and this particular one has a very nice showroom and a lot of stock to support! Shame they don't invest in customer service for all of their clients! |
Sounds like you should name and shame this Indy... 
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2007 Carrerra S
2005 Boxster S
2003 Boxster 2.7
1998 Boxster 2.5
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Frenchmeister
Suzuka
Joined: 24 Feb 2014
Posts: 1058
Location: Beautiful Cumbria.
2004 Porsche 997 Carrera 2S
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| Posted: Fri Jun 30, 2017 9:17 pm Post subject:
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I do my own oil change annually works out at approx£60 using a genuine filter and Fuchs 5/40 GT1 oil which fortunately I get at trade cost.
Half an hour tops using a trolley jack, robbing """ers 
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997 Carrera 2S 54 Arctic Silver
944 Turbo S 88 Solid Black
BMW X3 2.0D M Sport 06 Silver Grey
BMW E46 330i touring M Sport 05 Imola Red 2
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Les
Hockenheim
Joined: 03 Mar 2014
Posts: 707
Location: Up the creek looking for a paddle.
2008 Porsche 997 Carrera 2
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| Posted: Fri Jun 30, 2017 10:25 pm Post subject:
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I change the oil myself every 5K.
Oil change only takes 20min (I have a pit in my garage and don't have to use a jack otherwise 30min) tops.
Get my oil and filter from eurocarparts as they often have deals at the weekend. this weekend the code is CRAZY70
1 x oil filter + 10lt Shell Helix Ultra 5-40 (2x5lt) = £59.85
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According to Chris Craft, I'm officially the 'Unluckiest 911 owner in the world'.
5 x 911's and 4 catastrophic engine failures. So far so good with Porsche no. 6
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DucatiRob
Suzuka
Joined: 22 Jul 2015
Posts: 1145
Location: Milton Keynes
2006 Porsche 997 Carrera 2S
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| Posted: Fri Jun 30, 2017 11:41 pm Post subject:
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I am quite happy to change the oil myself, I just wanted the stamp in the service book after the engine rebuild.
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DucatiRob
Suzuka
Joined: 22 Jul 2015
Posts: 1145
Location: Milton Keynes
2006 Porsche 997 Carrera 2S
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| Posted: Fri Jun 30, 2017 11:48 pm Post subject:
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Annoyed they used Castrol 5w40 on a newly rebuilt engine as much as anything else!
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Phil 997
Yas Marina
Joined: 05 Dec 2015
Posts: 8729
Location: Bournemouth,Dorset
2009 Porsche 997 Carrera 4S
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| Posted: Sat Jul 01, 2017 12:19 am Post subject:
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Rob, thats just a joke mate ,
A/ any Porsche indy worth anything in the UK knows that you use millers in a hartech rebuilt car
B/ supply your own oil next time and get it from opie oil. Millers would have cost less than the stuff they used
C/ £103 ph for indy labour , the max you should be paying is £85 there are many a lot less than that.
D/ AN HOUR TO DO AN OIL CHANGE are they joking robbing barstewards
We need the name of these guys so every one car avoid them. 
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Others Enjoy The Moment Today.
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Martian
Magny-Cours
Joined: 18 Mar 2009
Posts: 2619
Location: Bury St. Edmunds
2007 Porsche 997 Turbo
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| Posted: Sat Jul 01, 2017 12:56 am Post subject:
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I've changed the oil in my Turbo many times in around 30 minutes, and it has two drain plugs! No jack needed, two washers, oil filter and 10 litres (9 required IIRC) of Millers 5W/40 Nanodrive ~ £120.
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mzmini
Suzuka
Joined: 30 Jan 2015
Posts: 1165
Location: Somerset
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| Posted: Sat Jul 01, 2017 8:38 am Post subject:
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Here's what my Indie charges for full servicing: http://www.scsporsche.co.uk/scs/fixed-price-servicing-porsche-997.html
.... he only uses Mobil 1 unless requested otherwise and let's me supply my own oil and filter to save money.
A trip to the South West could be more cost effective next time 
_________________
997 3.8 C2S
987 Boxster 3.4S
Disco 3
2012 VW Polo
1964 1071 Cooper S
1964 1071 Cooper S 1991 Pirelli Classic winner
1971 1275 Cooper S as new time warp
1996 106 Peugeot van (pride of the fleet)
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KJD
Suzuka
Joined: 18 Feb 2015
Posts: 1030
Location: Monmouthshire
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| Posted: Sat Jul 01, 2017 8:44 am Post subject:
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Rob, Castrol GTX ?
My Indy charges £120 for an oil service but has a look at everything underneath while its up on the ramp.
His process is to let the oil drain for a good 30 mins or so so I could see where an hour come into play.
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Arctic Silver 997 Manual Carrera 2s
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Bomber
Trainee
Joined: 19 Jul 2013
Posts: 96
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| Posted: Sat Jul 01, 2017 8:47 am Post subject: Re: Oil Change Cost!!!
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| DucatiRob wrote: | As I'm off to France for a few days on Sunday, first time abroad in the Porsche, I thought I would get the oil changed as the engine is now just about run in! Booked it in at my next most local indie, not a good experience at my most local last time Was expecting maybe £150 - £170 for just oil and filter.....£262!!!!!
More fool me, I should have asked first I guess.. but £262!!! I did question the price, explained - £113 for 9 litres of Castrol GTX (wtf), labour one hour at £103, filter £23.50 plus an oil disposal charge! One hour to change the oil, guessing the guy must have been rooted to the spot watching the oil drain out for 45min!
What p'd me off most was receptionist informed me that a minor service is only £307! Thanks for that!
I was there for an hour and a half wondering around a very nice showroom ( three GT2RS's and a Carrera GT) and the only person that spoke to me was the guy washing the cars!
Car didn't get washed and no free litre of oil!
Rant over....not happy |
I can beat that, OPC Wilmslow charged two hours labour for an oil & filter change a couple of months ago!!! I challenged it and they reduced it to one hour as it's a fixed price but still say it took two hours 
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marconorth
Monza
Joined: 06 Jul 2015
Posts: 182
Location: Cumbria
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| Posted: Sat Jul 01, 2017 8:55 am Post subject:
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Specifically which Castrol 5w-40 did they use Rob??
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2008 997.1 Turbo Man.Black/Black- Pampered!!!
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Zingari
Shanghai
Joined: 25 Oct 2009
Posts: 11408
Location: Cheshire
1993 Porsche 964 Anniversary
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| Posted: Sat Jul 01, 2017 8:59 am Post subject:
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OPC Wilmslow also allow you to supply your own oil which works out a third the cost per litre OPCs charge 
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krispe
Monza
Joined: 05 Feb 2014
Posts: 181
Location: Northampton
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| Posted: Sat Jul 01, 2017 10:40 am Post subject:
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Ouch Rob that sounds very expensive. Maybe try Matt at Porschacare in Stevenage. He doesn't have any GT2RS's for sale but does only charge £55+vat per hour and you can supply your own oil! He's in Stevenage so about 40mins away from you. (I travel down from Northampton to see him).
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