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Geoffers997
Newbie


Joined: 24 Feb 2014
Posts: 6



PostPosted: Wed Nov 22, 2017 9:22 am    Post subject: Windscreen Replacement Reply with quote

Hello All,
I've migrated from a much loved 997.2 to a 991, so this is my first post on this forum; Question - I've cracked my windscreen and need it replacing. I did the worst possible thing and googled it - I'm now totally paranoid about anyone touching my beautiful car. Any recommendations in Berkshire or the surrounding area?
 
  
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HSC911
Paul Ricard


Joined: 23 Jul 2014
Posts: 3279
Location: Bedford


PostPosted: Wed Nov 22, 2017 9:44 am    Post subject: Re: Windscreen Replacement Reply with quote

Welcome

Geoffers997 wrote:
this is my first post on this forum


Isn't it your 4th Dont know

Anyway...have a look here:

http://www.911uk.com/viewtopic.php?t=123314&highlight=windscreen

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mrgrey
Silverstone


Joined: 09 Mar 2014
Posts: 127
Location: Essex


PostPosted: Wed Nov 22, 2017 9:46 am    Post subject: Reply with quote

If you are looking for a first class job then there is no one better than glasstecauto.co.uk, Paul Ralhan is excellent. Not sure he will come out to Berkshire he is based in North London but he came out to Essex for me and he does a lot of prestige/high end cars including classics.
Many motor insurers will want you to use their approved supplier and some are better than others, you may find your insurer will want you to cough up a bit more excess to use a supplier of your choice.

Anyway, Paul's your man, did my car a while back and if you have the time to watch in between making the tea you get a master class on windscreen fitting. Personally I would not use anyone else on a prestige car, really nice guy give him a call.
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991.1 C2S PDK
997.2 C2S PDK
 
  
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Geoffers997
Newbie


Joined: 24 Feb 2014
Posts: 6



PostPosted: Wed Nov 22, 2017 8:58 pm    Post subject: Windscreen Replacement Reply with quote

Hi All,
First of all my apologies - when I said I was posting for the first time, I meant the first time on the 991 thread - I've previously posted on the 997 thread.

Anyhoo; My cracked windscreen - I've had an eventful day:

I called two OPC - I live pretty much equidistant from them both. One quoted £1500, the other £1000.

I then called my insurance company having girded my loins for an argument - I'd read the policy documents and while they set out the Excess (£190), that their authorised glass repairer was a well known national company and they reserved the right to use a replacement screen of equal quality to the original, there was no mention of maximum payout limits or indeed any explicit insistence I used their approved repairer.

So, I called them, spoke to a very nice lady who told me I could get it fixed wherever I liked and to just send them the bill. They'd reimburse me with the cost less my £190 excess.

I think that counts as a result.

The car is booked in the week after next - I'll post again once the job is done.
 
  
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T8
General
General


Joined: 29 Jun 2010
Posts: 12965
Location: Kent


PostPosted: Thu Nov 23, 2017 12:38 am    Post subject: Re: Windscreen Replacement Reply with quote

Geoffers997 wrote:


So, I called them, spoke to a very nice lady who told me I could get it fixed wherever I liked and to just send them the bill. They'd reimburse me with the cost less my £190 excess.

I think that counts as a result.



It is indeed thumbsup

Who are you insured with Question
_________________
2007 Guards Red 997 Turbo Tiptronic
ex 2004 Polar Silver 996T Tiptronic
ex 2002 Seal Grey 996.2 C4 Tiptronic
ex 1978 Silver 924 Manual
 
  
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Geoffers997
Newbie


Joined: 24 Feb 2014
Posts: 6



PostPosted: Fri Nov 24, 2017 8:26 am    Post subject: Windscreen Replacement Reply with quote

Hi All,
My insurer is LV, Liverpool Victoria. My only concern with them is that they'll bump my premium up next year, notwithstanding the policy documents saying my NCD is unaffected by a windscreen claim. We shall see.
 
  
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Zingari
Donnington
Donnington


Joined: 25 Oct 2009
Posts: 11845
Location: Cheshire

1993 Porsche 964 Anniversary

PostPosted: Fri Nov 24, 2017 4:53 pm    Post subject: Re: Windscreen Replacement Reply with quote

Geoffers997 wrote:
Hi All,
My insurer is LV, Liverpool Victoria. My only concern with them is that they'll bump my premium up next year, notwithstanding the policy documents saying my NCD is unaffected by a windscreen claim. We shall see.


They most likely will.

My chum had this issue with his Panamera where the insurance wanted to use a national company/aftermarket screen. OPC advised against citing warranty 'issues' and once he told insurers a pattern screen could affect warranty they authorised OPC to do it.
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