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rocket_richard
Trainee


Joined: 01 Feb 2017
Posts: 61
Location: Goodwood


PostPosted: Sun May 07, 2017 4:05 pm    Post subject: Internal Telephone Not Available Reply with quote

I'm now working my way through my 997.1 and I'm delighted with almost every aspect of it. The drive from Bolton was fantastic and I was sad it was only 220 miles.

The one thing that troubles me is the phone. It appears to have a telephone module under the driver's seat, the handset is fitted but, there is no 666 on the option list in the service book and the phone isn't listed on the PCM menu.

Whilst it's not essential, my aim is to keep the car as original as possible and if it's not too expensive, I would like to get phone working.

I would be grateful if anyone has and ideas or can point me in the right direction.
 
  
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Demort
Paul Ricard


Joined: 21 Mar 2015
Posts: 3255
Location: Sussex


PostPosted: Sun May 07, 2017 4:29 pm    Post subject: Reply with quote

If you have the phone system fitted which it sounds like you have and its not working then its an Indy or OPC to put a tester on it to see if its coded off or any faults on the system .

Basically any investigation needs to start with a tester to see whats going on.
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Clanky
Imola


Joined: 24 Aug 2012
Posts: 840
Location: Scotland

2007 Porsche 997 Turbo

PostPosted: Sun May 07, 2017 4:46 pm    Post subject: Reply with quote

A couple of points worth investigating:

If you have s Dension or the likes fitted, then they may have bypassed the fibre to the phone module.

If the seats have been out, or possibly someone with big feet have been in the back, they might have disturbed the fibre cable to the phone module under the drivers seat.

I had an intermittent problem with mine before swapping the head unit which could usually be fixed by simply giving the fibres a wiggle under the seat.
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Phil 997
Fuji


Joined: 05 Dec 2015
Posts: 9140
Location: Bournemouth,Dorset

2009 Porsche 997 Carrera 4S

PostPosted: Sun May 07, 2017 4:51 pm    Post subject: Reply with quote

Agreed get it tested first , strange its not listed on the build option , maybe someone did a retro fit. first port of call the OPC get it looked at , if its not fitted then a mobridge, denison, navtv unit hidden away behind the head unit will fix it and give you bluetooth. Thumb
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wingco
Newbie


Joined: 18 Oct 2016
Posts: 42
Location: Stamford Lincolnshire


PostPosted: Sun May 07, 2017 5:04 pm    Post subject: Reply with quote

If you want to replace the phone unit I suggest you look at the Tooki BT system, it plugs straight into the existing connections and fits neatly under the drivers seat really simple compared to the alternatives works well with my iPhone
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Phil 997
Fuji


Joined: 05 Dec 2015
Posts: 9140
Location: Bournemouth,Dorset

2009 Porsche 997 Carrera 4S

PostPosted: Sun May 07, 2017 5:08 pm    Post subject: Reply with quote

wingco wrote:
If you want to replace the phone unit I suggest you look at the Tooki BT system, it plugs straight into the existing connections and fits neatly under the drivers seat really simple compared to the alternatives works well with my iPhone


agreed I used to have the Tooki from Navtv before changing my head unit for an Alpine one
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rocket_richard
Trainee


Joined: 01 Feb 2017
Posts: 61
Location: Goodwood


PostPosted: Sun May 07, 2017 5:31 pm    Post subject: Reply with quote

Thank you for the comments, I think I will go and visit Portsmouth OPC in a few days and see what they come up with. I may even be tempted to remove the seat and have a look at what's going on first. It will make a change to be working on something different.

I will look at the Tooki system and think a little more. As I said earlier, I do like to keep things original as possible but, bluetooth could be really useful.
 
  
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Phil 997
Fuji


Joined: 05 Dec 2015
Posts: 9140
Location: Bournemouth,Dorset

2009 Porsche 997 Carrera 4S

PostPosted: Sun May 07, 2017 6:06 pm    Post subject: Reply with quote

Richard , the Tooki and others like it fully integrate to the PCM 2.1 and the functions are through the head unit and its very very easy to remove anytime . Thumb
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rocket_richard
Trainee


Joined: 01 Feb 2017
Posts: 61
Location: Goodwood


PostPosted: Wed May 17, 2017 6:21 pm    Post subject: No Fibre Reply with quote

I've taken the front seat out and looked at the telephone module and I have found the problem, it wasn't connected! So I plugged it in and still no joy.

Then looking again at the connectors the fibre optic cable comes out of the loom but then goes back into the loom. It appears to be spliced together to bypass the phone module.

Any suggestions on the best way forward? As I said earlier, this is for my amusement and I would like to get the phone working if possible. If not, Tooki!
 
  
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monster
Hockenheim


Joined: 04 Sep 2010
Posts: 642
Location: Bournemouth


PostPosted: Wed May 17, 2017 6:38 pm    Post subject: Reply with quote

At the point of the splice you need to separate it and place the two ends into the appropriate connector and then plug it back into the phone unit.

You can look down the ends of the fiber to see which way the light is shining and plug them in accordingly - although if you have them the wrong way around it wont harm anything, it just won't work!
 
  
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997man
Silverstone


Joined: 14 May 2015
Posts: 134
Location: West Yorkshire

2008 Porsche 997 Carrera 2

PostPosted: Wed May 17, 2017 7:03 pm    Post subject: Reply with quote

Or
See - http://911uk.com/viewtopic.php?t=117943&highlight=
 
  
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rocket_richard
Trainee


Joined: 01 Feb 2017
Posts: 61
Location: Goodwood


PostPosted: Wed May 17, 2017 7:23 pm    Post subject: Reply with quote

Thank you for the input, I do like a challenge and I have a spare pay-as-you-go sim. Bluetooth seems too easy - and if I do go down the Tooki route, I'll need to sort out the MOST cable anyway (I think).

Now I need to learn all about cutting fibre optic cable and fitting a new female connector.
 
  
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Demort
Paul Ricard


Joined: 21 Mar 2015
Posts: 3255
Location: Sussex


PostPosted: Wed May 17, 2017 7:23 pm    Post subject: Reply with quote

If the most has been set to bypass the phone module then it wont be working i expect and thats why it was bypassed.

I think ive done it in the past , rings a bell anyways .. i think you either get an error message when its faulty and connected or it just blocks the most so no cd changer etc working.
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rocket_richard
Trainee


Joined: 01 Feb 2017
Posts: 61
Location: Goodwood


PostPosted: Wed May 17, 2017 7:39 pm    Post subject: Reply with quote

As you say Demort, there must be a reason for the phone module bypass but my curiosity has got the better of me. I have just ordered a kit that will allow me to put on a male connector but, it comes with a female loop so I can reinstate the bypass if necessary.

I have a little bit of spare time but, I really don't want to spend money on a phone when it would be better spent on tyres and petrol!

Last edited by rocket_richard on Wed May 17, 2017 7:52 pm; edited 1 time in total
 
  
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Demort
Paul Ricard


Joined: 21 Mar 2015
Posts: 3255
Location: Sussex


PostPosted: Wed May 17, 2017 7:50 pm    Post subject: Reply with quote

From a person that loves to diagnose things then i say you carry on .. fix it or not its always satisfying to diagnose to a conclusion reguardless Very Happy

Btw it may have been coded off in the pcm options so without a tester you wont prove anything im afraid if thats the case .
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monster
Hockenheim


Joined: 04 Sep 2010
Posts: 642
Location: Bournemouth


PostPosted: Wed May 17, 2017 8:55 pm    Post subject: Reply with quote

its quite possible that it does work ok, but was looped out due to the fitting in its place of a mObridge or Denison unit, which become part of the MOST loop in place of the phone unit.

Richard if your going to Simply Porsche @ Beaulieu and you haven't got the bits by then, I will have a spare connector which I can bring along for you.
 
  
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rocket_richard
Trainee


Joined: 01 Feb 2017
Posts: 61
Location: Goodwood


PostPosted: Thu May 18, 2017 8:28 pm    Post subject: Reply with quote

I am planning to come along to Simply Porsche and I'll let you know it the part hasn't arrived, I appreciate your very kind offer.
 
  
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rocket_richard
Trainee


Joined: 01 Feb 2017
Posts: 61
Location: Goodwood


PostPosted: Fri May 19, 2017 7:56 pm    Post subject: Reply with quote

So, I took the seat out again today and fitted the new most plug to the fiber cable and connected the module. It's still not working.

I can pick up a secondhand phone module for £100 on eBay (or maybe someone has one they don't want) but, I think I'll still need to have the new box activated. How much will that cost? And, there is still no guarantee that there isn't another problem that's preventing the phone module from working.

My gut feeling is that the phone module stopped working in the past and rather than replacing the box they just bypassed it. I think the phone module was £1000 back in the day, I would have done the same. Now it's only £100, that's a different proposition and I just want to use funky handset!

Or, maybe I'll look at a more modern solution, the Dension Gateway 500S BT for £350.
 
  
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Demort
Paul Ricard


Joined: 21 Mar 2015
Posts: 3255
Location: Sussex


PostPosted: Fri May 19, 2017 8:00 pm    Post subject: Reply with quote

The codeing of it wont take long providing the garage knows what they are doing .. my guess would be a 1/2 hour charge .

Connect tester ...

Select Pcm
Select MMI
Select actual and nominal configurations ..
Enter phone in nominal so its in the same order as actual
Save.
Do a Vehicle Handover ( optional )

Depending on type of tester of course .
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rocket_richard
Trainee


Joined: 01 Feb 2017
Posts: 61
Location: Goodwood


PostPosted: Fri May 19, 2017 8:16 pm    Post subject: Reply with quote

Thank you Demort, I think it maybe fun to have one last go before it makes more sense to enter the 21st century.
 
  
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