Lasrblueexige
Trainee
- Joined
- 18 Sep 2016
- Messages
- 52
I placed an order on Saturday 12th November at the OPC in Guildford for a 911 991.2 Targa 4s.
During the conversations with the salesman I was told that Guildford OPC, as they were owned by Porsche I could expect more favourable lead times rather than a franchise OPC. I was initially told, based on a November order I could possibly expect a February delivery. To counteract the disappointment of learning I would have to wait three months, which was clear to the salesperson, I was also offered a stock ordered car or more probably, as I suspect, a cancelled order. The car came in the wrong colour and with the wrong options specified. I refused this as I felt spending over a £110k on a car it was important that It matched my exact requirements. Something which Porsche hold key to their overall customer experience.
We then refocused on ordering a new build with a March delivery rather than February as by adding a further month to the delivery time I could take advantage of the new 17 plate. I was then told that, at that stage the dealership had not been given their Porsche allocation for new builds for March deliveries, although they were expecting this in December. Based on this understanding I placed an order and a £5k deposit was placed with the dealership.
Now mid-way through December, I have just had a phone call from the salesperson saying that Porsche AG have not been able to offer them a build slot on a Targa 4s for a March delivery. In fact he was unsure if he would be able to offer anything firm in the May/July timescale either.
Is anybody else experiencing the same with Porsche at the moment as the salesperson also said, to try and placate me, that he had another customer who has a date in 2018 for a C2S Cab....
Is it worth trying another dealer.....or is there something else going on here that I am not seeing.....
Long lead times I get but not even have an understanding of a build slot seems way out of wack....
During the conversations with the salesman I was told that Guildford OPC, as they were owned by Porsche I could expect more favourable lead times rather than a franchise OPC. I was initially told, based on a November order I could possibly expect a February delivery. To counteract the disappointment of learning I would have to wait three months, which was clear to the salesperson, I was also offered a stock ordered car or more probably, as I suspect, a cancelled order. The car came in the wrong colour and with the wrong options specified. I refused this as I felt spending over a £110k on a car it was important that It matched my exact requirements. Something which Porsche hold key to their overall customer experience.
We then refocused on ordering a new build with a March delivery rather than February as by adding a further month to the delivery time I could take advantage of the new 17 plate. I was then told that, at that stage the dealership had not been given their Porsche allocation for new builds for March deliveries, although they were expecting this in December. Based on this understanding I placed an order and a £5k deposit was placed with the dealership.
Now mid-way through December, I have just had a phone call from the salesperson saying that Porsche AG have not been able to offer them a build slot on a Targa 4s for a March delivery. In fact he was unsure if he would be able to offer anything firm in the May/July timescale either.
Is anybody else experiencing the same with Porsche at the moment as the salesperson also said, to try and placate me, that he had another customer who has a date in 2018 for a C2S Cab....
Is it worth trying another dealer.....or is there something else going on here that I am not seeing.....
Long lead times I get but not even have an understanding of a build slot seems way out of wack....