Welcome to 911UK
The only place for Porsche, 911uk is the definitive enthusiast and resource site for the Porsche 911.
Registration is fast, simple and absolutely free, so join up today for full access to the site and benefit from latest member offers.

Porsche Classifieds
Sell Your Porsche on 911uk
Create a Free Classified Advert
Search Ads
Classified Adverts FAQ
Trade Classified Information
Buyer & Seller Fraud Protection
Consumer Rights Act
Pre Purchase Inspection (PPI)
Porsche Car Sourcing
Porsche Cars Wanted
Official Porsche Centre Reviews
Model
Stock
Porsche 911
992 : 2019- 1
991 : 2011-2019 0
997 : 2004-2012 1
996 : 1997-2005 31
993 : 1993-1998 5
964 : 1989-1993 2
Carrera 3.2 : 1983-1989 3
Carrera SC : 1977-1983 1
930 Turbo : 1975-1989 0
Early 911 : 1964-1977 0
Porsche Other Models
Classic : 1950-1965 0
Boxster : 1997- 22
Cayman : 2005- 14
Cayenne : 2003- 2
Macan : 2014- 2
Panamera : 2009- 1
912-914-924-928-944-968 1
959 - CarreraGT - RaceCar 0
Car Parts For Sale & Wanted
Other Items For Sale & Wanted
Wheels Tyres For Sale & Wanted
Number Plates For Sale Wanted

Porsche Services
Porsche Body Shop Repair
Paint Protection & Wrapping
Porsche Classic Insurance
Porsche Classic Parts
Porsche Classic Restoration
Porsche Design Collection
Porsche Engine Gearbox Rebuild
Porsche Heritage & History
Porsche News
Porsche Picture Gallery
Win a New Porsche 911

Porsche Parts
Body Parts, Body Styling
Brakes, Clearance
Electrical, Exhausts
Engine Cooling, Engine Electrical
Engine Rebuild, Heating Cooling
Interior Incar, Lighting
Rubber Seals, Service Parts
Steering, Suspension
Transmission, Workshop Tools
Early 911, 911 - 930, 928 - 968
964 - 993, 996 - 997, Boxster
Cayman, Cayenne, Panamera

Porsche Model Range
911 [992] 2018-Current
Porsche 911 [992]
911 [991] 2011-2019
Porsche 911 [991]
911 [997] 2004-2012
Porsche 911 [997]
911 [GT] GT1-GT2-GT3
Porsche 911 [GT]
911 [996] 1997-2005
Porsche 911 [996]
911 [993] 1993-1998
Porsche 911 [993]
911 [RS] RS-RSR
Porsche 911 [RS]
911 [964] 1989-1993
Porsche 911 [964]
911 3.2 1983-1989
Porsche 911 3.2 Carrera
911 SC 1977-1983
Porsche 911 SC
911 [Early] 1964-1977
Porsche 911 [Early]
Boxster & Cayman
Porsche Boxster & Cayman
Cayenne & Panamera
Porsche Cayenne & Panamera

911uk Site Partners

Post new topic   Reply to topic
Author Message
EGTE
Imola


Joined: 06 Jul 2015
Posts: 830



PostPosted: Fri Nov 25, 2016 9:49 am    Post subject: Reply with quote

Griffter wrote:


As an aside, the 6 months thing has always puzzled me. What's the point of a 3 month warranty (which more often than not is more exclusions than cover)?
I once asked a dealer this as he proudly explained the terms of the complimentary warranty and invited me to upgrade to 6 months. He just looked at me blankly!


It's a con. The warranty is for the seller's benefit! He's liable for 6 months , no matter what. The warranty is his insurance, not ours.
 
  
View user's profile Send private message
   
EGTE
Imola


Joined: 06 Jul 2015
Posts: 830



PostPosted: Fri Nov 25, 2016 9:54 am    Post subject: Reply with quote

This is definitely the seller's responsibility, so do not offer to pay for anything, Phil.

For our own protection, can you find out who did the rebuild (so we can all avoid!!!)?
 
  
View user's profile Send private message
   
CFo
Monza


Joined: 02 Feb 2016
Posts: 225
Location: Totteridge, London


PostPosted: Fri Nov 25, 2016 10:19 am    Post subject: Reply with quote

EGTE wrote:
This is definitely the seller's responsibility, so do not offer to pay for anything, Phil.

For our own protection, can you find out who did the rebuild (so we can all avoid!!!)?


scarletboarder wrote:

The dealer who sold it to me on 05/08/16 was the one who had the rebuild done. The son then used the car for the time in between. The car is back with the garage that did the rebuild and I await their report. I haven't contacted the dealer yet. Phil.


http://www.d9autotech.co.uk/default.asp
_________________
Chris
2009 987.2 Boxster manual
ex 1998 996 Carrera Tiptronic
ex Audi TT cab 2.0 Tfsi DSG
ex Jag XK8
 
  
View user's profile Send private message Send e-mail
   
scarletboarder
Silverstone


Joined: 04 Aug 2016
Posts: 125
Location: Swansea


PostPosted: Fri Nov 25, 2016 10:58 am    Post subject: Reply with quote

EGTE wrote:
This is definitely the seller's responsibility, so do not offer to pay for anything, Phil.

For our own protection, can you find out who did the rebuild (so we can all avoid!!!)?


I've used this company for years for other non 911 Porsches and they've always been excellent. They seem to do a lot of 996 work and people on this forum use them without issue. I wouldn't want this thread to suggest that they are no good and should be avoided. This seems to be an isolated incident and subject to further discussion.
_________________
997.1 Carrera S
 
  
View user's profile Send private message
   
CFo
Monza


Joined: 02 Feb 2016
Posts: 225
Location: Totteridge, London


PostPosted: Fri Nov 25, 2016 11:05 am    Post subject: Reply with quote

I would think even the best company can make mistakes* the test is how they put things right for customers if a mistake is made.

*Porsche come to mind Smile
_________________
Chris
2009 987.2 Boxster manual
ex 1998 996 Carrera Tiptronic
ex Audi TT cab 2.0 Tfsi DSG
ex Jag XK8
 
  
View user's profile Send private message Send e-mail
   
GT4
Nordschleife
Nordschleife


Joined: 08 Nov 2008
Posts: 30178
Location: Hertfordshire and Hampshire


PostPosted: Fri Nov 25, 2016 11:19 am    Post subject: Reply with quote

CFo wrote:
I would think even the best company can make mistakes* the test is how they put things right for customers if a mistake is made.

*Porsche come to mind Smile


Not sure Porsche consider it a mistake even now (specifically even after losing class action lawsuits).

They made a very deliberate and considered decision to commission the M96.

And in doing so achieved the thousands of pounds savings per M96/97 they intended (so every 996, 997.1, 986, 987.1)


As to your second point: they stuck it to their customers.

Mostly because they could (outside warranty), and why a class action suit was required to compel them to put things right.

Of course, outside the US, you're fugged.
 
  
View user's profile Send private message
   
CFo
Monza


Joined: 02 Feb 2016
Posts: 225
Location: Totteridge, London


PostPosted: Fri Nov 25, 2016 11:46 am    Post subject: Reply with quote

GT4 wrote:
CFo wrote:
I would think even the best company can make mistakes* the test is how they put things right for customers if a mistake is made.

*Porsche come to mind Smile


Not sure Porsche consider it a mistake even now (specifically even after losing class action lawsuits).

They made a very deliberate and considered decision to commission the M96.

And in doing so achieved the thousands of pounds savings per M96/97 they intended (so every 996, 997.1, 986, 987.1)


As to your second point: they stuck it to their customers.

Mostly because they could (outside warranty), and why a class action suit was required to compel them to put things right.

Of course, outside the US, you're fugged.


I was primarily referring the the rebuilder in this current thread; the Porsche bit was just an aside.
_________________
Chris
2009 987.2 Boxster manual
ex 1998 996 Carrera Tiptronic
ex Audi TT cab 2.0 Tfsi DSG
ex Jag XK8
 
  
View user's profile Send private message Send e-mail
   
GT4
Nordschleife
Nordschleife


Joined: 08 Nov 2008
Posts: 30178
Location: Hertfordshire and Hampshire


PostPosted: Fri Nov 25, 2016 2:34 pm    Post subject: Reply with quote

As was my response.

Threads are organic.
 
  
View user's profile Send private message
   
infrasilver
Fast & Furious
Fast & Furious


Joined: 04 Oct 2010
Posts: 8329
Location: East Midlands

2001 Porsche 996 Targa

PostPosted: Fri Nov 25, 2016 4:33 pm    Post subject: Reply with quote

steve1 wrote:
Just a thought the two scores down the bores show the pin moving out and cutting the bores, would there not be scores between these lines as the clip would touch the bore first.
Or could the clip not have been fitted at all.
Just thinking Question


I'm sure the clip was fitted, just not very well and it attaches to the piston not the gudgeon pin so by the time the gudgeon pin was running up and down the bore the clip would have been already sat at the bottom of the sump for some time.

I have a crankcase, pistons and clips so I could run a mock up if that helps.
_________________
http://euroroadtripper.blogspot.co.uk/

 
  
View user's profile Send private message Visit poster's website
   
scarletboarder
Silverstone


Joined: 04 Aug 2016
Posts: 125
Location: Swansea


PostPosted: Fri Nov 25, 2016 4:42 pm    Post subject: Reply with quote

infrasilver wrote:
I have a crankcase, pistons and clips so I could run a mock up if that helps.


That would be awesome! Thumb
_________________
997.1 Carrera S
 
  
View user's profile Send private message
   
Harv
Suzuka


Joined: 18 Sep 2014
Posts: 1204



PostPosted: Wed Dec 07, 2016 11:00 pm    Post subject: Reply with quote

At OP, have you had any joy with dealer or builder sorting out the destroyed engine for you....... Question
 
  
View user's profile Send private message
   
scarletboarder
Silverstone


Joined: 04 Aug 2016
Posts: 125
Location: Swansea


PostPosted: Thu Dec 08, 2016 11:41 am    Post subject: Reply with quote

Dealer ignoring calls and has refused recoded delivery letter. The builder has not heard from the dealer and has offered nothing to me. Thanks
Phil
_________________
997.1 Carrera S
 
  
View user's profile Send private message
   
Captain Lockheed
Nürburgring


Joined: 19 Dec 2014
Posts: 443
Location: Bristol


PostPosted: Thu Dec 08, 2016 1:08 pm    Post subject: Reply with quote

scarletboarder wrote:
Dealer ignoring calls and has refused recoded delivery letter. The builder has not heard from the dealer and has offered nothing to me. Thanks
Phil


That is bang out of order.

You are being incredibly tolerant, I would have named and shamed by now.
_________________
Saving for a 993.
 
  
View user's profile Send private message
   
jerzybondov
Monza


Joined: 27 Apr 2015
Posts: 162



PostPosted: Thu Dec 08, 2016 1:15 pm    Post subject: Reply with quote

OP, sounds like you've not just got grounds to name and shame, but also get your solicitors on the case?
 
  
View user's profile Send private message
   
Robertb
Dijon


Joined: 01 Sep 2003
Posts: 7120
Location: South Oxfordshire

2002 Porsche 996 Carrera 4S

PostPosted: Thu Dec 08, 2016 1:28 pm    Post subject: Reply with quote

If you intend to go legal, I'd not name and shame just yet as it may prejudice your case.
_________________
"911- the guilt-free supercar"

Current: 2003 C4S Coupe, seal/black

Ex: '02 C4S Coupe, '96 993 Targa, '88 Carrera Sport Coupe
 
  
View user's profile Send private message Send e-mail
   
EGTE
Imola


Joined: 06 Jul 2015
Posts: 830



PostPosted: Thu Dec 08, 2016 5:01 pm    Post subject: Reply with quote

Employ a solicitor, mate.
 
  
View user's profile Send private message
   
nigel99
Barcelona


Joined: 16 Jul 2015
Posts: 1319
Location: Berkshire

2009 Porsche 997 Carrera 2S

PostPosted: Thu Dec 08, 2016 6:29 pm    Post subject: Reply with quote

EGTE wrote:
Employ a solicitor, mate.


You may already have access to a solicitor included with your house/car insurance so worth checking the policies.
_________________
Current: 997.2 C2S, Audi TTS mk3
Previous: Cayman 987.1, Audi TT mk1 , BMW e46
 
  
View user's profile Send private message
   
911munKy
Montreal


Joined: 26 Nov 2014
Posts: 529



PostPosted: Thu Dec 08, 2016 6:33 pm    Post subject: Reply with quote

Before going the solicitor it might be worth turning up at his premises unannounced even if it is quite a way away, don't tell the other staff the true meaning of your visit.

Conduct yourself with dignity, don't do anything that could later incrimate you in court. Maybe take a picture of yourself at the dealers with a date stamp for evidence. The dealer could use all sorts of excuses in court as to why they didn't return your calls or accept your letter.

If they are still not willing to be reasonable you will have to go legal to get somewhere, ensure that you have a solid case as rogues tend to know all the tricks. If that still doesn't work then name 'n' shame.
_________________
2000 C2 996
 
  
View user's profile Send private message
   
Kryton
Nürburgring


Joined: 05 Mar 2005
Posts: 392



PostPosted: Thu Dec 08, 2016 6:41 pm    Post subject: Reply with quote

What a nightmare OP hope you get it sorted and NOT at your cost.
_________________
2019 Gen 2 Macan
 
  
View user's profile Send private message
   
MNC911
Österreich


Joined: 10 Feb 2016
Posts: 989
Location: Prestbury


PostPosted: Thu Dec 08, 2016 6:54 pm    Post subject: Reply with quote

Mother of life...I've never seen an engine like that with catastrophic results. I know there's lots of advice going your way from members trying to help.

All I'm going to say is:

Consumer Rights Act 2015. There's lots of advice on nearly all the motoring websites like Auto-Trader and the. GOV website.

Your head is probably spinning with everything, so I would take a step back from it and let a solicitor deal with it. Choose a solicitor who solely specialises in consumer law, take copies of anything you have and give the whole file to them.

I wish you every bit of good fortune Thumb
_________________
History:
'10 911 Cab
'13 Cayman
'02 Boxster
 
  
View user's profile Send private message
   
Display posts from previous:   
Post new topic   Reply to topic   All times are GMT - 12 Hours
Goto page Previous  1, 2, 3, 4, 5, 6, 7, 8  Next
Page 6 of 8

 
Jump to:  

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
You can attach files in this forum
You can download files in this forum
You cannot post calendar events in this forum