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Jam911
Albert Park


Joined: 31 Oct 2010
Posts: 1527



PostPosted: Tue Oct 04, 2011 2:20 pm    Post subject: OPC Byfleet - Thumbs Up Reply with quote

I have just had the the ECU and Earth Strap replaced on my car by OPC Byfleet.

ECU replaced due to a central locking problem

Earth Strap due to a hot starting issue.

I would like to report on the experience.

I had previously taken the car to West London to fix the central locking. They didn't find a problem and told me I needed new wipers, what are they some dodgy MOT center?

I emailed them to say the locking issue was not fixed and that they needed to have another look at the car. They said they would ring to arrange a booking.

At the same time, due to advice here on 911UK, I also emailed Byfleet and told them about the issue.

Byfleet responded almost immediately and we had a email conversation re the problem. I booked the car in and they arranged for a Cayenne for the duration of the repair.

The day before I dropped the car in for repair I emailed Byfleet and asked them to look at the hot starting Earth Strap issue whilst they had the car in.

They responded saying they would make sure they had a replacement strap in stock to fit to my car at the same time as fixing the central locking.

I have just collected my car and I am impressed with the way I was dealt with at Byfleet.

All repairs were carried out under Warranty and they didn't advise me of any extras that may need doing that were not carried out under the Warranty.

OPC West London STILL haven't bothered to call...

Talk about chalk and cheese

Byfleet are enthusiastic about Porsches and so am I, so I know who I will be trusting my pride and joy to in the future.

Byfleet all the way !!!!
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Maxie
Yas Marina


Joined: 11 Mar 2007
Posts: 8386
Location: London


PostPosted: Tue Oct 04, 2011 3:07 pm    Post subject: Reply with quote

Byfleet were a Porsche independant up until 2009 I believe when they became an OPC and have always been popular amongst the 911uk crowd. Could explain their dedication to Porsches more than at other places.

~ Maxie



http://www.porschehost.com/home.asp?opc=41
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Currently Porscheless, 2018 BMW 640d M Sport +
 
  
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Roro
Long Beach


Joined: 01 Oct 2010
Posts: 6399



PostPosted: Tue Oct 04, 2011 4:29 pm    Post subject: Reply with quote

They're great, they're completely out of the way for me but I travel over from central London whenever I need anything doing thumbsup
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2007 997.1 GT3
2017 F87 M2
 
  
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MHig
Trainee


Joined: 28 Sep 2009
Posts: 64



PostPosted: Wed Oct 12, 2011 2:33 pm    Post subject: Reply with quote

+1 Recommendation!
I learnt of WB from reading these posts. I drove to see them on Monday to book an MOT and discuss a few issues. The car refused to start when I went to leave due to a completely failed battery so they kept it anyway.
I picked it up today after they had replaced the battery, found and fixed a dashboard rattle, carried out a fuel pump recall fix, checked an oil/fuel query and done the MOT. On top of that the car, which had been shamefully dirty, was sparkling clean.
They did an excellent job very quickly, despite it being unplanned. In addition they are knowledgeable enthusiasts which really helps when discussing service issues, etc..
 
  
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Jam911
Albert Park


Joined: 31 Oct 2010
Posts: 1527



PostPosted: Wed Oct 12, 2011 5:15 pm    Post subject: Reply with quote

Good to know they do MOT's too
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aak
Montreal


Joined: 02 May 2011
Posts: 613



PostPosted: Wed Jun 20, 2012 6:15 pm    Post subject: Reply with quote

Just had some warranty work carried out by OPC West Byfleet. This is the third time I have been to them and all I have is praise for their work .
Bow

I had my six year service by them too a few months ago and wouldn't hesitate recommending them. They aren't my closest OPC but I have to say that the level of service they provide is fantastic.

Good work gents.



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993 C2 Schwarz Black
997 C2S Seal Grey

 
  
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NS80
Nürburgring


Joined: 13 Sep 2011
Posts: 468



PostPosted: Thu Jun 21, 2012 10:29 am    Post subject: Reply with quote

My car's due to go to OPC WB next week, and whilst I expect the service to be excellent, I shall report back here shortly...
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997.2 C4S Cab PDK - Current
957 (Cayenne) GTS - Current
928 S4 Strosek Auto - Current

Previous:
997.2 Turbo Coupé PDK
E46 M3 Cab and a bunch of others (330Ci Cab, IS200, 316i Coupé, et.c.)...
 
  
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Sparkchap
Newbie


Joined: 15 Nov 2008
Posts: 8



PostPosted: Sat Aug 04, 2012 9:37 am    Post subject: Reply with quote

Can only agree, I had a few issues with my car early on and they have been superb. I live near to another OPC but always beat a path to Byfleet for warranty renewal and servicing. A great business.
 
  
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