Hi Chris, not quite, when I took it in for the roof to be re-weatherproofed (only half waxed) I pointed out that the stitching on the drivers seat was pulled taut, and that the leather was getting stretch marks. I was told at the time that this was also occuring in other cars and that Porsche had been made aware of it.
Here's the full dialogue (names removed) and this is only about the seat, there was alot more. For clarity. replys in italic.
Driver's seat leather stitching
o I have checked five other brand new cars in showroom and they all have the same situation with the stitching, it appears that there isn't a fault, that is the way they are made.
o ****, I am trying to remain calm at your answer on this as I have a seat in a three month old £114k car that has unsightly stretch marks. ****** told me he had taken pictures and sent to Porsche?
o Now, applying your logic, you could have gone into your showroom where you had five convertible 991's. Each one of which you went to, you attempted to put the roof down using the remote function on the key. None of them work, they all have the same situation with the button not working, so there is no fault, it's just the way they are made...
o Unsightly stretch marks, I thought the issue was the visible stitching on the seat base as displayed on the majority of all 991/981 standard seats. I do not see this as a warrantable defect unless the stitching/cover manufacturing has failed. Also leather is a natural product and will develop creases with use. I would not apply the same logic to the VTS/roof issue as this is a UK problem only.
I am not expecting to get anywhere with the majority of this now, I think my expectations have just been worn out.
Could you please just arrange to get the roof re-waxed as quickly as possible, as I am worried it is going to fade at a different rate on the waxed, and non-waxed sides, because if it does, from previous Porsche experience I will have no luck in getting it resolved as it would be 'within acceptable fading rates' or some other poor excuse oops, sorry, very valid reason.
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As I said, there are other issues, all of which I have now given up on, within the last year and a half they have had in excess of £200k via me. Even the crank on my Porsche bike creaks and sounds like the bearing has been overtightened, they offered to 'have a look' but I have now told them to stick it.