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hi - after some help with a terminally ill boxster
- Thread starter chriszammett
- Start date
chriszammett
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- 30 Mar 2009
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- 17
yeah, not sure how much it'll be, but a good result. And hope for others that it happens to perhaps.
chriszammett
New member
- Joined
- 30 Mar 2009
- Messages
- 17
apw2007 said:
You'd have to ask Porsche! That's all my old man's told me. Car went to Porsche Reading, at first they said they didn't think it was the intermediate shaft and asked permission to take engine apart, did this and confirmed it was (after sending pictures to Germany apparently). Have offered to pay 3/4. Can't offer any more details really.
That raises a very interesting question as it would appear they have not admitted as to why they are being so generous to someone who doesn't have a warranty. Think Wattie should run a poll 8)
Question: Why do you 'think' Porsche paid for 3/4 of the cost of replacing the engine:
a) cause they were feeling generous?
b) cause they failed to pick up the fault before the engine failed?
c) cause they know there is a inherent fault but are not letting on?
I was going to pose the question "cause they didn't want to loose a customer" but since it was a used car purchased from outside the OPC network, I don't think it should be included
Question: Why do you 'think' Porsche paid for 3/4 of the cost of replacing the engine:
a) cause they were feeling generous?
b) cause they failed to pick up the fault before the engine failed?
c) cause they know there is a inherent fault but are not letting on?
I was going to pose the question "cause they didn't want to loose a customer" but since it was a used car purchased from outside the OPC network, I don't think it should be included
chriszammett
New member
- Joined
- 30 Mar 2009
- Messages
- 17
combo of all 3 perhaps?
I think the moral of this story is not to assume(as some have) that when your factory warranty is over and/or you did not buy from the OPC channel that your stuffed!
That's a great result - the % contribution is about right(to cover prev usage/the cars age)
Well done!
That's a great result - the % contribution is about right(to cover prev usage/the cars age)
Well done!
The problem appears to be that there is no consistency in the way customers are treated by the various PGB/OPC's which generates bad feelings/publicity - they need to sort it out. From reading various threads people are being dissuaded from buying new and used Porsches.
...agreed but I once heard a 997 owner talking to an OPC service manager as if he was shi* on his shoe. In other words it's all about the approach when it comes to getting support/help. If you hack off the OPC guys and gals then your onto plums. :sad:
I'm taking my newly purchased 2003 Boxster back to OPC Hatfield for it's 72K serivce as it's only £70 more than an indy + I get a car from their fleet for the day!
Can't say better than that 8)
Glad to hear that you didn't have to meet the cost of a new engine as you should expect an engine to last until at least 60/70/80K. Once it's go that far then it should be good for the life of the car. Isn't that why Porsche seal their engines!
My worst nightmare is having to buy a new engine but I've bought the car on a budget to factor this in.
I'm going to give the OPC route a try.
Can't say better than that 8)
Glad to hear that you didn't have to meet the cost of a new engine as you should expect an engine to last until at least 60/70/80K. Once it's go that far then it should be good for the life of the car. Isn't that why Porsche seal their engines!
My worst nightmare is having to buy a new engine but I've bought the car on a budget to factor this in.
I'm going to give the OPC route a try.
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