I bought our Porsche Approved 2010 reg 997.2 c2s Cab two years ago from an OPC.
There was a service record issue at that time, but I thought it was all sorted out and I bought the car happy that it would have full and correct OPC history and just had Major Service. But this week when I went book car in for 2yr Minor Service, with different OPC, they tell me the car has no online record of 4yr Major, even though it is in the book, nor the PDK ever being done at 6yrs, nor spark plugs since 2015 and the last service is recorded, online, as a minor. but the book says Major (This was the original issue!). I phoned the OPC that did the 4 & 6yr service and they say they have no record of the car being with them on the date, or even the year stamped but could confirm the 6yr service, but the receipts for the 6yr service visit do not incl any PDK work.
I've raised issue with supplying OPC and they are getting back to me. But my question is, being a Porsche Approved car, should evidence of the 4yr service, 6yr PDK service and correct spark plug changes, not all be easy to produce? given it was sold as a warranted car?
There was a service record issue at that time, but I thought it was all sorted out and I bought the car happy that it would have full and correct OPC history and just had Major Service. But this week when I went book car in for 2yr Minor Service, with different OPC, they tell me the car has no online record of 4yr Major, even though it is in the book, nor the PDK ever being done at 6yrs, nor spark plugs since 2015 and the last service is recorded, online, as a minor. but the book says Major (This was the original issue!). I phoned the OPC that did the 4 & 6yr service and they say they have no record of the car being with them on the date, or even the year stamped but could confirm the 6yr service, but the receipts for the 6yr service visit do not incl any PDK work.
I've raised issue with supplying OPC and they are getting back to me. But my question is, being a Porsche Approved car, should evidence of the 4yr service, 6yr PDK service and correct spark plug changes, not all be easy to produce? given it was sold as a warranted car?