Posted: Mon Aug 26, 2019 6:40 pm Post subject: Porsche Fixed Price Servicing
Hi,
My 997.2 is due a minor service, according to the Porsche website its a fixed price of 525, however I have spoken to Porsche brooklands and Guildford and they have both quoted 756 and 795 respectively inc a MOT and brake fluid. Porsche brooklands also mentioned that they have aligned their pricing with other local OPCs.
The minor service includes replacement of pollen filter, oil, and brake fluid and general inspection.
Why would Porsche claim to have fixed price servicing and then their dealerships not offer it?
I would go to an indy, but my car has full OPC history and i want to keep it that way in the hope it helps in resale (though i never want to sell it!).
What has everyone else done? gone to an independent? or just paid up? Guess the service is only done every two years so not as bad (will do a yearly oil/filter change separately).
FZP Estoril
Joined: 18 Jan 2015 Posts: 3902 Location: Cheshire
Posted: Mon Aug 26, 2019 6:56 pm Post subject:
My local does fixed price. I'd shop around as like you, I want to keep all the stamps OPC, but not at any cost. _________________ 997.2 Carrera 2S GT Silver/Cocoa.
deMort Dijon
Joined: 21 Mar 2015 Posts: 7596 Location: Brighton
Posted: Mon Aug 26, 2019 6:56 pm Post subject:
I just pulled this off our website to give you an idea indy v OPC ...
997 (Gen 2)
(2008 - 2012)
20,000 miles - £225.00
40,000 miles - £320.00
60,000 miles with spark plugs- £510.00
Brake Fluid change - £65.00
All plus vat .
If you want to only use OPC then that's fine .. i just wanted to point out .. after 10 years at an OPC , so the same person doing the same job ..
Imho .. all Indys are the same as mine .. well i hope .
I'm afraid fixed price at an OPC seems to be optional .. if they don't want to do it then they don't .. they are after all just Franchises run by Accountants . _________________ .
My Daughter's Crowdfunding has hit the target .
Thank you all so Very much .
She's not going until july 2020 though .
7pm - 9pm
Now At An Indy.
takeflight Newbie
Joined: 28 Nov 2017 Posts: 32
Posted: Mon Aug 26, 2019 7:21 pm Post subject:
Please don’t take this as disrespectful, imho a good Indy stamp in your book will not effect the value and as you said you don’t intend selling, alternatively do the job yourself, kept the parts receipt and enjoy getting to really know your car, at least you will know the jobs done.
DeMort, never met the man, to far away for me to use unfortunately, but from his posts and how helpful and knowledgeable he is, I for one would use him any day over any OPC.
MattyR Hockenheim
Joined: 21 Sep 2015 Posts: 686 Location: Somewhere Nr Tunbridge Wells, Kent
Posted: Mon Aug 26, 2019 10:18 pm Post subject:
It’s a bit of a bop from Surrey way (where I am assuming you are based?) but, as DeMort knows, I am a fan of Tonbridge, Kent OPC. They do the fixed price servicing and I got 10% off for some repairs they quoted for. Good knowledge as I quizzes them on a few items of general knowledge and they came up trumps
Book it in far enough in advance and they’ll sort you with a squint inducing Macan in either Mamba Green or Miami Blue. I had the green offering and a passer asked why such a lovely car was wrapped in such a hideous colour I promptly told them it was a courtesy car and thus not my choice of paint which wiped the smart ar#e look off their face. _________________ Atlas Grau on Ocean Blue Gen 2 997 C2 Carrera
Sold: Aventura Grün 993 C2 Carrera
C4Silver Spa-Francorchamps
Joined: 14 Aug 2019 Posts: 273
Posted: Mon Aug 26, 2019 11:05 pm Post subject:
I’ve just bought a 997.1 and as it has only ever had OPC I intended keeping it that way, it’s fairly low on mikes and has had the structured maintenance lavished upon it as well as plenty of other work inc battery, tyres, brakes, clutch, coolant pipes, exhaust nuts bolts, All receipts show work and prices which are staggering......
I was quoted £1250 for a major service at OPC against £370 at an Indie ?
Needless to say the indie won that little battle and in all fairness did a cracking job, I will drop my own oil in the interim but use these guys for MOT and service work, although they did quote for NSF Coffin arm and strut top which I thought was severe ?
I would also like to visit Precision Porsche and have De Mort sprinkle his magic upon my vehicle but as has been said, logistics for me make it nigh on impossible l. Maybe we should chip in and buy him a van, have our own mobile master Tech
Last edited by C4Silver on Tue Aug 27, 2019 7:34 am; edited 2 times in total
me&my997 Monza
Joined: 23 Mar 2019 Posts: 152 Location: Lancashire
Posted: Tue Aug 27, 2019 5:30 am Post subject:
C4Silver wrote:
I’ve just bought a 997.1 and as it has only ever had OPC I intended keeping it that way, it’s fairly low on mikes and has had the structured maintenance lavished upon it as well as plenty of other work inc battery, tyres, brakes, clutch, coolant pipes, exhaust nuts bolts, All receipts show work and prices which are staggering......
I was quoted £1250 for a major service at OPC against £370 at an Indie ?
Needless to say the indie won that little battle and in all fairness did a cracking job, I will drop my own oil in the interim but use these guys for MOT and no service work, although they did quote for NSF Coffin arm and strut top which I thought was severe ?
I would also like to visit Precision Porsche and have Baz sprinkle his magic upon my vehicle but as has been said, logistics for me make it nigh on impossible l. Maybe we should chip in and buy him a van, have our own mobile master Tech
Just to break that down a lttle , assuming yours is a C4 & that its the 12yr big service ?
If so then £370 really doesn't sound like enough to carry out all the tasks done in that 12 yrs service .
I'm not for a minute saying its good value at £1250 but it covers pretty much every serviceable item & supposedly includes a inspection on all rubbers/gaskets/linkages etc ( ie - they look for other add on work to do )
Id have expected a half decent indy to be charging £600/£750 for that service so worth checking exactly what they did for it _________________ 964 C2 / sold in haste - 2010
996 C2 / bought in haste - 2011
997 C4 / back in the game - 2019
http://911uk.com/files/dsc_5307_2_764.jpg
I switched from Gudford to Brooklands on the basis that Brooklands DID adhere to the fixed price servicing whereas Guildford made up their own prices. It's annoying if they no longer do this.
I'd like to keep the opc service stamps so in March I'll be phoning around the OPCs to get the best prices for a service. Any additional work will be done by an indy.
OP, you must be near me, whereabouts are you based? There are a few good indies nearby that I could recommend. _________________ Current: 997.2 C2S, Audi TTS mk3
Previous: Cayman 987.1, Audi TT mk1 , BMW e46
C4Silver Spa-Francorchamps
Joined: 14 Aug 2019 Posts: 273
Posted: Tue Aug 27, 2019 7:12 am Post subject:
[quote=
Just to break that down a lttle , assuming yours is a C4 & that its the 12yr big service ?
If so then £370 really doesn't sound like enough to carry out all the tasks done in that 12 yrs service .
I'm not for a minute saying its good value at £1250 but it covers pretty much every serviceable item & supposedly includes a inspection on all rubbers/gaskets/linkages etc ( ie - they look for other add on work to do )
Id have expected a half decent indy to be charging £600/£750 for that service so worth checking exactly what they did for it [/quote]
I know what your saying, the £370 covered Oil, Filter, plugs, pollen and air filter, wheels off, bolts sprayed silver with a few coats in between working on the car, brake hubs sprayed Matt grey, nice touch I thought....... an attack of the underside with a pry bar on suspension components, gaiters etc.
A full report was given verbally at the time and then written up, as I say the front coffin arm has minimal play in it and the strut top too has a slight movement . Not enough to warrant changing yet. All rubber coolant hoses and even the exhausts bolts were checked but have all been changed recently before I purchased.
The mechanics report verbally...... prob the nicest example they’ve had in a long time ? It’s clearly a well looked after car. Not be me at that point but that is on going.
I Paid extra for the belt, it has had one but I changed it for my own peace of mind, they were in there any way for air filter so was a no brained, X3 coil packs as they were cracked, same as belt they were in there for the plugs so all I got was the cost of the plugs no Labour and shiny heat shields for coils,
air con was disinfected and also re gassed another extra.
Tyres checked, all doors seals, engine cover front compartment all seals wiped with protectant, hinges sprayed, all in all a good 3 hours work and I’m not sure there was anything more he could have been done except the diff oil which I asked them to leave.
The car will be kept by myself and maintained regardless of cost, in my ownership it was never going to go back an OPC for little jobs like a battery swap on it or a wiper blade as it has done in the past, the umbilical chord had to be severed at some point and in all honesty and despite what the general consensus is on main dealer franchised stamps in a book..... I’m not all that impressed with their work and for me a good independent specialist is as much as I need for this car.
I do have other cars so this isn’t my main daily driver, they are at main dealers and one is a Cayenne, so I am aware of their workmanship,
G2 Albert Park
Joined: 26 Oct 2015 Posts: 1536
Posted: Tue Aug 27, 2019 8:21 am Post subject:
nigel99 wrote:
I switched from Gudford to Brooklands on the basis that Brooklands DID adhere to the fixed price servicing whereas Guildford made up their own prices. It's annoying if they no longer do this.
I'd like to keep the opc service stamps so in March I'll be phoning around the OPCs to get the best prices for a service. Any additional work will be done by an indy.
OP, you must be near me, whereabouts are you based? There are a few good indies nearby that I could recommend.
I switched from Guildford to Portsmouth after you mentioned also having issues at Guildford on pricing. Guildford were given the option to compete and they declined to move so no more business for them.
It’s a bit further for me but courtesy cars always provided or there is a collection service available.
New regime is OPC for stamps and Precision for everything else. Worth the hour each way 👍
MarkGolf Imola
Joined: 13 Nov 2012 Posts: 796 Location: S.London
Posted: Tue Aug 27, 2019 8:45 am Post subject:
I opted away from OPC's on my 997.1. It now has 33k miles but I stopped OPC at 28k. I did have to think about it as the mileage was so low, a full OPC stamped booked looks nice for the next owner but realistically, it makes no difference other than the book looking pretty.
I saved money by going to an Indie and got a warmer feeling there. I did try to give OPC Guildford a go but they were very robotic, no cuddles, just 1 in, 1 out, gimme your money..
Agree, just keeping it up there on the off chance that it will increase re sale values is counter productive in my opinion, if it were a 991 I’d be in there no questions.
JNW65 Newbie
Joined: 06 Feb 2019 Posts: 5 Location: Flintshire
Posted: Tue Aug 27, 2019 11:44 am Post subject:
These are the opc’s who offer fixed price services. Got mine booked in for a 10 year at Wilmslow next week, quoted me £525.00
Participating Centres
At participating Porsche Centres, you can be assured of premium quality servicing with scheduled maintenance tasks, all conducted by Porsche-trained Technicians using Porsche Genuine Parts which come with a two-year warranty as standard. And with our clear service pricing, you always know what to expect. Find your nearest participating Centre below:
Porsche Centre Belfast
90 Sydenham Road, Belfast BT3 9DJ
028 9038 9999 info@porschebelfast.co.uk
Porsche Centre Bolton
Manchester Road Bolton BL3 2RJ
01204 559 911 info@porschebolton.co.uk
Porsche Centre Bournemouth
282-284 New Road Ferndown BH22 8ER
01202 897 688 info@porschebournemouth.co.uk
Porsche Centre Bristol
The Paddock, Cribbs Causeway Bristol BS10 7UH
0117 900 2911 info@porschebristol.co.uk
Porsche Centre Cardiff
Link Park, Penarth Road Cardiff CF11 8TW
02920 350 911 info@porschecardiff.co.uk
Porsche Centre Chester
Cheshire Oaks Cheshire CH65 9LF
0151 373 4899 info@porschechester.co.uk
Porsche Centre Edinburgh
4 Oversman Road Edinburgh EH15 3BZ
0131 657 8220 info@porscheedinburgh.co.uk
Porsche Centre Exeter
Matford Park Road Exeter EX2 8FD
01392 822 800 info@porscheexeter.co.uk
Porsche Centre Glasgow
9 Rocep Way, Braehead Renfrew PA4 8XT
0141 8856 911 info@porscheglasgow.co.uk
Porsche Centre Kendal
Longpool, Kendal Cumbria LA9 6BX
01539 724331 info@porschekendal.co.uk
Porsche Centre Leeds
The Boulevard, City West Business Park Leeds LS12 6BG
0113 389 0600 info@porscheleeds.co.uk
Porsche Centre Leicester
Fletton Close, Thurmaston Lane Leicester LE4 9LP
01162 764488 info@porscheleicester.co.uk
Porsche Centre Mid-Sussex
Innovation Drive, York Road Burgess Hill RH15 9TW
01444 242911 info@porschemidsussex.co.uk
Porsche Centre Newcastle
Silverlink Park, Wallsend Newcastle upon Tyne NE28 9ND
0191 295 1234 info@porschenewcastle.co.uk
Porsche Centre Nottingham
Electric Avenue, Riverside Retail Park Queens Drive NG2 1RS
0115 986 0911 info@porschenottingham.co.uk
Porsche Centre Perth
Tweed Place Perth PH1 1TJ
01738 230 700 info@porscheperth.co.uk
Porsche Centre Portsmouth
Lakeside Business Park, Western Road Portsmouth PO6 3PQ
02392 212 350 info@porscheportsmouth.co.uk
Porsche Centre Preston
Centenary House, Watery Lane Preston PR2 1QJ
01772 911911 info@porschepreston.co.uk
Porsche Centre Sheffield
Sheffield Road, Meadowhall Sheffield S9 2FZ
0114 256 4455 info@porschesheffield.co.uk
Porsche Centre Silverstone
Old Tiffield Road, Towcester Northamptonshire NN12 6PF
01327 355911 info@porschesilverstone.co.uk
Porsche Centre Solihull
Highlands Road, Solihull B90 4GT
0121 745 9911 info@porschesolihull.co.uk
Porsche Centre South London
Edgington Way Sidcup DA14 5BN
020 3792 0894 info@porschesouthlondon.co.uk
Porsche Centre Sutton Coldfield
Coleshill Road
Sutton Coldfield B75 7AX
0121 378 5800 info@porschesuttoncoldfield.co.uk
Porsche Centre Swindon
Frankland Road, Blagrove Swindon SN5 8YG
01793 615 888 info@porscheswindon.co.uk
Porsche Centre Teesside
Wellington Court, Preston Farm Business Park Stockton-On-Tees TS18 3TA
01642 939439 info@porscheteesside.co.uk
Porsche Centre Tewkesbury
Shannon Way, Ashchurch Tewkesbury GL20 8ND
01684 212 911 info@porschetewkesbury.co.uk
Porsche Centre Tonbridge
Brook Farm, Five Oak Green Road Tonbridge TN11 0QN
01732 361222 info@porschetonbridge.co.uk
Porsche Centre Wilmslow
Stratstone House, Wilmslow Road Wilmslow Cheshire SK9 3HW
01625 522222 info@porschewilmslow.co.uk
Porsche Centre Wolverhampton
Stafford Road Wolverhampton WV10 7ER
01902 397 911 info@porschewolverhampton.co.uk
Supersport Mike Newbie
Joined: 08 Mar 2013 Posts: 35 Location: Buckingham
Posted: Tue Aug 27, 2019 2:50 pm Post subject:
I use an indy in Brackley spot on work and honest.....and you know that an OPC wont just service it they will find a shed load wrong with it and suddenly you bill will double...……………...
deMort Dijon
Joined: 21 Mar 2015 Posts: 7596 Location: Brighton
Posted: Tue Aug 27, 2019 6:18 pm Post subject:
Tonbridge is one OPC i've heard nothing but good things about as MattyR said and one we use for parts on a daily basis .
I'm afraid a lot of OPC,s and the mechanics are now distant from the service advisors .. it's a computer report ( VHC ) thats sent direct to parts to price and then onto the service advisor .. there is no talking between the mechanic and the service advisor .
We mechanics flag things as yellow , advise and red .. its broken or needs urgent attention ..
The service advisors tend to try and sell anything yellow and red ..
yellow .. to me means advise .. often im trying to tell you this part will need replacing next service so be aware of that .. erm ...
That's 2 years away .
Hence at an OPC you tend to get a " list " ..
Indys are a bit more sensible .. i hope .. and will explain what actually needs doing now and why .
My advise .. always ask to speak to the mechanic .. that will certainly throw them .. and the mechanic !! .. he will be honest though .
I'll also advise my old OPC .. Mid-Sussex .. some fine mechanics there .. just ask for certain mechanics to work on your car as i know some that are far better than i will ever be or dream of being .. pm me for details if needed . _________________ .
My Daughter's Crowdfunding has hit the target .
Thank you all so Very much .
She's not going until july 2020 though .
7pm - 9pm
Now At An Indy.
chunkymonkey1982 Newbie
Joined: 19 Jun 2017 Posts: 23
Posted: Sat Aug 31, 2019 12:05 pm Post subject:
Hi All, thanks for the advice, I have booked the car for its service at the South London OPC for 525 and they will provide a courtesy car. When I was a average joe looking for a 911 I wanted one with OPC service history, now having been on this forum I am more knowledgeable and can see that indys are great too and do know their stuff. Only issue is that if I wanted to sell, there are more average joes than informed buyers. For that reason only ive decided to go with the OPC service.
I will probably get parts replaced as their wear out at a Indy or do the work myself.
DeMort and Precision would be top of the list on Indys
I had this same 'dilemma' last month. My Turbo needed it's 4 yearly service, which includes a plug change and as we all know this is very time consuming.
As my car has all OPC stamps and as it is after all classed as a Supercar, I thought it was pretty much a no brainer that keeping the Porsche stamp was more important than saving £400 or thereabouts.
When I bought the car the first thing I asked was does it have a full Porsche history and it did, so I bought it.
Now please don't take this the wrong way and I know some will but when I see people cutting corners on servicing and maintenance a little alarm bell starts ringing and I ask myself what else have they scrimped on to save money.
You also have to factor in the car you have and it's value in the market place. Obviously a 97,000 mile C2 that's 12 years old isn't going to lose much, if anything in value by going to a reputable indy but a high end car is.
My only criticism of the OPC service is that during my cars visit I received a phone call form the lady in the service dept. She had quite a serious tone and told me of a number of problems that had been found and must be fixed.
1. A nail in my rear tyre, no problem I said just get it repaired. Oh we don't repair we fit a new tyre, oh well in that case leave it. Turns out it was actually a small piece of metal that had got pushed into the tread, I removed it and it had only gone in 2mm so no damage to the carcass and no flat. Saved £300.
2. A leak with misting on the turbo pipe and if we remove the pipe it will break as it has a crack in it. Which pipe I asked, the low pressure side or the high pressure side, this stumped her so she handed me over to the mechanic. Actual problem was the low pressure pipe that comes down to the inlet of the turbo unit, it had a crack in the fixing lug not in the actual pipe. So I asked how can it be leaking out ward as stated if it's the low pressure side, surely it would draw air in not out! Mechanic agreed to change the O ring, for free! and see if it was okay, it was. Saved £350 + vat
3. Condenser leak on AC, well not so much an actual hissing leak but what looked like the start of a leak, So I asked what's the pressure showing on the diagnostic, turns out it was at the factory pressure which I 'think' is nearly 6 bar. So no leak then? Err well it's just to let you know that it may go in the future. Saved £650 + vat.
Now if I wasn't mechanically minded and hadn't had my car to bits on a number of occasions I would have probably said go ahead and fix those items, so I would have had my pants taken down for an extra £1000.
I know they are at liberty to 'warn' you of problems but they do tend to come on strong with the 'urgent must be fixed' phone call. _________________ 997 Turbo Gen 2
997 Turbo Tiptronic S
Porsche 968 Coupe 1992
Porsche 928 S4
Porsche 911 3.2 Carrera 1985
deMort Dijon
Joined: 21 Mar 2015 Posts: 7596 Location: Brighton
Posted: Sat Aug 31, 2019 4:52 pm Post subject:
I'll just add .. i'm always happy to watch the vhc video you get and give my comments .. can be done via PM if needed for anyone Not mechanically minded
I prefer the fix it when its broke approach and advise if not .
OPC or Indy is fine by me .. they both have their good and bad points to be fair . _________________ .
My Daughter's Crowdfunding has hit the target .
Thank you all so Very much .
She's not going until july 2020 though .
7pm - 9pm
Now At An Indy.
All times are GMT - 12 Hours
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I promptly told them it was a courtesy car and thus not my choice of paint which wiped the smart ar#e look off their face. 
)
