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INWB
Monza


Joined: 02 May 2016
Posts: 218
Location: Leicestershire


PostPosted: Sun Mar 31, 2019 7:26 pm    Post subject: Wheel Refurb - any recommendations (E Mids pref) Reply with quote

My turbo alloys are lovely and the fronts are near perfect. However, since I bought the car it has always bugged me that the inside rim is a disaster of wheel weights and paint that has faded. Whoever refurbed them last also didn't use the stock colour.

I am sending the car in for a bit of a spray and think it may be nice to do the wheels at the same time.

What I am after is the same colour they came out of the factory with. Can anyone recommend a company? E Mids or ones that will deliver them back to me.

Ta.
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2003 Manual 996 C4S Midnight Blue
 
  
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cheshire911
Estoril


Joined: 10 Jun 2012
Posts: 3846



PostPosted: Sun Mar 31, 2019 9:38 pm    Post subject: Reply with quote

https://www.chartwells.net/services/

Porsche approved. Your wheels will be in good hands and they will give you a courtesy car whilst yours are being done.

Alternatively, try the nearest branch of The Wheel Specialists - but no courtesy car. https://www.thewheelspecialist.co.uk/locations/nottingham/
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MisterCorn
Dijon


Joined: 08 Jan 2011
Posts: 7227
Location: Nottingham, England

2004 Porsche 996 Turbo

PostPosted: Sun Mar 31, 2019 9:41 pm    Post subject: Reply with quote

Chris at Excel is always worth a word. If he does it you know it will be right.

MC
 
  
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Paynewright
Monza


Joined: 17 Apr 2018
Posts: 204
Location: Nr Lutterworth Leics


PostPosted: Mon Apr 01, 2019 8:21 am    Post subject: Reply with quote

I’ve used Alloy Wheel Refurbishment UK for two sets now (911 & Skoda Superb) and been very pleased. Can also do repairs / straightening. They are at Binley Woods Coventry. Picked the Skoda up Saturday - £315 incl fitting 4 new tyres I supplied. You can leave the car or just take the wheels in.

They use a 3 stage process - baked base coat, painted colour of your choice, baked clearcoat.

They had 150+ wheels awaiting refurb when I was there on Saturday!

Ian
 
  
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Peter B
Nürburgring


Joined: 18 Aug 2003
Posts: 472
Location: United Kingdom


PostPosted: Mon Apr 01, 2019 10:24 am    Post subject: Reply with quote

+1 for Chris at Excel.
Don't even need to get your hands dirty - he does the whole service and checks the finished job. I've heard he uses a n other to do the work and acts as an intermediary but his prices are still very competitive.
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cheshire911
Estoril


Joined: 10 Jun 2012
Posts: 3846



PostPosted: Mon Apr 01, 2019 11:07 am    Post subject: Reply with quote

Peter B wrote:
+1 for Chris at Excel.
Don't even need to get your hands dirty - he does the whole service and checks the finished job. I've heard he uses a n other to do the work and acts as an intermediary but his prices are still very competitive.


Correct. He sub-contracts the work to Lepsons in Kent. At least he did back in 2015 when he did mine.
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INWB
Monza


Joined: 02 May 2016
Posts: 218
Location: Leicestershire


PostPosted: Mon Apr 01, 2019 5:04 pm    Post subject: Reply with quote

Many thanks all - will give them a call and make a decision.
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MisterCorn
Dijon


Joined: 08 Jan 2011
Posts: 7227
Location: Nottingham, England

2004 Porsche 996 Turbo

PostPosted: Mon Apr 01, 2019 9:05 pm    Post subject: Reply with quote

Chris has done a couple of sets of wheels for me. One set had a problem over a year after he did the work. I mentioned it to him more for information than anything as it was so long ago. He came round to my house, took the wheels away and did them again. His levels of customer service are simply amazing.

MC
 
  
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kurlykris
Magny-Cours


Joined: 30 Jun 2014
Posts: 2524
Location: Warwickshire


PostPosted: Mon Apr 01, 2019 10:59 pm    Post subject: Reply with quote

MisterCorn wrote:
Chris has done a couple of sets of wheels for me. One set had a problem over a year after he did the work. I mentioned it to him more for information than anything as it was so long ago. He came round to my house, took the wheels away and did them again. His levels of customer service are simply amazing.

MC


Yeah PeterS kerbed one of his wheels after an Exel refurb and Chris wasn`t happy with the other 3, so he took them away and refurbed the lot again for the price of 1 Grin

I have had 2 sets refurbed by ChrisW and they are still top notch after 4+ years Thumb
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apollokre1d
Sepang


Joined: 06 Nov 2012
Posts: 2984
Location: United Kingdom


PostPosted: Tue Apr 02, 2019 3:21 am    Post subject: Reply with quote

Another shout for Chris, can’t fault his work or customer service.
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cheshire911
Estoril


Joined: 10 Jun 2012
Posts: 3846



PostPosted: Wed Apr 03, 2019 12:35 pm    Post subject: Reply with quote

MisterCorn wrote:
Chris has done a couple of sets of wheels for me. One set had a problem over a year after he did the work. I mentioned it to him more for information than anything as it was so long ago. He came round to my house, took the wheels away and did them again. His levels of customer service are simply amazing.

MC


His customer service standard must have improved since my experience in 2015.
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T8
General
General


Joined: 29 Jun 2010
Posts: 15997
Location: Kent


PostPosted: Wed Apr 03, 2019 5:23 pm    Post subject: Reply with quote

cheshire911 wrote:
MisterCorn wrote:
Chris has done a couple of sets of wheels for me. One set had a problem over a year after he did the work. I mentioned it to him more for information than anything as it was so long ago. He came round to my house, took the wheels away and did them again. His levels of customer service are simply amazing.

MC


His customer service standard must have improved since my experience in 2015.


eh!

I've heard dozens, if not hundreds, of excellent experiences that match my own. This is the first hint that I've heard of one to the contrary.
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TonyC911
Nürburgring


Joined: 06 Jun 2016
Posts: 375
Location: High Wycombe


PostPosted: Wed Apr 03, 2019 6:30 pm    Post subject: Reply with quote

apollokre1d wrote:
Another shout for Chris, can’t fault his work or customer service.


Agree

I wouldn't use anyone else! My wheels are still pristine 3 years on! thumbsup
 
  
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Magic919
Suzuka


Joined: 05 Jun 2013
Posts: 1247
Location: Berkshire


PostPosted: Wed Apr 03, 2019 7:28 pm    Post subject: Reply with quote

I dealt directly with Lepsons and would do the same again.
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cheshire911
Estoril


Joined: 10 Jun 2012
Posts: 3846



PostPosted: Wed Apr 03, 2019 9:01 pm    Post subject: Reply with quote

T8 wrote:
cheshire911 wrote:
MisterCorn wrote:
Chris has done a couple of sets of wheels for me. One set had a problem over a year after he did the work. I mentioned it to him more for information than anything as it was so long ago. He came round to my house, took the wheels away and did them again. His levels of customer service are simply amazing.

MC


His customer service standard must have improved since my experience in 2015.


eh!

I've heard dozens, if not hundreds, of excellent experiences that match my own. This is the first hint that I've heard of one to the contrary.


I'm happy to share my experience with you Terry by a phone call via PM exchange of phone number. I can assure you, I am not the only person to have a different experience to the dozens if not hundreds of excellent experiences that match your own. No business can please all its customers all of the time. That is a fact.
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T8
General
General


Joined: 29 Jun 2010
Posts: 15997
Location: Kent


PostPosted: Wed Apr 03, 2019 9:50 pm    Post subject: Reply with quote

cheshire911 wrote:
T8 wrote:
cheshire911 wrote:
MisterCorn wrote:
Chris has done a couple of sets of wheels for me. One set had a problem over a year after he did the work. I mentioned it to him more for information than anything as it was so long ago. He came round to my house, took the wheels away and did them again. His levels of customer service are simply amazing.

MC


His customer service standard must have improved since my experience in 2015.


eh!

I've heard dozens, if not hundreds, of excellent experiences that match my own. This is the first hint that I've heard of one to the contrary.


I'm happy to share my experience with you Terry by a phone call via PM exchange of phone number. I can assure you, I am not the only person to have a different experience to the dozens if not hundreds of excellent experiences that match your own. No business can please all its customers all of the time. That is a fact.


Noted Amit, but no need, ta.
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ex 2002 Seal Grey 996.2 C4 Tiptronic
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cableguy
Watkins Glen


Joined: 10 Sep 2007
Posts: 2030
Location: North Yorkshire


PostPosted: Wed Apr 03, 2019 10:01 pm    Post subject: Reply with quote

Another vote for Chris at Exel, particularly if yours are Hollow Spokes as the process and QC is often overlooked by your average wheel refurbisher.

C.
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pzero
General
General


Joined: 18 Jul 2010
Posts: 5454
Location: London


PostPosted: Wed Apr 03, 2019 10:24 pm    Post subject: Reply with quote

cheshire911 wrote:
T8 wrote:
cheshire911 wrote:
MisterCorn wrote:
Chris has done a couple of sets of wheels for me. One set had a problem over a year after he did the work. I mentioned it to him more for information than anything as it was so long ago. He came round to my house, took the wheels away and did them again. His levels of customer service are simply amazing.

MC


His customer service standard must have improved since my experience in 2015.


eh!

I've heard dozens, if not hundreds, of excellent experiences that match my own. This is the first hint that I've heard of one to the contrary.


I'm happy to share my experience with you Terry by a phone call via PM exchange of phone number. I can assure you, I am not the only person to have a different experience to the dozens if not hundreds of excellent experiences that match your own. No business can please all its customers all of the time. That is a fact.


Another vote for Exel Wheels*. I have nothing other than a positive experience, be it customer service or quality of work.
Of course, picking up on the point raised above, yes, it is impossible to please all the customers all of the time.
Some customers have an off day too.

* pedant's note - it's Exel rather than Excel.
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cheshire911
Estoril


Joined: 10 Jun 2012
Posts: 3846



PostPosted: Thu Apr 04, 2019 7:47 am    Post subject: Reply with quote

It is a fact that no business can satisfy all its customers all of the time. What stands out (positively or negatively) is how a business handles a situation when the satisfaction standard is not met.

The task of wheel refurb is not differentiated. It is the package of service before, during and after the refurb that makes it marketable where my experience drove me to find good alternatives. My posts simply highlight there are good alternatives in service to consider. It's then down to personal choice for the customer.
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