Have Porsche sacrificed holding parts to serve the 100,000’s of 911 owners (and other models) in the pursuit of profit?
What parts are people outstanding? What has been the delay? What have been the excuses offered? And so on.
Please post your experiences below, with as much detail as possible.
Myself and 911UK will take care of the rest
Trust me, I’m like dog with a bone.
EDIT, to replace ‘dig’ _________________ “Forum signatures with quotes from famous people is a form of pretentiousness beyond compare, Sir!” Abraham Lincoln in conversation with Groucho Marx.
997.1 turbo man
Ex 997.1 turbo tip S, 996.2 turbo tip S, 996.1 C2 man
Last edited by New997buyer on Thu Sep 13, 2018 8:40 pm; edited 1 time in total
ragpicker Estoril
Joined: 14 Apr 2013 Posts: 3832 Location: North East England
Posted: Thu Sep 13, 2018 6:49 pm Post subject:
Other than the thread you've quoted I know of a few other instances where people are waiting for parts and have been for some time.
My indy was also telling me yesterday of customers with older cars (993/64) who have been waiting for bits for a long time.
Personally, I think its an entirely unsatisfactory situation if people are being left to wait for months. I would expect a delay if a car isn't a current model, but to be left for months on end is terrible.
I would think if you looked closely you would find shortages in all sorts of parts. Try finding a new high pressure power steering hose for a 9*6 - no chance, weeks to wait for it.
I have on here in recent months read of issues getting OE windscreens , I was told by the OPC that they had grabbed me the last PAX window regulator from Germany.
Some of the out of stock threads are a bit missleading eg 997 sport steering wheel on back order but in truth it will never come back into stock as it was superceeded by a 991 part number for exactily the same part. _________________ 911 Owners,Some Invest In The Future,
Others Enjoy The Moment Today.
New997buyer Yas Marina
Joined: 17 Oct 2010 Posts: 8998
Posted: Thu Sep 13, 2018 8:42 pm Post subject:
So to help with the data collection perhaps provide:
Model
Year
Part
Wait time
Anything else helpful/useful
_________________ “Forum signatures with quotes from famous people is a form of pretentiousness beyond compare, Sir!” Abraham Lincoln in conversation with Groucho Marx.
997.1 turbo man
Ex 997.1 turbo tip S, 996.2 turbo tip S, 996.1 C2 man
MisterCorn Long Beach
Joined: 08 Jan 2011 Posts: 6592 Location: Nottingham, England
3 years ago I needed some diff. pinion gears for my 996. Rose passion (in France) took my order and money only to contact me a week later saying they didn't have the parts and the wait was indefinite (also all the American parts dealers said the same). I contacted Wilmslow OPC who told me 3 weeks if I was lucky. I then contacted Bolton OPC and they responded with no problem, we'll have them in 2 days. When I went to collect I explained to them about the shortage and they just said they couldn't understand the problem. They just put the order in and the main warehouse sent them out. I'm convinced half the time the people ordering the parts don't know what they're doing.
Trying to get cruise control retro fitted was a similar experience with Indy's & OPC saying it wasn't possible to fit on my model. 2 days later RPM in Leeds had me booked in and fitted it.
Mt PSE has stopped PSE'ing so i need 2valve thingymbobbys.
My local indy has tried everywhere and cant find any
2007 997 C4s _________________ 944 22 years ago.
Now a 997.1 C4S Cabby with lots of toys..........
Whats not to love!!
kas750 Reims
Joined: 31 Mar 2013 Posts: 4268 Location: Chorley lancashire
Despite the odd delay on parts the back up for the older models by Porsche is pretty much unrivalled.
I waited 6 months for an original instruction manual but that was for a 36 year old 924.
Try to order a manual for an Escort RS2000 from Ford and watch the puzzled look on the parts managers face..
Magic919 Österreich
Joined: 05 Jun 2013 Posts: 969 Location: Berkshire
Posted: Fri Sep 14, 2018 6:59 pm Post subject:
Design911 have usually had PSE actuators when OPC were dry. _________________ 997.2 C2S PDK
997.2 C4S PDK
Millsy71 Silverstone
Joined: 14 Nov 2017 Posts: 115 Location: TOON
Posted: Fri Sep 14, 2018 8:53 pm Post subject:
Magic919 wrote:
Design911 have usually had PSE actuators when OPC were dry.
Says he’s tried Them as well , nowt!! _________________ 944 22 years ago.
Now a 997.1 C4S Cabby with lots of toys..........
Whats not to love!!
New997buyer Yas Marina
Joined: 17 Oct 2010 Posts: 8998
Posted: Sun Sep 16, 2018 12:10 pm Post subject:
alex yates wrote:
3 years ago I needed some diff. pinion gears for my 996. Rose passion (in France) took my order and money only to contact me a week later saying they didn't have the parts and the wait was indefinite (also all the American parts dealers said the same). I contacted Wilmslow OPC who told me 3 weeks if I was lucky. I then contacted Bolton OPC and they responded with no problem, we'll have them in 2 days. When I went to collect I explained to them about the shortage and they just said they couldn't understand the problem. They just put the order in and the main warehouse sent them out. I'm convinced half the time the people ordering the parts don't know what they're doing.
Trying to get cruise control retro fitted was a similar experience with Indy's & OPC saying it wasn't possible to fit on my model. 2 days later RPM in Leeds had me booked in and fitted it.
Smoke n mirrors
These sorts of competence errors are interesting. I’m curious about the more systemic issues. Such as front diffs for 996 turbos / C4S, 997 turbo repair kits/housings, body panels or other such instances. The exact kind of shortage where a decision has been consciously made on profits over availability
_________________ “Forum signatures with quotes from famous people is a form of pretentiousness beyond compare, Sir!” Abraham Lincoln in conversation with Groucho Marx.
997.1 turbo man
Ex 997.1 turbo tip S, 996.2 turbo tip S, 996.1 C2 man
New997buyer Yas Marina
Joined: 17 Oct 2010 Posts: 8998
Posted: Sun Sep 16, 2018 12:13 pm Post subject:
kas750 wrote:
Despite the odd delay on parts the back up for the older models by Porsche is pretty much unrivalled.
I waited 6 months for an original instruction manual but that was for a 36 year old 924.
Try to order a manual for an Escort RS2000 from Ford and watch the puzzled look on the parts managers face..
On the ‘classic’ line up I’d agree that Porsche go the extra mile compared to others. Though when the tag line revolves on the 70% are still on the road claim you’d hope so. As mentioned above I’m more interested in deliberate starvation of parts for profit reasons or because of poor production scheduling. The thread that started this involved a a car under 10 years old _________________ “Forum signatures with quotes from famous people is a form of pretentiousness beyond compare, Sir!” Abraham Lincoln in conversation with Groucho Marx.
997.1 turbo man
Ex 997.1 turbo tip S, 996.2 turbo tip S, 996.1 C2 man
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