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Negative Review: Stratton Motor Co & Autowerke Norwich

Robertb said:
Sounds like astonishingly shoddy treatment from a dealer that is an Aston Martin and Lotus main agent.

I'm sure they'd be interested to hear about such poor customer service from one of their franchises.

I did hear they are no longer Aston but still cleverly use the logo etc due to their workshop? I'm not 100% but I think they still display the Aston logo on there showroom signage....a bit deceiving really in my eyes.
 
Glad your terrible saga is over.
I think you can trust 99% of the advertisers on this forum.
Don't let the bad experience turn you into a awkward customer, being over worried. That experience is very rare and should never have happened.
Ive always gone with my gut and ended up with a decent car.
Hope you find something great! :thumb:
 
BChivs said:
Robertb said:
Sounds like astonishingly shoddy treatment from a dealer that is an Aston Martin and Lotus main agent.

I'm sure they'd be interested to hear about such poor customer service from one of their franchises.

I did hear they are no longer Aston but still cleverly use the logo etc due to their workshop? I'm not 100% but I think they still display the Aston logo on there showroom signage....a bit deceiving really in my eyes.

Website clearly says they are an official franchise holder :bandit:
 
Just seen this thread, well done for sorting Ben :thumb:

If it was me and funds permitted, a Turbz would defo be in order now.

I would try and source the best example I could for circa £30k - there are a few out there trust me. Higher miles of course than the lovely miles C4S you had the troubles with but should be a fairly safe bet with the Mezger lump and any possible future appreciation.

You could then look back after a few years and console yourself that what you lost on the C4S you have gained and probably more on a Turbz - all the while having more fun driving it.

By comparison I have been lucky (so far) with mine but I live in fear of major failure and in hindsight was pretty ignorant to the common issues armed only with my limited IMSB knowledge at the time :frustrated:

GOOD LUCK MATE whatever you do and drop me a PM if you end up back in a porker bud, hope to see you around :thumbs:

PS. Fair play to you for naming and shaming and publishing your reg. As you know I am dealer based but it never fails to amaze me that these so called prestige dealers and specialists do not abide by the basic principals of consumer legislation choosing to bury their heads in the sand. Distance contract for starters and what retailer in their right mind sells a car with faults on the basis the customer sorts them?? Discount or no discount - irrelevant, we are the professionals! Shame on them, you shouldn't need a PPI if purchasing from a retailer especially main dealer/prestige franchise :x :x :x
If you haven't already done so Google Review, Facebook Review..
 
Sorry to hear about this.
I also had a bad experience with a Porsche specialist PPI. Not sure if I'm allowed to name and shame?!
 
JS1500 said:
I also had a bad experience with a Porsche specialist PPI. Not sure if I'm allowed to name and shame?!

If it's your personal experience and you stick to facts = No problem.

Please start your own thread though. :thumb:
 
JS1500 said:
Sorry to hear about this.
I also had a bad experience with a Porsche specialist PPI. Not sure if I'm allowed to name and shame?!

I dont understand why there is a reluctance to review car garages in a world where we practically review everything else, dont suffer in silence and dont follow the lead that PH has with their no name & shame policy in order to protect their advertising revenues

Review Policy & Guidelines
 
Robertb said:
BChivs said:
Robertb said:
Sounds like astonishingly shoddy treatment from a dealer that is an Aston Martin and Lotus main agent.

I'm sure they'd be interested to hear about such poor customer service from one of their franchises.

I did hear they are no longer Aston but still cleverly use the logo etc due to their workshop? I'm not 100% but I think they still display the Aston logo on there showroom signage....a bit deceiving really in my eyes.

Website clearly says they are an official franchise holder :bandit:

They may be authorised repairers :?
Main dealers who fail to meet showroom standards (tiled floor area, targets etc) can often remain authorised to carry out warranty repairs & service/parts supply if they still meet after sales standards.
 
C4-STORM said:
Just seen this thread, well done for sorting Ben :thumb:

If it was me and funds permitted, a Turbz would defo be in order now.

I would try and source the best example I could for circa £30k - there are a few out there trust me. Higher miles of course than the lovely miles C4S you had the troubles with but should be a fairly safe bet with the Mezger lump and any possible future appreciation.

You could then look back after a few years and console yourself that what you lost on the C4S you have gained and probably more on a Turbz - all the while having more fun driving it.

By comparison I have been lucky (so far) with mine but I live in fear of major failure and in hindsight was pretty ignorant to the common issues armed only with my limited IMSB knowledge at the time :frustrated:

GOOD LUCK MATE whatever you do and drop me a PM if you end up back in a porker bud, hope to see you around :thumbs:

PS. Fair play to you for naming and shaming and publishing your reg. As you know I am dealer based but it never fails to amaze me that these so called prestige dealers and specialists do not abide by the basic principals of consumer legislation choosing to bury their heads in the sand. Distance contract for starters and what retailer in their right mind sells a car with faults on the basis the customer sorts them?? Discount or no discount - irrelevant, we are the professionals! Shame on them, you shouldn't need a PPI if purchasing from a retailer especially main dealer/prestige franchise :x :x :x
If you haven't already done so Google Review, Facebook Review..

Cheers Brett mate :thumb:

I intend to continue looking for new pork unless something else comes up that ticks more boxes but I'm not sure that's possible! considered a few other offerings such as an R8, AMV8 etc. but it needs to have rear seats otherwise it will rarely get used. I wouldn't want to regularly take off out on my own and not spend time with my little boy.

I've got a few possibles at the moment. Another 996C4S which I'm viewing on the 16th, and a nice 997.2C2S manual. My head says the 997, heart says 996.

My old car I don't think sold. From what I can see it is still SORNED and hasn't been re-taxed which leads me to believe it's still sat in the hands of Stratton. Time will tell....these cars are not bought by every day buyers now, but almost always enthusiasts so I'm sure the car will reappear!
 
That 996 turbo posted in another thread is awesome and well worth the $$ IMHO.
 
alex yates said:
That 996 turbo posted in another thread is awesome and well worth the $$ IMHO.

Which Thread Alex?
 
BChivs said:
C4-STORM said:
Just seen this thread, well done for sorting Ben :thumb:

If it was me and funds permitted, a Turbz would defo be in order now.

I would try and source the best example I could for circa £30k - there are a few out there trust me. Higher miles of course than the lovely miles C4S you had the troubles with but should be a fairly safe bet with the Mezger lump and any possible future appreciation.

You could then look back after a few years and console yourself that what you lost on the C4S you have gained and probably more on a Turbz - all the while having more fun driving it.

By comparison I have been lucky (so far) with mine but I live in fear of major failure and in hindsight was pretty ignorant to the common issues armed only with my limited IMSB knowledge at the time :frustrated:

GOOD LUCK MATE whatever you do and drop me a PM if you end up back in a porker bud, hope to see you around :thumbs:

PS. Fair play to you for naming and shaming and publishing your reg. As you know I am dealer based but it never fails to amaze me that these so called prestige dealers and specialists do not abide by the basic principals of consumer legislation choosing to bury their heads in the sand. Distance contract for starters and what retailer in their right mind sells a car with faults on the basis the customer sorts them?? Discount or no discount - irrelevant, we are the professionals! Shame on them, you shouldn't need a PPI if purchasing from a retailer especially main dealer/prestige franchise :x :x :x
If you haven't already done so Google Review, Facebook Review..

Cheers Brett mate :thumb:

I intend to continue looking for new pork unless something else comes up that ticks more boxes but I'm not sure that's possible! considered a few other offerings such as an R8, AMV8 etc. but it needs to have rear seats otherwise it will rarely get used. I wouldn't want to regularly take off out on my own and not spend time with my little boy.

I've got a few possibles at the moment. Another 996C4S which I'm viewing on the 16th, and a nice 997.2C2S manual. My head says the 997, heart says 996.

My old car I don't think sold. From what I can see it is still SORNED and hasn't been re-taxed which leads me to believe it's still sat in the hands of Stratton. Time will tell....these cars are not bought by every day buyers now, but almost always enthusiasts so I'm sure the car will reappear!

... See you around hopefully 👍
 

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