Bluecat2015
New member
- Joined
- 5 Aug 2015
- Messages
- 33
Thought i would put this up to see if anyone else had any dealings with Porsche GB.
I own a 2008 Boxster S recently I noticed that on the offside rear light lens (being the all red version) that the silvering was starting to come off inside the lens on the horizontal surface near the top right of the lens. Looking at the other lens this appears to be starting to do the same.
Due to the age of the car and low mileage (30,000) I wrote to Porsche GB. They have come back stating that this is not a regular occurence and is likely to have been caused by an outside influence?
Both the lens are in perfect working condition, no cracks or damage no leaks and where they are sited in the rear boot make it impossible for them to be damaged by something in the boot etc. Regarding a goodwill gesture they have stated that as the car was purchased outside the Porsche centre network, and not having a full Porsche service history, the vehicle has no warranty and this is not a known manufacturing defect they have declined to help.
The car has been serviced every 2 years twice by main dealers most recently by Porsche Sheffield and twice by Porschtek. I was under the impression that manufacturers cannot swerve their responsibilities since the recent European directive on warranty and specialist service history. I have owned several porsches over the last 10 years and numerous other cars, and have never had this kind of problem with the rear lights.
Clearly as both lights are showing this fault this is not caused by an outside influence. I am considering a claim under merchantable quality as surely rear light lens should last more than 9 years particularly from such a brand as Porsche.
Has anyone else had similar problems and can Porsche just rule out any goodwill gesture if not all the services are by them, bearing in mind the last one was. Any helpful advice much appreciated
I own a 2008 Boxster S recently I noticed that on the offside rear light lens (being the all red version) that the silvering was starting to come off inside the lens on the horizontal surface near the top right of the lens. Looking at the other lens this appears to be starting to do the same.
Due to the age of the car and low mileage (30,000) I wrote to Porsche GB. They have come back stating that this is not a regular occurence and is likely to have been caused by an outside influence?
Both the lens are in perfect working condition, no cracks or damage no leaks and where they are sited in the rear boot make it impossible for them to be damaged by something in the boot etc. Regarding a goodwill gesture they have stated that as the car was purchased outside the Porsche centre network, and not having a full Porsche service history, the vehicle has no warranty and this is not a known manufacturing defect they have declined to help.
The car has been serviced every 2 years twice by main dealers most recently by Porsche Sheffield and twice by Porschtek. I was under the impression that manufacturers cannot swerve their responsibilities since the recent European directive on warranty and specialist service history. I have owned several porsches over the last 10 years and numerous other cars, and have never had this kind of problem with the rear lights.
Clearly as both lights are showing this fault this is not caused by an outside influence. I am considering a claim under merchantable quality as surely rear light lens should last more than 9 years particularly from such a brand as Porsche.
Has anyone else had similar problems and can Porsche just rule out any goodwill gesture if not all the services are by them, bearing in mind the last one was. Any helpful advice much appreciated