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997dean
Newbie


Joined: 03 Aug 2017
Posts: 4



PostPosted: Thu Aug 03, 2017 9:55 pm    Post subject: Windscreen scratches Reply with quote

Hi there,

Newbie here having been a long time lurker. I bought a 997.2 C4 recently and noticed that a previous owner had left it too long replacing the wiper blades and now I have loads of scratches along the whole arc of the wiper blade swipe and to make matters worse I used a car wash today and they managed the put three massive scratches on the windscreen right in my line of vision.
I haven't had to claim for windscreen damage on my insurance before so my questions are a) will I be entitled to a replacement windscreen with scratches only? b) would a claim for a replacement windscreen affect my premium next year? c) could damage like this be smart repaired?

And finally could you please recommend a good repair kit for one of the heated elements on my rear window?

Many thanks, Dean.
 
  
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T8
General
General


Joined: 29 Jun 2010
Posts: 12815
Location: Kent


PostPosted: Thu Aug 03, 2017 11:47 pm    Post subject: Reply with quote

Welcome to 911uk Dean. Thumb

I'd be very surprised if an insurance company would authorise a replacement windscreen just because it is scratched. A professional detailer or glass repair specialist should be able to polish most of them out.

If they did allow a claim it shouldn't affect your no claims bonus nor your renewal premium.

Good Luck
_________________
2007 Guards Red 997 Turbo Tiptronic
ex 2004 Polar Silver 996T Tiptronic
ex 2002 Seal Grey 996.2 C4 Tiptronic
ex 1978 Silver 924 Manual
 
  
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alex yates
Shanghai
Shanghai


Joined: 06 Mar 2014
Posts: 11020
Location: Lancashire

2000 Porsche 996 Carrera 4

PostPosted: Thu Aug 03, 2017 11:51 pm    Post subject: Reply with quote

I spoke to the local autoglass bloke a while back about mine seriously scratched. He told me to call the insurance and say is was chipped and when they send him round he would 'confirm' it needed replacing and fit a new one. Just need to make sure the window fitter is reading from your hymn sheet.

He also told me it wouldn't polish out as it was too deep and to get it out would leave an impression on the glass {like a ripple).
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2000 Manual 996 C4 Arctic Silver Convertible

 
  
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infrasilver
Fast & Furious
Fast & Furious


Joined: 04 Oct 2010
Posts: 7078
Location: East Midlands

2001 Porsche 996 Targa

PostPosted: Fri Aug 04, 2017 1:41 am    Post subject: Reply with quote

I had one replaced due to scratches and very fine chips from year of tiny marks and the insurance company were fine with that, I told them at night the screen glares with oncoming headlights, £60 later I had a new screen.
They wouldn't want you having a crash when you had told them the screen was defective and they decided not to replace the screen.
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Martian
Magny-Cours


Joined: 18 Mar 2009
Posts: 2699
Location: Bury St. Edmunds

2007 Porsche 997 Turbo

PostPosted: Fri Aug 04, 2017 1:44 am    Post subject: Reply with quote

alex yates wrote:
I spoke to the local autoglass bloke a while back about mine seriously scratched. He told me to call the insurance and say is was chipped and when they send him round he would 'confirm' it needed replacing and fit a new one......


Nice way to defraud an insurance company! what nooo
 
  
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digby
Trainee


Joined: 10 Dec 2010
Posts: 81



PostPosted: Fri Aug 04, 2017 7:14 am    Post subject: Reply with quote

If there is a doubt about them replacing it because of scratches then a crack is easy to induce......

on the subject of defrauding the insurance company - it could be argued that the insurers are committing fraud against the customer by allowing the windscreen replacement price scam to continue - the margins on screens are horrendously high - a price finally paid by the motorist of course.
 
  
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Ishay
Trainee


Joined: 28 Aug 2015
Posts: 65



PostPosted: Sun Aug 06, 2017 9:57 pm    Post subject: Reply with quote

Are 911 screens any different because I've had two now and both have had millions of tiny pockmarks and some scratches. I assumed it was coincidence but there seems to be a theme here. But glass is glass, right?
 
  
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cliffbase
Silverstone


Joined: 03 Apr 2017
Posts: 100



PostPosted: Mon Aug 07, 2017 6:22 am    Post subject: Reply with quote

CAR WASH??????!!!!!!!! nooo nooo nooo nooo nooo
 
  
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911TEL
Österreich


Joined: 29 Oct 2007
Posts: 927
Location: Inverness and Highlands

2011 Porsche 997 Turbo S

PostPosted: Mon Aug 07, 2017 10:00 am    Post subject: Reply with quote

cliffbase wrote:
CAR WASH??????!!!!!!!! nooo nooo nooo nooo nooo


I'd be willing to bet there are not too many owners on here that put there car through a car wash??!!

Yea or nae?
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Cayman GT4 Carmine red .. at last it gets the goodies it should have....
997 Gen 2 Turbo S Basalt Black -BBS CHR, Kline inconel exhaust, Polished Bliss air freshener...
Cayenne S diesel 850 N/ m torque!!!! Jet black
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alex yates
Shanghai
Shanghai


Joined: 06 Mar 2014
Posts: 11020
Location: Lancashire

2000 Porsche 996 Carrera 4

PostPosted: Mon Aug 07, 2017 10:02 am    Post subject: Reply with quote

Nae from moi.
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rabbitstew
Nürburgring


Joined: 21 Aug 2015
Posts: 427



PostPosted: Mon Aug 07, 2017 12:05 pm    Post subject: Reply with quote

I claimed for a new screen on my previous car. Although that got a massive crack in it from stonechip as I drove it home from the dealer id just bought it from. Doh. Insurance excess was £75 and I had to push for a genuine manufacturer screen rather than a generic replacement. Didnt affect my premium the following year.

My 997 got a stone chip in the screen last week. So anoying. So now I will have to check what my current insurer`s policy is and whether it can be fixed.
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2000 Ducati 996
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cliffbase
Silverstone


Joined: 03 Apr 2017
Posts: 100



PostPosted: Mon Aug 07, 2017 6:54 pm    Post subject: Reply with quote

911TEL wrote:
cliffbase wrote:
CAR WASH??????!!!!!!!! nooo nooo nooo nooo nooo


I'd be willing to bet there are not too many owners on here that put there car through a car wash??!!

Yea or nae?


Nae.

I accept that I am a little obsessed, but the only person I let clean my car is me!
 
  
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