Trumper112
Member
- Joined
- 20 Oct 2016
- Messages
- 16
Sent my GTS in for a service and a few minor cosmetic upgrades. Whilst changing a component they (minutely) scratched the gear surround . Straight on the phone to fess up and explain how and when it would be remedied.
After car home two other minor bits of damage discovered now sorted by them after several discussions.
I get that these things happen and boy is their car park manic but I have to say that they were professional. polite and a pleasure to deal with over the few weeks of interaction. Will most certainly continue to use them.
The key message is CHECK YOUR CAR BEFORE YOU TAKE IT AWAY. We are all busy people but it can save a lot of faff. Also take your own before and after photo's. Helps with the chats that follow.
Couldn't recommend them more highly.
After car home two other minor bits of damage discovered now sorted by them after several discussions.
I get that these things happen and boy is their car park manic but I have to say that they were professional. polite and a pleasure to deal with over the few weeks of interaction. Will most certainly continue to use them.
The key message is CHECK YOUR CAR BEFORE YOU TAKE IT AWAY. We are all busy people but it can save a lot of faff. Also take your own before and after photo's. Helps with the chats that follow.
Couldn't recommend them more highly.