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997.2 Engine problems and oil use

I am sure Hartech can manage the rebuild - and will end up a great outcome for you.

This will eventually narrow the spread between Gen 1 and Gen 2 prices, as clearly the Gen 2 is also vulnerable to engine problems.
 
Sorry to hear of your news, but glad to hear there was a reason for your concern and it was not normal. I would personally look at the rejection under sale of goods, etc and then buy another one, this time with full bore inspection.

The reason being is that a stripped rebuilt engine isnt as a good as an untouched one, I had mine rebuilt (10k) and it weeps oil from two places plus other things I dont want to go into.
 
Glen sorry to hear your news! You sound like you know what your doing! Just be fair but firm!

Good luck!
 
timm996 said:
The reason being is that a stripped rebuilt engine isnt as a good as an untouched one, I had mine rebuilt (10k) and it weeps oil from two places plus other things I dont want to go into.

Is this really true? Isn't it dependent on who did your rebuild, and the aftercare you received? Bit of a sweeping statement.
 
Not going well!

It has been nearly two weeks since I informed the garage about the results of the engine check by SCSPorsche.
Being given the runaround. I am now dealing with the third person at Tetbury Audi. Many emails back and forth and couple of phone calls. The Warranty company said I could take it to a qualified garage locally due to Tetbury being 100 miles from where I live.
I even sent them the pictures from the borescope examination.
The Tetbury sale manager made statements about going to Hartech, then being in communication with a local Porsche dealership to look at 'all my options' then to a specialist to put a report to the warranty company!!

My opinion is all of that was BS - they have not even approached SCSPorsche for a copy of the report or even phoned them about the findings and what needs to be done!

I asked the sales manager who this 'specialist' was and did not get a reply. Later the Head of Business for Tetbury Audi sends a curt email informing me to get the car back to Tetbury Audi for them to examine it!! What gives we are round in circles wasting time and my money as I paid SCSPorsche.

Also the Warranty company told me to go through the garage in the first place as the engine was sold defective so not a warranty claim!
I am speaking with my solicitor tomorrow as I do not like what has happened so far or where it is going.

Need to get the Car to Tetbury next week and hopefully the train back as no car has been offered. Fast turning into a steaming T**D pile.

Regards
Glen
 
Sounds like a complete ballache. The only avenue I would be pursuing is a full refund from the seller under the sale if goods act mentioned above. You can then spend your time looking for a new pride and joy rather than chasing your tail. There are plenty of good cars out there. Good luck with the legal advice, keep us updated.
 
Car is going back to Dealership today

Update.

After a lot of email ping pong and being passed up the line now to the Head of Business but there is some positive movement.

I sought legal advice from Thompsons Solicitors as it is available to me prior to calling the Dealership and it was extremely helpful.
I had read, more than once, the Consumer Rights Act 2015 (CRA) but they were able to clarify it in practice and put a letter together for me to go by recorded delivery to the Dealership.

I then rang them and had a long conversation with the Head of Business. My first impressions are that he was up front about their position. He wants their garage to verify the findings of SCSPorsche in part because of the amount of the bill for repair.
Another factor being that he knew that 997.1 cars 'can' suffer from bore scoring but like most people was under the impression that 997.2 cars in general do not. I expect to be reimbursed for my bill to SCSPorsche as a result.

Meeting a person from the dealership later today and being given a car for the full duration of the assessment and whatever happens after eg repair.

The solicitors letter is a 'Pre-Action position statement' that effectively states that if the garage dispute the findings of SCSPorsche it will follow the CRA directive and have an independent assessment for arbitration.

Additionally, for any offer of repair to be acceptable it must be undertaken at a mutually agreed garage use genuine parts and not cause any notable reduction in the value of the vehicle. Pleased about that part as it dismisses a cheap whack in steel sleeve job which I cannot accept.

IF that cannot be offered then I can move to a 'final rejection' for a refund or 'replacement for like' of the vehicle. They can legally make a nominal reduction for the mileage which is only 2K miles. Those are the rules of CRA when between 30 days and 6 months of purchase.
Also but very importantly the clock pauses as it were once you declare a problem to the garage eg at day 28 or 5 months 2 weeks etc. This stops spurious garages using stall tactics to reduce their liability.

Under the CRA you cannot ask or require a refund for a car after 30 days unless the company cannot offer a satisfactory repair or provide one in a reasonable time period without significant inconvenience.

Will keep anybody interested updated. If for nothing else a lesson in Consumer law, your rights and seeking redress from garages when things go wrong.

Regards
Glen Wells
 
It's good to hear of your progress, Glenn, seemingly in the right direction too.
 
I had a similar situation with Audi last year.

I purchased a used approved vehicle with a two year warranty. After 9 months of ownership it went in for a minor service and "gearbox is a bit notchy, could you check it". They discovered an issue that required a software update and then declared they were unable to carry out the repair as I had had a engine map done (I hadn't) which therefore voided the warranty. After getting Audi UK involved and some similar advice from the CAB and pre-action letters, I ended up with a full refund as they were unable to honour the warranty as the remap was there when I purchased the vehicle.

Stick in there Glen, I'm sure you'll get there in the end. The law is on your side.
 
All positive stuff Glen,well apart from the fact that 997/2 could be affected by this bore scoring issue :eek:
Please do keep us updated.


Swamps :)
 
Don't think many do

Swampy said:
All positive stuff Glen,well apart from the fact that 997/2 could be affected by this bore scoring issue :eek:
Please do keep us updated.


Swamps :)

Hi
I really do not think that many of them do at this point in time. I found it a very lonely place when I found out the bad news.
I seriously trawled the internet here and the US for information, I dismissed secondhand accounts. I only spoke with two others here and one (via email) in the US that had problems.

Despite my personal pile of poop I believe that the Gen2 engine to be robust. They have been around for 8+ years and there must be plenty with 100K + on by now.

I was just very unlucky - DOH.

Me being captain cynical and all. I am waiting for the results of the garages own assessment of my car. It can only go three ways.
-Agree with the findings of SCSPorsche, - even odds
-play it down a bit and - 3 to 1
-least likely = no problem 8 -1



Regards
Glen
 
I don`t wish to know your personal affairs, but if you took a finance agreement out with the garage & signed that agreement on the garages premises, i would expect you have a pretty good case to be honest. The finance company would show a great deal of interest in the matter, as they will not want to be lumbered with a vehicle of high value that has mechanical troubles.
Perhaps another line of thought for you.
Lets hope you have a positive outcome quickly though.
 
Although I accept that there was no direct link between our provisions and steel liners - for the sake of clarity can I confirm that all our cylinder repairs use aerospace alloy cylinders with Nikasil plating (as used reliably in GT3 and Turbo engines) and that our current development of a solution for the 9A1 Gen 2 cylinders is similarly alloy with Nikasil.

Although these have proven incredibly reliable and long lasting in all other models we will not release them in this model range until our test engines have undergone significant mileage and we have tooled up for efficient cost effective production on our CNC machines etc.

This is not because we have any doubts about our recent prototype engine but simply that we will not rush into things and as very few have failed so far - we feel we have time to test out our solution thoroughly first.

Good luck with your repair - you have taken your car to people we have great respect for - good choice.

Baz
 
No reference to Hartech

My previous statement containing -

Additionally, for any offer of repair to be acceptable it must be undertaken at a mutually agreed garage use genuine parts and not cause any notable reduction in the value of the vehicle. Pleased about that part as it dismisses a cheap whack in steel sleeve job which I cannot accept.


in no way referenced the work of Hartech who I already know do not promote for 911's such as the 997 Gen2.

In fact, it is unfortunate that they are still in the testing phase as it means it is not currently an option for me.

Everything is about timing!! :thumb:

Regards
Glen Wells
 
Car with main Porsche Dealer

Update from last week.

Did a car swap with the garage meeting half way and they took mine away to do their own assessments.
To save trawling back in this thread the garage did not like or accept the findings done by SCSPorsche - in part due to the cost.

Received a phone call last Friday from the garage saying the car was at the Porsche main dealers and they need my permission to do an 'oil consumption test'. In this case they are going to drive the car for 500 miles.
Whether in one hit or small trips like Jenson Button or Morgan Freeman in Driving Miss Daisy is unknown.

I already did that for 1700 miles but I guess they think I cannot measure out oil.
Having read reports including on here by Magic919 it does cause concerns. Guildford Porsche sent Magic919 away as his did not use more than 1L per 600 miles. A while later it chewed itself on the motorway - new engine.

I am being paranoid now but I think that they will come back saying it is using less than 1L per 600 miles dismiss the other symptoms and inform me to go forth and procreate.

Expect to hear in the next couple of days.

Regards
Glen
 

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