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997.2 Engine problems and oil use

It is in next Tuesday

Hi,

I will update on whatever SCS Porsche report back on for those with an interest.
My most preferable outcome is that there IS (strangely) something wrong but it is a simple fix eg AOS unit or whatever.
I don't want them to find something really bad like the issues on 'a very few' early Gen2's. Currently 997.2s hold a good reputation for reliability (why I bought one) and I am holding onto that for my car.

Also, I would be a little baffled if they say 'it is all fine' and just very hungry for oil. I guess pixies could be stealing it in the night as I do live in Ottery Saint Mary haha.

Regards
Glen Wells
 
Re: It is in next Tuesday

glenwells said:
Hi,

I will update on whatever SCS Porsche report back on for those with an interest.
My most preferable outcome is that there IS (strangely) something wrong but it is a simple fix eg AOS unit or whatever.
I don't want them to find something really bad like the issues on 'a very few' early Gen2's. Currently 997.2s hold a good reputation for reliability (why I bought one) and I am holding onto that for my car.

Also, I would be a little baffled if they say 'it is all fine' and just very hungry for oil. I guess pixies could be stealing it in the night as I do live in Ottery Saint Mary haha.

Regards
Glen Wells

Thought Pixies were only in Cornwall? Times must be hard if they have to venture over the tamar :D :D ...

Will keep an eye out for you as i'm only in Exeter... Well at weekends i am anyway :D
 
Update - car back from evaluation

Pretty gutted as bad news.

The car has notable cylinder bore scoring on 6 and 3 along with more minor scoring on 2 other cylinders. Cylinder 6 also has mottling/degradation of the cylinder wall lining and cylinder 3 has a heat spot in blue/purple on the cylinder wall.

Upshot is 10Kish estimate for rebuild - crankcases, pistons, associated equipment and labour.

Garage have said damage is rare, I am just unlucky.

Fired an email off to the garage earlier informing them of the situation. Porsche garage were really good and will provide a report to the purchase garage on request.

Guess the thankless task of trying to get it fixed. Expect them to wrangle but would be nice if they did not.

Just to reiterate all credible sources I have spoken to say 997 Gen 2 engine issues are way down there and should not be on your worry list.
Only caveat being that if you have recently purchased one and it is using quite a bit of oil an engine check is not expensive to put your mind at rest or will get it sorted.

Anyhow there are far worse things going on in the world right now and a knacked engine doesn't amount to a hill o beans - keeping it in perspective.

Regards
Glen Wells
 
I can't offer any help or advice.. I just wanted to say that I'm gutted for you and I really hope that you get an amicable resolution to the situation.

Chin up :thumb:
 
Re: Update - car back from evaluation

glenwells said:
Pretty gutted as bad news.

The car has notable cylinder bore scoring on 6 and 3 along with more minor scoring on 2 other cylinders. Cylinder 6 also has mottling/degradation of the cylinder wall lining and cylinder 3 has a heat spot in blue/purple on the cylinder wall.

Upshot is 10Kish estimate for rebuild - crankcases, pistons, associated equipment and labour.

Garage have said damage is rare, I am just unlucky.

Fired an email off to the garage earlier informing them of the situation. Porsche garage were really good and will provide a report to the purchase garage on request.

Guess the thankless task of trying to get it fixed. Expect them to wrangle but would be nice if they did not.

Just to reiterate all credible sources I have spoken to say 997 Gen 2 engine issues are way down there and should not be on your worry list.
Only caveat being that if you have recently purchased one and it is using quite a bit of oil an engine check is not expensive to put your mind at rest or will get it sorted.

Anyhow there are far worse things going on in the world right now and a knacked engine doesn't amount to a hill o beans - keeping it in perspective.

Regards
Glen Wells

Glen.
Really sorry to hear your news.
I wish you the best of luck in getting the car back on the road.

Bob
 
Sorry to here this Glen! As you say there are much worse things going on at the moment.

Hope your original garage of purchase plays ball and you can get a good resolution!
 
Sorry to hear of this Glen, but then I think you were expecting this wasn't you? I find it appalling that such a low mileage expensive vehicle will warrant a £10K + rebuild on it's engine, Porsche should be ashamed of them selves, we save long and hard to purchase one of there vehicles and this happens. I really hope you get a result from the warranty company or the retailer :thumb:
 
As it's still under 6 months since you bought the car, you're still entitled to give it back for a full refund as it's not fit for purpose. That's the avenue I'd be taking......
 
nigel99 said:
As it's still under 6 months since you bought the car, you're still entitled to give it back for a full refund as it's not fit for purpose. That's the avenue I'd be taking......

very good point Nigel and true. :thumb:
 
Thanks for the comments

The garage I purchased the car from rang me this morning.

They asked if I would consider a rebuild with Hartech - new liners etc rather than replacement crankcases.
I guess they think a Hartech rebuild would come in less than the 10K quoted by my local Porsche Specialist garage for crank and associated parts replacement.

I am not sure how far Baz and Hartech have progressed with that element of work on the Gen2's. I know they have been hugely successful in earlier models 996's and 997.1s. My local specialist use them on occasion for works like that.

Regarding the option of return the vehicle for a refund I believe that is only an option if the offer of replacement or repair is not satisfactory. The Sale of Goods Act has been replaced by the Consumer Rights Act 2015.
If you buy a car after 1st October 2015 the covering law is different. You only have a definitive right of return and full refund if it is less than 30 days, unless I have read it incorrectly.

The option is still there if agreement cannot be reached on a suitable replacement or repair even after 30 days has expired.
I do have more leverage as the problem was reported on day 2 of ownership.
The garage, at this point, are offering a rebuild using Hartech. Not sure how that will go if Hartech confirm they are not yet relining Gen2's. That would mean back to the 10K option which I think is causing them to sweat a little. They may even offer to buy it back then chuck it out through the trade at a reduced price still being less than a 10K rebuild. Not very honorable but we know it goes on.

I love the car and returning it at this point is not my first option. I am not sure how a rebuild will affect the residual value of the vehicle down the line. I will however stand firm on a full cosha rebuild none being at my expense otherwise pursue for a refund with full vehemence. As i have said before I am no stranger to the courtroom - prosecuting not standing in the dock lol.

Thanks for the support and good advice that has been offered. I will ping Baz an email to see where the land lies on their work. They are a blookin long way from Devon though! Maybe my garage can do the work but have the relining done with Hartech who knows we shall see.

regards
Glen Wells
 
:popcorn:
 
According to the utility on the Citizens Advice Bureau...

Code:
You're legally entitled to a repair if something goes wrong with the car. It's easier within the first 6 months.

'Faulty' means the car is not:
-'of satisfactory quality' - it should do what you'd expect for its age, price and type
-'fit for purpose' - eg if you asked for a car that would pull a caravan, it has to be able to do that
-'as described' - it has to match the advert or the description the trader gave you

If the problem fits into at least one of these categories, take it back to the trader before 25 January 2017*. You have longer if you only want a repair - and if the trader takes too long (or it causes you too much inconvenience), you'll still be entitled to a refund.

* I entered the purchase date as 26th December 2016 in the utility on the website.

https://www.citizensadvice.org.uk/consumer/buying-or-repairing-a-car/problems-with-a-used-car/
 
Current Law

Thanks for the posts. Agree with the post above. At the moment not overly concerned as to an outcome, early days yet though.

The new/current legislation still refers to such thing as quality, fit for purpose etc which is good. There is also an extension foe purchasers for recompense beyond what was there previously.

Consumer Rights Act 2105
section 9
9 - Goods to be of satisfactory quality
(3) The quality of goods includes their state and condition; and the following
aspects (among others) are in appropriate cases aspects of the quality of
goods"”
(c) freedom from minor defects;

is probably a starting point.

Section 11 can be cited in this case

11 Goods to be as described

The garage sold the car as being 'a quality approved car having been fully checked prior to purchase'. Mmmm don't think so haha.

Having gone past 30 days I do have to give them a chance to offer an acceptable course for redress to the issue. If I do not approve their offer it now automatically gets referred independently which is a new change in the law. After that it is replacement - not really an option or a full refund.

It is going to be an interesting few days probably weeks for me.

Regards
Glen
 

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