My wife had a non-fault claim and after the recovery company and then hire car company were involved she started to receive a string of nuisance calls from fraudulent Claims companies. Some of whom gave fraudulent email/telephone/company details!
At the outset of the claims process, someone has STOLEN her personal data.
The first transfer of that personal data is indeed illegal, thereafter any other recipient of the stolen goods (personal details) is not considered illegal under law...
We have initiated a compliance issue with the Insurer and they believe that they may have been able to isolate the source. Although will not divulge as it is now evidently a criminal matter and sub judice.
Anyone willing to share if this has happened to them and whether they established who breached the Law?
PM me if you want and I can connect you with the investigators, if you have quality information and/or audit trail.
At the outset of the claims process, someone has STOLEN her personal data.
The first transfer of that personal data is indeed illegal, thereafter any other recipient of the stolen goods (personal details) is not considered illegal under law...
We have initiated a compliance issue with the Insurer and they believe that they may have been able to isolate the source. Although will not divulge as it is now evidently a criminal matter and sub judice.
Anyone willing to share if this has happened to them and whether they established who breached the Law?
PM me if you want and I can connect you with the investigators, if you have quality information and/or audit trail.