Welcome to 911UK
The only place for Porsche, 911uk is the definitive enthusiast and resource site for the Porsche 911.
Registration is fast, simple and absolutely free, so join up today for full access to the site and benefit from latest member offers.

Porsche Classifieds
Porsche Buyers Guides
Sell Your Porsche on 911uk
Create a Free Classified Advert
Search Ads
Classified Adverts FAQ
Trade Classified Information
Buyer & Seller Fraud Protection
Pre Purchase Inspection (PPI)
Porsche Car Sourcing
Porsche Cars Wanted
Model
Stock
Porsche 911
991 : 2011- 5
997 : 2004- 71
996 : 1997-2005 50
993 : 1993-1998 9
964 : 1989-1993 2
Carrera 3.2 : 1983-1989 0
Carrera SC : 1977-1983 0
930 Turbo : 1975-1989 0
Early 911 : 1964-1977 2
Porsche Other Models
Classic : 1950-1965 1
Boxster : 1997- 13
Cayman : 2005- 12
Cayenne : 2003- 12
Macan : 2014- 3
Panamera : 2009- 2
912-914-924-928-944-968 4
959 - CarreraGT - RaceCar 1
Car Parts For Sale & Wanted
Other Items For Sale & Wanted
Wheels Tyres For Sale & Wanted
Number Plates For Sale Wanted

Porsche Services
Porsche Body Shop Repair
Paint Protection & Body Wrapping
Porsche Classic Insurance
Porsche Classic Parts
Porsche Classic Restoration
Porsche Design Collection
Porsche Engine Gearbox Rebuild
Porsche Heritage & History
Porsche News
Porsche Picture Gallery
Win a New Porsche 911

Porsche Parts
Body Parts, Body Styling
Brakes, Clearance
Electrical, Exhausts
Engine Cooling, Engine Electrical
Engine Rebuild, Heating Cooling
Interior Incar, Lighting
Rubber Seals, Service Parts
Steering, Suspension
Transmission, Workshop Tools
Early 911, 911 - 930, 928 - 968
964 - 993, 996 - 997, Boxster
Cayman, Cayenne, Panamera

Porsche Model Range
911 [991] 2011-Current
Porsche 911 [991]
911 [997] 2004-Current
Porsche 911 [997]
911 [GT] GT1-GT2-GT3
Porsche 911 [GT]
911 [996] 1997-2005
Porsche 911 [996]
911 [993] 1993-1998
Porsche 911 [993]
911 [RS] RS-RSR
Porsche 911 [RS]
911 [964] 1989-1993
Porsche 911 [964]
911 3.2 1983-1989
Porsche 911 3.2 Carrera
911 SC 1977-1983
Porsche 911 SC
911 [Early] 1964-1977
Porsche 911 [Early]
Boxster & Cayman
Porsche Boxster & Cayman
Cayenne & Panamera
Porsche Cayenne & Panamera

911uk Site Partners

Post new topic   Reply to topic
Author Message
isysman
Zolder


Joined: 22 Apr 2011
Posts: 5469
Location: Cheshire


PostPosted: Wed Mar 08, 2017 5:15 pm    Post subject: Need help with Cayenne S Hybrid blind issue Reply with quote

Hi guys,

I wonder if anyone can help me and a frustrated billionaire?? Very Happy

I'm in the Bahamas right now and my boss is having issues with his Cayenne. There is I'm told no dealer here in Bahamas and the garage who is not a specialist wants $1,000 per window to repair it. And I'm not sure they even know what they are doing certainly with a Porsche.

So I have made a short video and you can see the blind is going mental. It happens on both rear windows when you operate the electric window button. The windows do not move at all in either direction. (the captain said it looks like the car is jerking itself off!)

I've told the chief engineer that we should order a Durametric cable which we are going to do so hopefully I will be able to diagnose this issue once connected. We also have the horn beep twice when I lock the car so there is another underlying issue going on as well.

I was going to disconnect the battery and do the learning process but its a Hybrid and I didn't know what might happen if I did that. I pulled the fuses instead but as soon as I pulled the button it started over again.

Any help would be appreciated.


Open Youtube Page

_________________
911 GT2RS Build
987 Boxster S 3.4

 
  
View user's profile Send private message
   
Zingari
Donnington
Donnington


Joined: 25 Oct 2009
Posts: 11664
Location: Cheshire

1993 Porsche 964 Anniversary

PostPosted: Wed Mar 08, 2017 5:48 pm    Post subject: Reply with quote

I'd disconnect the battery to see if that solves it as an alternative to clearing out the fault codes via durametric. The problem of course is the battery is under the seat somewhere what It shouldn't affect the hybrid as that is I believe a separate battery to the one that controls auxilliaries (ie normal car battery)

My Cayenne had some 'electrical' issues Rolling Eyes Sometimes the comfort entry wouldn't return the seat to the memory position when I got back in. I kept my Bay City Roller platforms handy in case the memory button didn't work to take the seat back to where I left it Grin Never did get to the bottom of it frustrated
_________________
Me? The 13th Duke of Wybourne? Here? In a sixth form girl's dormitory? At three o'clock in the morning? With my reputation? What were they thinking of?
 
  
View user's profile Send private message
   
ragpicker
Paul Ricard


Joined: 14 Apr 2013
Posts: 3095
Location: North East England


PostPosted: Wed Mar 08, 2017 6:14 pm    Post subject: Reply with quote

I think the captains description is pretty accurate! Its the noise that goes with it...

Reminds me of staying in a youth hostel in the 1980s.........

Embarassed
_________________
996 turbo - slightly modified....
986 S - usually in pieces: http://911uk.com/viewtopic.php?t=112626
 
  
View user's profile Send private message
   
isysman
Zolder


Joined: 22 Apr 2011
Posts: 5469
Location: Cheshire


PostPosted: Wed Mar 08, 2017 6:40 pm    Post subject: Reply with quote

Zingari wrote:
I'd disconnect the battery to see if that solves it as an alternative to clearing out the fault codes via durametric. The problem of course is the battery is under the seat somewhere what It shouldn't affect the hybrid as that is I believe a separate battery to the one that controls auxilliaries (ie normal car battery)

My Cayenne had some 'electrical' issues Rolling Eyes Sometimes the comfort entry wouldn't return the seat to the memory position when I got back in. I kept my Bay City Roller platforms handy in case the memory button didn't work to take the seat back to where I left it Grin Never did get to the bottom of it frustrated


So the battery is under the rear seat?
_________________
911 GT2RS Build
987 Boxster S 3.4

 
  
View user's profile Send private message
   
isysman
Zolder


Joined: 22 Apr 2011
Posts: 5469
Location: Cheshire


PostPosted: Wed Mar 08, 2017 7:31 pm    Post subject: Reply with quote

Don't see a battery under the seat. What year was yours, this is a 2013 model.
_________________
911 GT2RS Build
987 Boxster S 3.4

 
  
View user's profile Send private message
   
DynoMike
Barcelona


Joined: 25 May 2012
Posts: 1275
Location: The Cotswolds

2003 Porsche 996 Turbo

PostPosted: Wed Mar 08, 2017 8:48 pm    Post subject: Reply with quote

ragpicker wrote:
I think the captains description is pretty accurate! Its the noise that goes with it...

Reminds me of staying in a youth hostel in the 1980s.........

Embarassed


Short stroke, Rags? Grin
_________________
2003 996 Turbo
Previous toy 1974 Mini 1000
 
  
View user's profile Send private message
   
DynoMike
Barcelona


Joined: 25 May 2012
Posts: 1275
Location: The Cotswolds

2003 Porsche 996 Turbo

PostPosted: Wed Mar 08, 2017 8:50 pm    Post subject: Reply with quote

isysman wrote:
Don't see a battery under the seat. What year was yours, this is a 2013 model.


On the earlier 957 gen cars, I think the battery is under the passenger front seat, or drivers side if a left hooker. I personally would tread very carefully there....
_________________
2003 996 Turbo
Previous toy 1974 Mini 1000
 
  
View user's profile Send private message
   
isysman
Zolder


Joined: 22 Apr 2011
Posts: 5469
Location: Cheshire


PostPosted: Wed Mar 08, 2017 10:51 pm    Post subject: Reply with quote

DynoMike wrote:
isysman wrote:
Don't see a battery under the seat. What year was yours, this is a 2013 model.


On the earlier 957 gen cars, I think the battery is under the passenger front seat, or drivers side if a left hooker. I personally would tread very carefully there....


Yeah I don't really want to disconnect the battery. I'm trying to get this Durametric cable shipped over.
_________________
911 GT2RS Build
987 Boxster S 3.4

 
  
View user's profile Send private message
   
isysman
Zolder


Joined: 22 Apr 2011
Posts: 5469
Location: Cheshire


PostPosted: Thu Mar 09, 2017 4:38 am    Post subject: Reply with quote

Ordered the Durametric cable today, so we will see what happens when I get it. I did ask Alan Dyde at Porsche Wilmslow and he actually came back to me.

"sorry but cannot think of anything you can do other that try to get window
up-down on a full cycle from front or window switch if it allows you to.
otherwise requires a calibration with system tester."

Hope it's not the last bit. I don't think I could do that with the cable I ordered. Car would have to be shipped to US!
_________________
911 GT2RS Build
987 Boxster S 3.4

 
  
View user's profile Send private message
   
Zingari
Donnington
Donnington


Joined: 25 Oct 2009
Posts: 11664
Location: Cheshire

1993 Porsche 964 Anniversary

PostPosted: Thu Mar 09, 2017 9:48 am    Post subject: Reply with quote

Forget the battery option as you have to take the front passenger seat out just to get to it nooo In the 958 they are still under the floor however charging points are fortunately in the engine bay.
_________________
Me? The 13th Duke of Wybourne? Here? In a sixth form girl's dormitory? At three o'clock in the morning? With my reputation? What were they thinking of?
 
  
View user's profile Send private message
   
isysman
Zolder


Joined: 22 Apr 2011
Posts: 5469
Location: Cheshire


PostPosted: Thu Mar 09, 2017 4:06 pm    Post subject: Reply with quote

Zingari wrote:
Forget the battery option as you have to take the front passenger seat out just to get to it nooo In the 958 they are still under the floor however charging points are fortunately in the engine bay.


Yeah I saw the charging points, but I wanted to disconnect the battery to hopefully be able to reset the windows. I have Wilmslow Porsche sending me the workshop manual for it.
_________________
911 GT2RS Build
987 Boxster S 3.4

 
  
View user's profile Send private message
   
Captain Lockheed
Nürburgring


Joined: 19 Dec 2014
Posts: 406
Location: Bristol


PostPosted: Thu Mar 09, 2017 4:56 pm    Post subject: Reply with quote

Window controller (some people call it a regulator) fault.

I can't see the you tube video at work, i will try and find time tonight.

I am available to fly out with my PIWIS Very Happy
_________________
997.1 C2S Tip 2005
Saving for a 993.
 
  
View user's profile Send private message
   
isysman
Zolder


Joined: 22 Apr 2011
Posts: 5469
Location: Cheshire


PostPosted: Thu Mar 09, 2017 5:15 pm    Post subject: Reply with quote

Captain Lockheed wrote:
Window controller (some people call it a regulator) fault.

I can't see the you tube video at work, i will try and find time tonight.

I am available to fly out with my PIWIS Very Happy


Thanks for the info. That's very generous of you!
_________________
911 GT2RS Build
987 Boxster S 3.4

 
  
View user's profile Send private message
   
Demort
Paul Ricard


Joined: 21 Mar 2015
Posts: 3343
Location: Sussex


PostPosted: Sat Mar 11, 2017 7:47 pm    Post subject: Reply with quote

It looks like theres some sort of rollback protection that the blind is stuck on , it needs to be closed before the window will work .

Im not aware of a manual way of moveing them , check the owners manual and also try turning on or off rear child lock on the doors and operating the windows from the divers door switches .

I think youll going to need a piwis or something similar though to test or calibrate them .

Disconnecting the battery probably wont help as all it will do is cause the windows to loose there stored up and down positions .. one touch wont work in other words .

Battery is under the front passenger seat .. obviously dont touch anything on the battery in the rear .. thats the hybrid one and has nothing to do with the vehicle electrics .
_________________
Mechanic

7pm - 9pm
 
  
View user's profile Send private message
   
isysman
Zolder


Joined: 22 Apr 2011
Posts: 5469
Location: Cheshire


PostPosted: Sat Mar 11, 2017 8:08 pm    Post subject: Reply with quote

Demort wrote:
It looks like theres some sort of rollback protection that the blind is stuck on , it needs to be closed before the window will work .

Im not aware of a manual way of moveing them , check the owners manual and also try turning on or off rear child lock on the doors and operating the windows from the divers door switches .

I think youll going to need a piwis or something similar though to test or calibrate them .

Disconnecting the battery probably wont help as all it will do is cause the windows to loose there stored up and down positions .. one touch wont work in other words .

Battery is under the front passenger seat .. obviously dont touch anything on the battery in the rear .. thats the hybrid one and has nothing to do with the vehicle electrics .


Thanks Dermot. Yeah I've tried the child lock thing. It's the same from the front. Both windows do it as well so it seems odd that both mechanical motors could fail. I thought resetting the windows via a battery disconnect might allow them to be calibrated. At least with the Durametric I'll be able to get error codes.

Boss doesn't want them fixed, he wants them disabled but the ability to open the windows.
_________________
911 GT2RS Build
987 Boxster S 3.4

 
  
View user's profile Send private message
   
Demort
Paul Ricard


Joined: 21 Mar 2015
Posts: 3343
Location: Sussex


PostPosted: Sat Mar 11, 2017 8:35 pm    Post subject: Reply with quote

Im afraid its not a fault ive come across before .. both doors is odd though and im guessing theres some sort of calibration on a tester .. windows wont work unless the blind is closed ie not covering the window so unless it can be closed then the windows will not work as far as im aware.

I had a look through the owners manual and there doesnt seem to be any manual way of moving them .. not at work for a while so cant check anything for you , sorry .

Post anything you can see when you get the durametric on it please .
_________________
Mechanic

7pm - 9pm
 
  
View user's profile Send private message
   
Display posts from previous:   
Post new topic   Reply to topic   All times are GMT - 11 Hours
Page 1 of 1

 
Jump to:  

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
You cannot attach files in this forum
You can download files in this forum
You can post calendar events in this forum