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AJLC
Newbie


Joined: 02 Jan 2015
Posts: 2



PostPosted: Thu Jan 05, 2017 9:19 pm    Post subject: 991.2 Homelink Problems Reply with quote

Yesterday I took delivery of my new 991.2 C4S with lots of toys, including Homelink.

After many frustrating hours, I managed to get the car to recognise my garage door controller (3 flashes on the indicators) but have had no luck in connecting the car to my Hormann Promatic 3 garage door motor.

I have been through both the User Manual and Hormann instruction book, but still the receiver refuses to recognise the car.

I have reset both the car and reciever and everything works perfectly with my original controller.

My dealer can't seem to help and looking at various forums, it seems I am not alone.

Any help would be most appreciated.....
 
  
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easternjets
Österreich


Joined: 29 Apr 2016
Posts: 934
Location: North East England


PostPosted: Thu Jan 05, 2017 9:50 pm    Post subject: Reply with quote

You need to e mail Homelink and if necessary speak to one of the helpful C/Service people. They will ask you to interrogate the system in your car to determine the software code then they'll probably tell you what they told me which is it's not compatible! I was well cheesed off, was looking forward to opening the doors using homelink but it was not to be.
You can buy an add on unit that will make your door compatible, I think it's about 60 euro. If you need any numbers for Homelink I have them somewhere but a quick search on google will bring them up.
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997 Turbo Tiptronic S
Porsche 968 Coupe 1992
Porsche 928 S4
Porsche 911 3.2 Carrera 1985
 
  
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Lasrblueexige
Trainee


Joined: 18 Sep 2016
Posts: 51



PostPosted: Fri Jan 06, 2017 9:29 am    Post subject: Reply with quote

Sorry to hear of your issue.

I have been toying with spec'ing this on my T4S. The OPC salesperson advised me against going for the Home Link as his experience was fraught with issues of compatibility.

I too have a Hormann garage door and in the back of my mind I have been thinking, as Hormann is one of the top German garage door manufactures, surely Porsche would have at least got this one sorted.

I will be very interested to see if you can get it working....still time to amend my config.....
 
  
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weejimmy
Monza


Joined: 26 Mar 2014
Posts: 187
Location: Bucks


PostPosted: Fri Jan 06, 2017 9:49 am    Post subject: Reply with quote

My 991.1 has Homelink (factory order) and I also have Hormann garage doors and openers and mine work, but my openers are Supramatics and are about 5 years old. So the following may or may not be relevant depending on whether they use a different protocol to the Promatics...

Getting them to register was a right old faff, but I finally managed to work out the required sequence and got it all to hang together in the end. I think it was trial and error though. My recollection is that the secret was getting the openers in the right state to receive the code from the car and doing it all in the required time frame. I may have some notes written on the Horman manual, I'll check later.

Took hours though. I seem to recall spending hours crouched in front of the car trying to get it to respond. FWIW I had homelink on my e92 M3 as well and that was just as difficult to set up. Worth it in the end though!
 
  
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easternjets
Österreich


Joined: 29 Apr 2016
Posts: 934
Location: North East England


PostPosted: Fri Jan 06, 2017 10:49 am    Post subject: Reply with quote

Mine are Hormann Promatic 3 and they aren't compatible with my 2006 turbo's homelink. I've looked for the paperwork on the set up but I appear to have discarded it, I was pretty disappointed at it not working!
Search Homelink on the net and there's loads of info and contact numbers including how to get your software code which you'll need if you contact them. They are very helpful if you call.
Good luck
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Cameo
Newbie


Joined: 27 Dec 2015
Posts: 11
Location: South Coast


PostPosted: Fri Jan 06, 2017 1:52 pm    Post subject: Reply with quote

weejimmy wrote:
Getting them to register was a right old faff, but I finally managed to work out the required sequence and got it all to hang together in the end. I think it was trial and error though. My recollection is that the secret was getting the openers in the right state to receive the code from the car and doing it all in the required time frame. I may have some notes written on the Horman manual, I'll check later.

Took hours though. I seem to recall spending hours crouched in front of the car trying to get it to respond. Worth it in the end though!


This is the same experience that I had with my 991.1 and Came gate openers (which are about 7 years old) but as Weejimmy says, worth it in the end. Especially when you've spent >£200 on the option!

Good luck
 
  
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easternjets
Österreich


Joined: 29 Apr 2016
Posts: 934
Location: North East England


PostPosted: Fri Jan 06, 2017 2:32 pm    Post subject: Reply with quote

Persistence is futile!! Sorry couldn't resist that one.

I persisted for ages and it was a waste of time because in the end I contacted Homelink and they confirmed my worst fear, mine's not compatible.
Call them, it's easy and will save you hours of messing about trying to 'make' it work.
http://www.homelink.com/contact
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997 Turbo Tiptronic S
Porsche 968 Coupe 1992
Porsche 928 S4
Porsche 911 3.2 Carrera 1985
 
  
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AJLC
Newbie


Joined: 02 Jan 2015
Posts: 2



PostPosted: Fri Jan 06, 2017 7:48 pm    Post subject: Reply with quote

Many thanks guys, most appreciated for all the responses.

Dealer phoned me today and he has put a call into Porsche Technical support so will see what they say next week.

I will also call Homelink support to see if they can help.

From researching online, Hormann can supply an additional single channel receiver which claims to be Homelink compatible, but I am loathed to spend more time and resource without some assurance that this will resolve my problem.

Will update further once I have more info.


Al
 
  
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easternjets
Österreich


Joined: 29 Apr 2016
Posts: 934
Location: North East England


PostPosted: Sat Jan 07, 2017 12:43 am    Post subject: Reply with quote

Al mate you came on looking for advice, phone/email Homelink they manufacture the item and can tell you if it's compatible, Porsche only fit it. frustrated
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997 Turbo Tiptronic S
Porsche 968 Coupe 1992
Porsche 928 S4
Porsche 911 3.2 Carrera 1985
 
  
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pvr
Silverstone


Joined: 11 Feb 2014
Posts: 139



PostPosted: Sat Jan 07, 2017 10:46 pm    Post subject: Reply with quote

I designed my own system (part of my business) to work with Hormann as well as my gates, it uses my phone's GPS to detect my location so once I activate it - it opens the gates and garage when I am 50 meters from my house (distance configurable).

Is compatible with all makes by the way. I did not like to leave remotes or any controls in my car itself due to security reasons, so being part of your phone it means that you can control the doors / gates from anywhere without ever needing a remote again.

Happy to answer any questions about it.
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Zingari
Shanghai
Shanghai


Joined: 25 Oct 2009
Posts: 11286
Location: Cheshire

1993 Porsche 964 Anniversary

PostPosted: Sat Jan 07, 2017 11:27 pm    Post subject: Reply with quote

Try my method which I suggested to Big Joe in this thread:

http://911uk.com/viewtopic.php?t=108549&highlight=hormann

I had similar problems sorting my Cayenne until I thought about it a different way Thumb
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